B S Bennett Estate Agents - Sales

2 Staines Road, Wraysbury
Staines
Middlesex
TW19 5BS

Estate Agents

Listed under:  Estate Agents
100% recommended   Rating B S Bennett Estate Agents - Sales 9.7/100
77 reviews since 2004
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 77 reviews since 2004
 
 
 
Professional 9.8/10 Professional Rating 9.8
The firm acted professionally at all times
 
Knowledgeable 9.7/10 Knowledgeable Rating 9.7
The firm showed a good knowledge of local market conditions
 
Friendly 9.8/10 Friendly Rating 9.8
The staff are friendly and give clear and helpful information
 
Helpful 9.6/10 Helpful Rating 9.6
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" We were in a challenging situation, planning to sell a family member's former home some distance from where we lived and during a pandemic. We met with several agents and were immediately impressed b...."   more
 
" B S Bennett Estate Agents are the very best agency we have ever used! In tough market conditions, and with the COVID-19 virus breaking out and already disrupting our economy, Richard Gomme showed his ...."   more
 
" Richard at BS Bennett was excellent throughout our buying process. He kept us very well informed without us having to badger him. He also liaised with our selling Estate agent, our solicitors, as well...."   more
 
" Highly professional and knowledgeable and flexible throughout the whole process and genuinely nice people. I’d like to thank everyone at Bennett’s that has been involved in this sale - great job, we...."   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 89%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 95%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 95%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 64%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 75%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 94%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 97%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advice 6
approach 4
Bennett 20
Bennetts 18
best 5
BS 17
business 8
buying 10
chain 4
definitely 7
efficient 4
estate 19
excellent 12
experience 5
extremely 5
family 9
finish 5
friendly 20
good 8
Great 18
hard 4
help 4
helped 4
helpful 16
Highly 13
honest 4
informed 14
just 9
Katie 8
knowledge 10
knowledgeable 5
local 10
market 10
people 6
process 12
professional 28
property 22
recommend 18
Richard 6
sale 14
second 5
sell 10
selling 13
service 22
sold 5
solicitors 5
team 13
thank 5
viewings 5
working 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 4 3 2 1

Budget:  


Review 21 Nov 2020
Recommended by customer in CH4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached house in Wraysbury

"We were in a challenging situation, planning to sell a family member's former home some distance from where we lived and during a pandemic. We met with several agents and were immediately impressed by B S Bennetts responsiveness and flexibility. The advice they gave us in terms of approach to the market turned out to be absolutely on point. We needed to get some work done and their recommendations on trades were always timely and competitive. Their willingness to look after the property through the process was a huge relief to us.
At every step of the process, we were informed and consulted as appropriate. Despite the pandemic, we were able to complete just 2 months after accepting an offer (and less than 3 months after listing) at a price better than we expected.
The staff are all professional, friendly and very responsive. We wouldn't hesitate to recommend this estate agent.
"
 
 
Team:
Richard, Julie and Hannah
 
 
 

Review 16 Jun 2020
Recommended by customer in WR6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom townhouse in Wraysbury, Berkshire

"B S Bennett Estate Agents are the very best agency we have ever used! In tough market conditions, and with the COVID-19 virus breaking out and already disrupting our economy, Richard Gomme showed his expertise and dedication to his clients.

Richard was supremely knowledgeable about the local market, open and honest in all of his communications, patient and supremely hard working. Faced with a difficult chain, it was Richard who knew exactly what was going on - far more so than any of the solicitors. He worked all hours, and always remained positive.

Above all, Richard Gomme ensured we completed in time to move just days before the COVID-19 lockdown. Thanks to him, we made it with just a few days to spare.

My praise for B S Bennett Estate Agency is not offered lightly: I can only conclude by saying that I wish only that all businesses were such experts in their fields, and with the superb customer service skills.

FIVE STARS!

"
 
 
Team:
Richard Gomme
 
 
 

Review 16 Mar 2020
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bedroom Townhouse, Wraysbury

"Richard at BS Bennett was excellent throughout our buying process. He kept us very well informed without us having to badger him. He also liaised with our selling Estate agent, our solicitors, as well as everyone else in the chain.

