Chris Tinsley Estate Agents - Sales

12a-12b Anchor Street
Southport
Merseyside
PR9 0UT

Estate Agents

Listed under:  Estate Agents
94% recommended   Rating Chris Tinsley Estate Agents - Sales 9.3/100
16 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.3 /10 Overall Rating 9.3/10
Based on 16 reviews since 2008
 
 
 
Professional 9.1/10 Professional Rating 9.1
The firm acted professionally at all times
 
Knowledgeable 9.4/10 Knowledgeable Rating 9.4
The firm showed a good knowledge of local market conditions
 
Friendly 9.4/10 Friendly Rating 9.4
The staff are friendly and give clear and helpful information
 
Helpful 9.4/10 Helpful Rating 9.4
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Chris Tinsley was the 1st estate agent we approached and the lady we spoke to gave us excellent service and advice (as we were 1st time buyers). None of the other agents in the area took the time with...."   more
 
" 1st apartment we gained agreement on price & we thought agreed deal- it was then viewed & sold to another purchaser at higher price. 2nd apartment we agreed purchase and seller agreed at the time to t...."   more
 
" We have used Chris Tinsley before & have always found them efficient & friendly."   more
 
" Excellent service particular when we lost our buyer part way through- pulled out all stops & found new buyer within 1 week!"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 78%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 62%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 67%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 25%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 25%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

1st 2
bought 2
Chris 2
estate 3
excellent 4
helpful 3
professional 2
recommend 4
service 3
sold 2
Tinsley 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 1 Oct 2012
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1970’s ex-council semi detached house with conservatory.
 

"Chris Tinsley was the 1st estate agent we approached and the lady we spoke to gave us excellent service and advice (as we were 1st time buyers). None of the other agents in the area took the time with us and would definitely recommend them to anyone."
 
 
 
 
 
 

Review 30 Jul 2012
Not Recommended by customer in P281
 
 
Satisfaction Ratings
 
Professional 4/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 4/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Central Southport apartments.
 

"1st apartment we gained agreement on price & we thought agreed deal- it was then viewed & sold to another purchaser at higher price. 2nd apartment we agreed purchase and seller agreed at the time to take off market."
 
 
 
 
 
 

Review 18 Jul 2012
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1 bedroom apartment in a purpose built block offering a management / warden service for elderly people.
 

"We have used Chris Tinsley before & have always found them efficient & friendly."
 
 
 
 
 
 

Review 16 Jul 2012
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi detached 1930’s house “front doors together”. Very well attainted, special feature- garden.
 

"Excellent service particular when we lost our buyer part way through- pulled out all stops & found new buyer within 1 week!"
 
 
 
 
 
 

Review 14 Jul 2012
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Grade 2 listed building. 4 bedroom semi- detached house near to town centre.
 

"Excellent – this was a very fraught experience because of planning considerations and above all, very poor conveyances/ solicitors acting for the buyers. Throughout this, the staff at Tinsleys were superb."
 
 
 
 
 
 

Review 14 Jul 2012
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi- detached 3 bed house in Southpoint - their in scope for improvement.
 

"Very satisfied, lovely people to work along side."
 
 
 
 
 
 

Review 13 Jul 2012
Recommended by customer in PR8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A two bedroom apartment in a block of nine flats with a garage and gardens where you can hang out washing. The flat is fully modernized with gas central heating and double glazing near the town centre.
 

"I found the agent to be most helpful and very professional. I have both bought and sold with them in the past and would not go anywhere else, I would strongly recommend them to anyone looking to move house.
"
 
 
 
 
 
 

Review 13 Aug 2008
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Bungalow with large garden.
 

"Although we live over 200 miles away, we were kept up to date with everything that happened, we put our trust in the estate agent and we were not disappointed."
 
 
 
 
 
 

Review 13 Aug 2008
Recommended by customer in PR8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 11 Aug 2008
Recommended by customer in PR8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The reception staff were second to none - very helpful and understanding!"
 
 
 
 
 
 

Review 8 Aug 2008
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 6/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Although we registered with the estate agent in December they failed to understand our requirements. We only became aware of the house that we bought, when we were sent to the house next-door but one by another estate agent overall, we found the estate agents in Southport lazy during the period that we were seeing a house, we could have bought our house two months earlier!"
 
 
 
 
 
 

Review 7 Aug 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 7 Aug 2008
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Excellent service, very professional and approachable - would recommend using this company to everyone."
 
 
 
 
 
 

Review 5 Aug 2008
Recommended by customer in PR8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 4 Aug 2008
Recommended by customer in PR9
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"We would highly recommend all the staff at this firm for their cheerfulness and helpful efficiency during our dealings with them."
 
 
 
 
 
 

Review 4 Aug 2008
Recommended by customer in PR8
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 
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