Fox Grant - Salisbury - Sales

Fox Barn, Lower Woodford
Salisbury
Wiltshire
SP4 6NQ

Estate Agents

Listed under:  Estate Agents
92% recommended   Rating Fox Grant - Salisbury - Sales 8.7/100
142 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
 8.7 /10 Overall Rating 8.7/10
Based on 142 reviews since 2005
 
 
 
Professional 8.6/10 Professional Rating 8.6
The firm acted professionally at all times
 
Knowledgeable 8.7/10 Knowledgeable Rating 8.7
The firm showed a good knowledge of local market conditions
 
Friendly 8.8/10 Friendly Rating 8.8
The staff are friendly and give clear and helpful information
 
Helpful 8.8/10 Helpful Rating 8.8
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" We found our agent Adam Field particularly impressive. He was always very helpful, professional and seemed to go the extra mile in every stressful situation. We wouldn’t hesitate to recommend him to o...."   more
 
" Very impressed. I had bought and sold several properties in the past and normally find the agent to be parasitic and very little more. Fox Grant have been a refreshing change. They have gone out of th...."   more
 
" The agent was extremely helpful and proactive in moving the purchase forward. He quickly let us know / passed on information from his clients to inform us of the program of the sale. The agent was par...."   more
 
" We have been very happy by the professional approach by our agent."   more
 
About Us

Fox Grant are not your average agent. We offer a unique bespoke personal service from our 4 regional bases in Salisbury, Sherborne,Taunton & Hereford.

Why Choose Fox Grant
1) Very experienced with over 100 years combined Knowledge
2) Market leaders in our fields of expertise
3) We go the extra mile and find buyers that other agents can not reach
4) On call 24/7 just when you need FG
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 88%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 67%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 99%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 95%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 88%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 75%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 76%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 89%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 89%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

acceptance 2
accepted 3
achieve 2
acted 2
Adam 4
agreed 2
Approachable 2
aspects 2
attention 2
auction 5
basis 2
buyers 2
calls 4
class 2
conclude 3
dealing 3
difficult 4
efficient 4
estate 4
Excellent 11
Fox 11
friendly 10
good 11
Grant 11
great 4
help 3
helpful 18
highly 5
information 4
informed 7
issues 3
land 3
market 3
negotiations 4
particularly 5
personal 3
phone 3
pleasure 3
proactive 4
process 4
professional 18
property 10
purchase 7
recommend 6
recommended 4
sale 12
seller 3
service 19
sold 5
viewings 4
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 29 Jan 2015
Recommended by customer in SP4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Five bedroom detached house in rural hamlet on Salisbury plain. Withing walking distance of loan shop. Village pub and popular primary school.
 

"We found our agent Adam Field particularly impressive. He was always very helpful, professional and seemed to go the extra mile in every stressful situation. We wouldn’t hesitate to recommend him to others as someone who keeps you informed every step of the way."
 
 
 
 
 
 

Review 14 Jan 2015
Recommended by customer in SP4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Red brick house converted from former shops. Set of several levels the house as usual in correlation with some period features inc fireplace.
 

"Very impressed. I had bought and sold several properties in the past and normally find the agent to be parasitic and very little more. Fox Grant have been a refreshing change. They have gone out of their way to help with what has been a challenging purchase. Well done."
 
 
 
 
 
 

Review 22 Dec 2014
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1960’s chalet type property, with 4 bedrooms set in rural surroundings on a quarter acre plot.
 

"The agent was extremely helpful and proactive in moving the purchase forward. He quickly let us know / passed on information from his clients to inform us of the program of the sale. The agent was particularly helpful and I would recommend them."
 
 
 
 
 
 

Review 24 Nov 2014
Recommended by customer in SN9
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Late 18th century cottage 3-bed with very large garden. Inglenook & original beams.
 

"We have been very happy by the professional approach by our agent."
 
 
 
 
 
 

Review 27 Oct 2014
Recommended by customer in SN10
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Orchard in Devizes.
 

"Excellent, did all they could to keep us updated on a regular basis. Worked to speed up the purchase & keep it on track."
 
 
 
 
 
   Business Reply:
Phil Howard our agent handling this sale achieved a excellent result for all parties. William Grant MD
 

Review 8 Oct 2014
Recommended by customer in B480
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Equestrian facility with 22 acres, holiday cottage and commercial nursery. Swimming pool. Horington.
 