All in all we would thoroughly recommend BS Bennett as an estate agent to deal with."
 
 
Team:
Richard
 
 
 

Review 9 Mar 2020
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi-detached house with large garden, was part of a Manor House, with lots of character and features. 2 bed rooms, very large lounge. High quality fittings and modern utilities, oak floor throughout the house, stone floor in the kitchen. Outside buildings and workshop, garage.

"Highly professional and knowledgeable and flexible throughout the whole process and genuinely nice people.
I’d like to thank everyone at Bennett’s that has been involved in this sale - great job, well done.
It’s been a pleasure working with them and I appreciated very much their tireless chasing and checking and updating, exemplary!!
Highly recommended."
 
 
Team:
Richard, Julie Gomme, Katie Morgan
 
 
 

Review 9 Oct 2019
Recommended by customer in WA4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
A detached house 1930’s house in a quiet cul de sac of a Berkshire village

"B S Bennett are a well established family-run business with extensive experience and great local knowledge. The staff are friendly and professional and always quick to respond. Their advice on pricing the property appropriately and excellent marketing ensured there were plenty of viewings which they conducted for us. Their communication throughout was excellent and their regular chasing of solicitors, etc. once the sale was agreed ensured the required timescales were met. We were delighted with every aspect of the service BS Bennett provided and would recommend them most highly."
 
 
Team:
Richard Gomme and Julie Gomme
 
 
 

Review 13 Jun 2019
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Hope 2 bedroomed terrace house in Wraysbury

"Throughout the transaction Bennett’s were very professional as well as friendly. They gave me advice when I needed it. I cannot recommend them highly enough. Great service from start to finish"
 
 
Team:
Richard, Julie and Katie
 
 
 

Review 26 Feb 2019
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached Property - Wraysbury

"The team are fabulous and very efficent and friendly.
"
 
 
Team:
Katie Morgan & Nicole Mills
 
 
 

Review 2 Feb 2019
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
I wanted a smaller house more suited to a single occupant and I am delighted with the property you had in Wraysbury.

"All the staff I have dealt with have been extremely knowledgable about the property and the area surrounding the property. They have also helped me with general information regarding the whys and wherefore of buying and selling houses, putting my mind at ease."
 
 
Team:
Julie and Katy
 
 
 

Review 8 Jan 2019
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom terraced house in Stanwell, Surrey

"When we moved to Northumberland in 2015, we engaged BS Bennett to market our house for rental and also to manage the property. My husband had worked for them as a contractor and had witnessed first hand the way they looked after the properties in their care. They found us some great tenants who stayed for almost three years. Nicole did a fantastic job, visiting the property regularly and keeping us informed about any repairs needed. She also sourced any tradespeople we required - we honestly didn’t have to worry about a thing! When the tenants moved out, we decided to sell the house. Again, Bennett's did a wonderful job. As we were over 300 miles away, the team conducted all the viewings (of which there were many) and Katie and Nicole kept us updated at every stage. The sale was completed in less than 10 weeks and would have been quicker, if the buyers’ solicitor had been more responsive. In summary, we cannot recommend BS Bennett highly enough. Their professionalism, local knowledge and customer service is second to none and what is more they are all lovely people!"
 
 
Team:
Nicole, Katie, Julie, Richard
 
 
 

Review 23 Dec 2018
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Shop with flat above

"Diligent and persistent in progressing a difficult sale."
 
 
 
 

Review 15 Dec 2018
Recommended by customer in tq31
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Its a 3 bed bungalow, medium garden and a good size driveway within the Staines area

"I have used BS Bennett on a number of occasions buying and selling properties and their standard of work is second to none. Everybody who works there makes you feel very welcome and they are very approachable. Their knowledge of the industry is of the very highest standard. Julie, Katie, Nicole and Richard will always give you their honest opinion and their opinion are ALWAYS correct.

Richard who was generally working with me in selling a property went beyond the call of duty. The buyer pulled out of the deal and Richard rescued the situation with great professionalism and skill. WELL DONE Richard.

