Aldridge Lansdell - Sales

The Plain, Long Stratton
Norwich
Norfolk
NR15 2XG

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Aldridge Lansdell - Sales 10/100
13 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 13 reviews since 2014
 
 
 
Professional 10/10 Professional Rating 10.0
The firm acted professionally at all times
 
Knowledgeable 10/10 Knowledgeable Rating 10.0
The firm showed a good knowledge of local market conditions
 
Friendly 10/10 Friendly Rating 10.0
The staff are friendly and give clear and helpful information
 
Helpful 10/10 Helpful Rating 10.0
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" We were very pleased with the overall services and professional manner of the estate agents."   more
 
" Received an excellent service from this agent often going further than you might expect to resolve a problem or issue - very pleased."   more
 
" We have been very pleased with the service we have received from Andrew Lansdell. He has always kept us well informed with regular updates of what is happening."   more
 
" Aldridge Lansdell are a chartered surveyor based estate agency and offered excellent customer service property knowledge and expertise an assessing property condition. We were very impressed with thei...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 88%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 86%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 88%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 75%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 60%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 100%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andrew 3
difficult 2
estate 3
excellent 3
happy 2
Lansdell 3
mill 2
noise 2
offered 2
pleased 3
professional 2
property 4
Received 2
road 2
sell 2
service 5
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 30 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A small detached cottage in quiet village in need of renovation.
 

"We were very pleased with the overall services and professional manner of the estate agents."
 
 
 
 
 
 

Review 25 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached bungalow, 2 x bungalows in a rural village requiring considerate modernisation.
 

"Received an excellent service from this agent often going further than you might expect to resolve a problem or issue - very pleased."
 
 
 
 
 
 

Review 11 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached chalet bungalow in South Norfolk area.
 

"We have been very pleased with the service we have received from Andrew Lansdell. He has always kept us well informed with regular updates of what is happening."
 
 
 
 
 
 

Review 9 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom bungalow with roof conversion, garage block paving driveway.
 
 
 
 
 

Review 7 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ex-local authority 3 bedroomed semi detached house in a rural location.
 

"Very happy with the service."
 
 
 
 
 
 

Review 7 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached, ex-local authority location, Aslacton. Attractive garden pond, long garden and two sizable sheds farmland to rear.
 

"Aldridge Lansdell are a chartered surveyor based estate agency and offered excellent customer service property knowledge and expertise an assessing property condition. We were very impressed with their service."
 
 
 
 
 
 

Review 3 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached property with substantial modernisation and upgrading. Detached double garage.
 

"Not sure what to say here. All dealings with my agent were clear prompt and thorough by a highly capable and experienced professional team."
 
 
 
 
 
 

Review 3 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi Newton Flotman.
 

"We achieved the full asking price - our buyers had previously been gazumped & we were happy to take the property of the market as a goodwill gesture as the buyers had offered us full asking price. Excellent e/agents!"
 
 
 
 
 
 

Review 2 Jul 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached Darlingham. Thorpe period property with ball room & 2.3 acres.
 

"Andrew Lansdell is a pillar in his profession. He has given me faith in estate agents. He works equally as hard for both vendor & purchaser and always goes out of his way to help."
 
 
 
 
 
 

Review 23 Jun 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Four bedroom detached property in 2 acres of grounds in Saxlingham Thorpe just off the A140.
 

"Property difficult to sell because of the road & mill noise."
 
 
 
 
 
 

Review 23 Jun 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 23 Jun 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom detached property in Saxlingham Thorpe just off the A140.
 

"Difficult property to sell because of the road & mill noise."
 
 
 
 
 
 

Review 21 Jun 2014
Recommended by customer in NR15
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached small family home, approx 100 years old, needing renovation.
 

"I was delighted with the service – Andrew Longdell went “above and beyond” helping facilitate what become a somewhat complicated sale considering no chain."
 
 
 
 
 
 
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