Gibbs Gillespie - Lettings

3 Odeon Parade, High Street
Rickmansworth
Hertfordshire
WD3 1EE

Estate Agents

Listed under:  Lettings Agents
0% recommended   Rating Gibbs Gillespie - Lettings 0.1/100
1 reviews since 2018
 
Satisfaction Ratings
 
Overall Rating
 0 /10 Overall Rating 0.0/10
Based on 1 reviews since 2018
 
 
 
Professional 0/10 Professional Rating 0.0
The firm acted professionally at all times
 
Knowledgeable 0/10 Knowledgeable Rating 0.0
The firm showed a good knowledge of local market conditions
 
Friendly 0/10 Friendly Rating 0.0
The staff are friendly and give clear and helpful information
 
Helpful 0/10 Helpful Rating 0.0
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" They didn't gives information about the reference form and what exactly need for taking the property. They asked for money before any information been provided about the reference form. Once that I p...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 0%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 0%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 0%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 0%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 0%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 0%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 0%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 0%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 0%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 0%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 0%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 0%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 0%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 0%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


 
Reviews that match your Budget
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Customer Reviews
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Review 4 Feb 2018
Not Recommended by customer in WD3
 
 
Satisfaction Ratings
 
Professional 0/10
The firm acted professionally at all times
Knowledgeable 0/10
The firm showed a good knowledge of local market conditions
Friendly 0/10
The staff are friendly and give clear and helpful information
Helpful 0/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Watford Metropolitan station approach

"They didn't gives information about the reference form and what exactly need for taking the property. They asked for money before any information been provided about the reference form. Once that I paid the amount £400 they sent me a reference form application that they asked me to have a guarantor that I didn't have. However,they should keep informed any potential client about the reference form's and all requirements for taking the property before asking for any money. Obviously I faild the reference form and they said that I can not have my money back cause I signed the document that says that are not refundable. They said that am right that they didn't provide to me any information about the reference form but once that I signed the document they can not refund my money ."
 
 
Team:
ISAAC WREN
 
 
 
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