Everyone at BS Bennett are like family to me now and they are very special people to me, they are the most professional estate agents i have ever come across. I will always highly recommend them to anyone who wants decent and reliable service"
 
 
Team:
Richard, Julie, Katie, Nicole
 
 
 

Review 17 Mar 2018
Recommended by customer in SL3
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Ground Floor 2 bed Apartment Horton Berkshire

"Words cannot describe how helpful BS BENNETT were with us originally purchasing our first property and 4 years later selling our property. Always very responsive and always went the extra mile to help. Great and friendly staff. HIGHLY RECOMMEND"
 
 
Team:
Katie and Nicole
 
 
 

Review 10 Nov 2017
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom bungalow in wraysbury

"They say moving home is one of the most stressful things you can do. BS Bennetts made it so easy for us. They kept us informed of any info before we had to chase. They were definitely on top of the game.
A small friendly family run estate agents with a personal touch. I have never had such a good service from an estate agent.
12 out of 10 bennetts. Your attention to detail from beyond our expectations
Thank you."
 
 
Team:
Richard, Julie Gomme
 
 
 

Review 18 Sep 2017
Recommended by customer in EX32
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi Detached 2 bedroom bungalow in Wraysbury

"From start to finish Bennett's gave an excellent service. We were selling the property after our Mother passed away and we live in Devon, so we relied very much on Bennett's to take care of everything because we just couldn't be at the property for viewings. Everyone at the office was efficient and helpful and we received regular updates. The property sold quickly and everything went smoothly."
 
 
Team:
Nicole, Julie, Katie & Graham
 
 
 

Review 16 Sep 2017
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached 4 bedroom property in Wraysbury.

"I found B S Bennett Estate Agents a very caring agency. They are a professional unit and understand how important it is to keep their customers informed along the process. They held my hand all the way, which was very comforting as I had recently been widowed and they made it easy after living there for 28 years."
 
 
Team:
All
 
 
 

Review 16 Sep 2017
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Wraysbury - bungalow

"From start to finish B S Bennett were outstanding, from marketing to the eventual sale they were second to none. We were kept informed of feed back on all viewings. I would have no hesitation in recommending them.."
 
 
Team:
Katie, Nicole, Julie, Richard
 
 
 

Review 6 Mar 2017
Recommended by customer in KT12
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Four Bed Detached House

"I received an excellent support from the Estate Agent director. He was helpful, friendly and a knowledgeable person."
 
 
Team:
Richard Gomme
 
 
 

Review 27 Feb 2017
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 Bedroom Detached House built about 10 years ago located in Wraysbury, Berkshire

"Wonderful staff provided excellent service. Every person I have dealt with working for B.S. Bennett was well-experienced in their field, had good knowledge of local market, acted professionally and patiently responded to all my inquiries with a full satisfactory outcome.

I have never dealt with any Estate Agent like B.S. Bennett previously. They have provided me an excellent service which was well-above the standards that you would see with other Estate Agents.

The staff were always available, friendly and patient with my endless questions and were resourceful in finding great solutions to my each query every time I have called them.

I would highly recommend them to any home buyers in Wraysbury and its surrounding areas in Berkshire.

Once again, thank you Richard, Julie and Nicole for your hard work and assistance in finding our beautiful new home!"
 
 
Team:
Richard, Julie and Nicole
 
 
 

Review 6 Oct 2016
Recommended by customer in TW19
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Modern 5 bedroom detached house in a desirable location

"BS Bennett provided a professional service from start to finish. Great set of people, great service and provided great communication throughout the whole process. Offer accepted within 3 months of marketing. They also have great knowledge of the local area which makes them a great partner to work with."
 
 
Team:
Katie Morgan
 
 
 

Review 9 Jul 2016
Recommended by customer in KT18
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bedroom town house in central village location.

"The whole experience of dealing with Bennetts was excellent. Very friendly, efficient personnel. Nothing was too much trouble and they were always attentive. It was a very long drawn out process up to exchange due to problems lower down the chain, but Katie was always chasing and giving everything to make the deal go through. Thank you for all your hard work Bennetts!!!"
 
 
Team:
Katie, Nichol, Richard, Julie
 
 
 
Back to top

» 4 3 2 1