"Agent managed a private sale and on the whole were excellent. Sound knowledge of the local market, feel for the land, seemed pretty upfront, which we liked. Have recommended them to two others."
 
 
 
 
 
   Business Reply:
Many thanks for your kind review. Very good result for all parties. I am sure you will love the property. Thank you also for the two referrals
 

Review 3 Oct 2014
Recommended by customer in SP5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Country house set in a rural hamlet – exposed beams – inglenook fireplaces, 3 floors outbuildings, ½ acre of mature gardens – heated swimming pool.
 

"At all times the agent provided an efficient and reliable service with the utmost decorum and courtesy. Selling your ‘home’ can be fraught and emotive – the agent showed much empathy with great attention to detail. I could not fault their service, they had my trust and confidence from start to finish. They come highly recommended."
 
 
 
 
 
 

Review 13 Aug 2014
Recommended by customer in SP2
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Grade II listed Georgian farmhouse outskirts of Salisbury, Wiltshire.
 

"Service on initial and subsequent viewings was excellent. Response times and passage of information from negotiation – acceptance – exchange of contents- completion was disappointing. I felt I was doing most of the work. Once the deal was done, level of attention dropped."
 
 
 
 
 
   Business Reply:
Solicitors & Banks involved could have been more helpful and worked more speedly but note your comments. We can assure however we worked very hard behind the scenes. William Grant MD
 

Review 3 Jul 2014
Recommended by customer in SP3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
House 4 bed.
 

"First class all aspects."
 
 
 
 
 
   Business Reply:
Thank you for your excellent review. Our aim is to please. William Grant MD
 

Review 3 Jul 2014
Recommended by customer in SP3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached, 4 bedrooms, large garden, backing onto river.
 

"They've been extremely helpful all the way."
 
 
 
 
 
 

Review 12 Jun 2014
Recommended by customer in SP5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A detached chalet bungalow in a village location.
 

"We were provided with an excellent service. Our agent made the whole process as stress free as they could, making all the arrangements and contacting all necessary parties."
 
 
 
 
 
 

Review 7 Mar 2014
Recommended by customer in SP4
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Grade II listed thatched semi-detached cottage with dormas. Brick and flint walls.
 

"The agent was very helpful from negotiations through to communicating with the seller. Went above and beyond expectations from our perspective, very professional and a credit to the estate agent profession and Fox Grant. "
 
 
 
 
 
 

Review 18 Feb 2014
Recommended by customer in SP5
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom character cottage/farm house with card & wood.
 

"Adam was fantastic throughout, at all times highly professional, personable & efficient – it was a pleasure to be in his hands from start to completion. We would be happy to recommend him to friends etc."
 
 
 
 
 
 

Review 18 Feb 2014
Recommended by customer in SP4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Lovely cottage – extended well. Lovely character, lots of potential. Woodford Valley.
 

"Very good, always kept us informed, pleased to work with. No pressure felt."
 
 
 
 
 
 

Review 14 Feb 2014
Recommended by customer in SP4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Attached 4 bed roomed house – rural location close to village school – stables. 5 miles from town – with fantastic views.
 

"We were kept informed of feedback from viewings the agents were very pro-active. Even over the autumn period when the viewings dried up we were kept up with what was happening and the agent touched base frequently."
 
 
 
 
 
 

Review 11 Feb 2014
Recommended by customer in SP5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Farmhouse in rural setting with 22.5 acres including 13 acres of woodland. House – 4 bedrooms & study/bed. Family bathroom & 2 ensuite shower rooms, kitchen, dining/hall, sitting room, WC & utility.
 

"Excellent service. Prolonged sale period but high standards maintained throughout. Adam Field handled viewings and sale – faultless."
 
 
 
 
 
 

Review 23 Jan 2014
Recommended by customer in SP4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached, rural, 4 bed property of unusual design.
 

"Excellent"
 
 
 
 
 
 

Review 10 Oct 2013
Recommended by customer in WS15
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 14 Aug 2013
Recommended by customer in SP3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Character cottage, separate area of field & woodland.
 

"Excellent service. Only downside was very poor due diligence by another agent in the chain."
 
 
 
 
 
 

Review 30 Apr 2013
Recommended by customer in SN10
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
County cottage in approx. 1/3 acre 3miles south west of Devizes Wilts.
 

"The service provided was thorough & professional at all stages with a clear provision of information supplied to all clients. Concerned to ensure smooth path to a sale."
 
 
 
 
 
 
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