Walmsley Estate Agency - Sales

9-11 Bridge Street, Caversham
Reading
Berkshire
RG4 8AA

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating Walmsley Estate Agency - Sales 9.6/100
40 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 40 reviews since 2013
 
 
 
Professional 9.6/10 Professional Rating 9.6
The firm acted professionally at all times
 
Knowledgeable 9.5/10 Knowledgeable Rating 9.5
The firm showed a good knowledge of local market conditions
 
Friendly 9.6/10 Friendly Rating 9.6
The staff are friendly and give clear and helpful information
 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Walmsley Estate agents sold this property for us in record time and above asking price. Craig arranged for an open day to take place at the property which was a great success. He kept us poste...."   more
 
" Great service, friendly, approachable agent. Good local knowledge & very professional."   more
 
" Well marketed, professional staff good cost. Service excellent communication throughout."   more
 
" Excellent service in every way – very committed in helping at every stage. Hard-working and professional."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 76%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 52%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 71%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 62%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 90%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

acted 2
approachable 2
asking 2
best 2
Bought 2
communication 2
efficient 4
ensure 2
Estate 2
excellent 13
finish 2
friendly 7
good 7
great 2
help 2
helpful 5
knowledge 2
local 2
market 2
offer 2
ones 2
process 2
Professional 14
property 6
recommend 3
round 2
sale 4
sales 2
section 2
service 12
sold 3
stage 2
success 2
value 2
viewing 2
viewings 4
Walmsley 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Apr 2015
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedrroom detached close to good schools & shops. End of cul-de-sac.
 
 
 
 
 

Review 16 Feb 2015
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced 3 bedroom house on Queens Road.

"Walmsley Estate agents sold this property for us in record time and above asking price.

Craig arranged for an open day to take place at the property which was a great success.

He kept us posted throughout with numbers of viewings taking place, feedback and afterwards did a great job at the sales progression.

Everything went very smooth and without issues. We work with estate agents on a daily and can say with confidence that this agency is one of the good ones!

www.potrellpropertybuyers.co.uk"
 
 
Team:
Craig
 
 
 

Review 6 Feb 2015
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Period conversion flat in Caversham. 3 bed, 2 bath. Large ~1300 ft2. Completely newly refurbished.
 

"Great service, friendly, approachable agent. Good local knowledge & very professional."
 
 
 
 
 
 

Review 22 Dec 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Show All
 
 
Customer Review
 
Victorian terrace 2 + 1 good order. Near Reading town centre and train station. Shall court yard garden permit packing no through road.
 
 
 
 
 

Review 21 Dec 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow in generous plot within good residential area.
 

"Well marketed, professional staff good cost. Service excellent communication throughout."
 
 
 
 
 
 

Review 17 Dec 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom house located on river.
 
 
 
 
 

Review 3 Dec 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house. Separate garage/2 workshops village location close to schools/doctors/shops.
 

"Excellent service in every way – very committed in helping at every stage. Hard-working and professional."
 
 
 
 
 
 

Review 18 Nov 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
The house was a three bed 1920’s semi with large extension and redecoration. Extension added large kitchen family room, utility room and wet room to downstairs accommodation.
 
 
 
 
 

Review 31 Oct 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bought 4 bed period property, RG4 7JB. Sold 3 bed semi.
 

"Bought and sold through same agent."
 
 
 
 
 
 

Review 20 Oct 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Sold a two bedroom terrace in Coversham. Bought a four bedroom detached house in Coversham.
 

"Overall we were really pleased with Walmsley it was a long process with a long chain but Walmsley persevered on our behalf to ensure everything went well. Thank you!"
 
 
 
 
 
 

Review 9 Oct 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Large 3 bedroom semi-detatched in Caversham Heights. Parquet floors, large garden with purpose built workshop. Scope yet extension.
 

"Walmsleys introduced the right buyers for the property who bought it after the first viewing for the asking price their service was excellent."
 
 
 
 
 
 

Review 6 Oct 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Purpose built flat, 2 bedroom, 2 bathroom. Close to centre of Caversham.
 
 
 
 
 

Review 11 Jul 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1930's 3 bed semi-detached bay fronted & extended to the rear.
 

"Professional, friendly & efficient."
 
 
 
 
 
 

Review 16 Jun 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Leasehold flat for over 55’s with warden. In beautiful grounds in Caversham, Reading area.
 

"Always pleasant to deal with. Never told us to reduce the price when things weren't going so well in getting viewings through the door. Kept me some throughout the process!!"
 
 
 
 
 
 

Review 2 Jun 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached in Reading Berks.
 

"Excellent service at all times. Professional, friendly & helpful. Would definitely recommend."
 
 
 
 
 
 

Review 22 May 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Chalet bungalow with card to all sides. Unique in & out.
 

"Excellent."
 
 
 
 
 
 

Review 19 May 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom semi with large secluded garden in Caversham, Reading.
 

"Efficient & professional service."
 
 
 
 
 
 

Review 14 May 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Grade II listed farm cottage backing onto fields. Beams, original windows & roof timbers.
 

"Excellent. Very honest & trustworthy out of all the agents I had to value it, they were the ones I had the best feeling about."
 
 
 
 
 
 

Review 17 Apr 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Victorian, 3 bed mid terrace.
 

"Excellent service, very happy with sales strategy, professionalism, willingness to put in extra work to ensure success of sale."
 
 
 
 
 
 

Review 10 Apr 2014
Recommended by customer in RG4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached property on edge of an estate boardering countryside.
 

"The agent acted professionally throughout the transaction, the staff were very efficient at all times."
 
 
 
 
 
 
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