Barton Real Estates - Lettings

51-53 Moorgate Street
Rotherham
South Yorkshire
S60 2EY

Estate Agents

Listed under:  Lettings Agents
88% recommended   Rating Barton Real Estates - Lettings 9.2/100
8 reviews since 2013
 
Satisfaction Ratings
 
Overall Rating
 9.2 /10 Overall Rating 9.2/10
Based on 8 reviews since 2013
 
 
 
Professional 9.1/10 Professional Rating 9.1
The firm acted professionally at all times
 
Knowledgeable 9/10 Knowledgeable Rating 9.0
The firm showed a good knowledge of local market conditions
 
Friendly 9.4/10 Friendly Rating 9.4
The staff are friendly and give clear and helpful information
 
Helpful 9.1/10 Helpful Rating 9.1
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" Very happy from initial rental valuation, knowledge of area presentation and promotion of property on website which led to rental application within days of marketing. With full reference checks compl...."   more
 
" Excellent"   more
 
" Very good always. By the phone ready to answer any queries and helpful."   more
 
" Very good, everything went very smoothly."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 60%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 80%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: Deposit Scheme: 50%
LANDLORDS. Did the agent tell you which Tenancy Deposit Scheme they are registered with?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Ombudsman: 0%
TENANTS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Tenants: Marketing: 100%
TENANTS. Did the agent tell you whether the property would stay on the market until your tenancy agreement came into force ?
 
Tenants: Deposits: 100%
TENANTS. Did the agent confirm that any money you pay to them will be held in a separate client bank account?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
 
Tenants: Agreement: 100%
TENANTS. Did the agent give you the opportunity to review the tenancy agreement before signing?
 
Tenants: Inventory: 100%
TENANTS. Did the agent provide a schedule of the condition of the property and, if furnished, an inventory of the contents?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

friendly 2
good 2
helpful 3
letting 2
monthly 2
thinking 2
account 1
achieved 1
answer 1
comment 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 21 Dec 2013
Recommended by customer in S60
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bed semi detached house brick & tile construction/ single storey extension. UPVC double glazed. Single detached garage. Front garden and rear enclosed garden. Whiston.
 

"Very happy from initial rental valuation, knowledge of area presentation and promotion of property on website which led to rental application within days of marketing. With full reference checks completed within 1 week!"
 
 
 
 
 
 

Review 18 Dec 2013
Recommended by customer in S60
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
165 Wakesley road 5 bed detached.
 

"Excellent"
 
 
 
 
 
 

Review 11 Dec 2013
Recommended by customer in S61
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bedroom semi council estate.
 

"Very good always. By the phone ready to answer any queries and helpful."
 
 
 
 
 
 

Review 9 Dec 2013
Recommended by customer in S65
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 Bed bungalow. It is nice and private and is like in a complex on an estate.
 

"Very good, everything went very smoothly."
 
 
 
 
 
 

Review 6 Dec 2013
Recommended by customer in ME14
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Second floor 2 bedroom flat in Catcliffe area of Rotherham.

"The Agency is new to us and in our dealings with them found them to be very professional and very friendly helpful. The only slight negative comment is they are a bit slow with their paperwork sending out monthly account statements. Would recommend them to anyone who is thinking of letting their property. They are more professional than the previous agents we used."
 
 
Team:
Carly Wilson, Sally Muscroft
 
 
 

Review 2 Dec 2013
Recommended by customer in S65
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2-bed Semi-detached house, Rotherham

"I have never used this letting agents before as I was relocating, however I wouldn't hesitate to use them again. They are so friendly and have been helpful through every part of the process."
 
 
Team:
Carly
 
 
 

Review 1 Dec 2013
Not Recommended by customer in S65
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
2 bed semi, Herringthorpe

"My experience during the introduction of the tenant was fantastic. Since then things have been more difficult. The tenant had experienced problems implementing their housing benefit and rent was in arrears from the start. Although the agents did tell me of the problem straight away it did feel like nothing was progressing without me prompting action."
 
 
Team:
Carly and Sally
 
 
 

Review 29 Nov 2013
Recommended by customer in S61
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Three bed semi, Kimberworth Park Rotherham

"I felt they were a little optimistic regarding the amount of monthly rent and to some degree was proved correct as the rent achieved was more in line with what I was thinking. I have not used them before."
 
 
Team:
Sally Muscroft.
 
 
 
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