Nairn Scenic Properties Limited - Sales

1 Bridge Street
Nairn
Morayshire
IV12 4EJ

Estate Agents

Listed under:  Estate Agents
95% recommended   Rating Nairn Scenic Properties Limited - Sales 9.2/100
20 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.2 /10 Overall Rating 9.2/10
Based on 20 reviews since 2011
 
 
 
Professional 9.2/10 Professional Rating 9.2
The firm acted professionally at all times
 
Knowledgeable 9.3/10 Knowledgeable Rating 9.3
The firm showed a good knowledge of local market conditions
 
Friendly 9.1/10 Friendly Rating 9.1
The staff are friendly and give clear and helpful information
 
Helpful 9.1/10 Helpful Rating 9.1
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" We were extremely happy with the expertise and speed of service. although we have not used their services before, we were aware of their business skills based on local knowledge of other providers and...."   more
 
" We felt Nairn scenic property would best be able to market our property as they know the local market and are a hard working estate agent, clients can get in touch with them at week-ends or in the eve...."   more
 
" Very helpful,professional and efficient."   more
 
" Christine did a very professional job in selling my property. Excellent sales material both hard copy and web site content. Always available either by phone or email and in the office. Accompanied vie...."   more
 
About Us

• Expert local knowledge – selling homes for over 8 years in Nairn
• Personal service with the same agent from valuation to handing over the keys
• Excellent marketing packages with advertising on our own great Website as well as Rightmove and Press and Journal websites
• Professional high quality brochures to showcase your home
• Competitive commission rates – capped for high end properties
• 100% accompanied viewings including evenings and weekends with immediate feedback
• Home Reports and Conveyancing provided with competitive rates
• Best of all – we get the houses sold!!!
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 79%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 38%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 87%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 0%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 43%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 50%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 86%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

accurate 2
Christine 3
conditions 3
difficult 2
email 2
estate 2
Excellent 4
extremely 2
good 2
hard 2
information 2
local 2
market 5
Nairn 3
phone 3
professional 3
Properties 3
property 6
quick 3
recommend 2
regarding 2
sale 3
scenic 3
service 8
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 20 Jan 2014
Recommended by customer in iv12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom, 3 living room detached property, dating from 1950''s, located in Highlands of Scotland

"We were extremely happy with the expertise and speed of service. although we have not used their services before, we were aware of their business skills based on local knowledge of other providers and information from friends."
 
 
Team:
Christine
 
 
 

Review 17 Jan 2014
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A 3/4 bedroom detached house in the center of a small town.

"We felt Nairn scenic property would best be able to market our property as they know the local market and are a hard working estate agent, clients can get in touch with them at week-ends or in the evening. We were able to be in touch with them whenever we needed and calls were always returned.we always had feedback after visits in writing or by phone. At the end of the day the agent saved the sale of our house by being very quick to react and very hard working."
 
 
Team:
Christine Robson
 
 
 

Review 13 Jan 2014
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow. About eight years old.In a modern estate just outside the town.

"Very helpful,professional and efficient."
 
 
Team:
Christine Robson
 
 
 

Review 13 Jan 2014
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached bungalow in secluded position located in the seaside town of Nairn

"Christine did a very professional job in selling my property. Excellent sales material both hard copy and web site content. Always available either by phone or email and in the office. Accompanied viewings which were very professional and quick feed back either verbally or email. This was the first time using Nairn Scenic Properties, but would use again in the future and recommend to other people."
 
 
Team:
Christine Robson
 
 
 

Review 13 Jan 2014
Recommended by customer in iv12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached 2bed in Nairn

"."
 
 
 
 

Review 4 Oct 2013
No Recommendation by customer in IV12
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Out of town by 1 ½ miles.
 
 
 
 
 

Review 2 Oct 2013
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow in Nairn Town with large garden.
 

"Good communication by phone and email. Very quick service and property on market within days! In difficult market conditions we got an acceptable offer quickly. Thank you Christine!"
 
 
 
 
 
 

Review 1 Oct 2013
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached bungalow with large south facing garden.
 

"Advice on possible demand for type of property and a suggested value/sale price at current market."
 
 
 
 
 
 

Review 26 Sep 2013
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very helpful & professional throughout. We were extremely pleased at all steps along the way."
 
 
 
 
 
 

Review 25 Sep 2013
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached bungalow.
 

"Agent showed us round house. Two dogs were in the garage & not welcoming. Rear of garage described as utility area & on inspection washing m/c & tumble dryer were in place. They were not included in sale & on taking possession, electric & water supply was in place, no facility for waste water disposal. This had been discharge thro’ garage wall into common wood land behind."
 
 
 
 
 
 

Review 23 Sep 2013
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
High spec build bungalow on small development near gold course and beach in a medium sized sea-side town in Moray Shire, Highlands, Scotland, UK.
 

"Service provided was excellent."
 
 
 
 
 
 

Review 23 Sep 2013
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom flat, good view, balcony, parking, good location.
 

"Nairn Scenic Properties were prompt, accurate, good communicators and realistic regarding marketing. An excellent service."
 
 
 
 
 
 

Review 23 Sep 2013
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 6/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 6/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom detached bungalow, large south facing garden.
 

"Service was okay, but property could have been marketed better."
 
 
 
 
 
 

Review 26 Jan 2011
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
5 bedroom Edwardian town house.
 

"Excellent & professional service."
 
 
 
 
 
 

Review 17 Jan 2011
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 17 Jan 2011
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow
 
 
 
 
 

Review 14 Jan 2011
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I received an outstanding service from Christine Robson. In difficult market conditions she exceeds my expectations. A credit to the industry."
 
 
 
 
 
 

Review 14 Jan 2011
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 14 Jan 2011
Recommended by customer in IV12
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"We were a little unhappy with the using of the estate agent who preferred to show prospective buyers around the house on their own with my wife. I being absent full time property during the viewing. After viewing we well informed within the hour how the viewing went."
 
 
 
 
 
 

Review 10 Jan 2011
Recommended by customer in IV30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 Bedroon executive house, Nairn, Scotland

"Have sold 2 properties through this firm and found the service to be exemplary in both instances. information regarding advertisement and market conditions have been accurate and always to the benefit of the sale.

Would recommend the service to anyone."
 
 
Team:
Christine Robson
 
 
 
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