Miller Countrywide - Lettings

109 Union Street
Torquay
Devon
TQ1 3DW

Estate Agents

Listed under:  Lettings Agents
100% recommended   Rating Miller Countrywide - Lettings 10/100
4 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 10 /10 Overall Rating 10.0/10
Based on 4 reviews since 2014
 
 
 
Professional 10/10 Professional Rating 10.0
The firm acted professionally at all times
 
Knowledgeable 10/10 Knowledgeable Rating 10.0
The firm showed a good knowledge of local market conditions
 
Friendly 10/10 Friendly Rating 10.0
The staff are friendly and give clear and helpful information
 
Helpful 10/10 Helpful Rating 10.0
The firm helped in the negotiations between landlord and tenant
 
 
 
Recent Reviews 
 
" Mr Carl Sharrock of Miller Uncon St Torquay was extremely competent, efficient and courteous at all times. I am very happy with the way in which he dealt with this letting."   more
 
" All the staff at Miller Countrywide could not have been more helpful or been more professional."   more
 
" I interviewed several local agents and have no regret choosing Carl and Miller Countywide. I find his team helpful, polite and professional."   more
 
" The property had been empty since May. I could not understand why it was inlet and decided to change agent prior to Christmas. I was very impressed with Carl Sharrod & the service provided. Within a c...."   more
 
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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Landlords: Ombudsman: 75%
LANDLORDS. Did the agent tell you about their membership of the Ombudsman scheme?
 
Landlords: Advice: 100%
LANDLORDS. Did the agent advise you on a rental figure reflecting the current market for similar properties?
 
Landlords: Terms: 100%
LANDLORDS. Did the agent confirm your requirements, all fees and charges and their Terms of Business?
 
Landlords: Viewing: 100%
LANDLORDS. Did the agent agree the viewing arrangements with you and comply with these arrangements?
 
Landlords: Marketing: 100%
LANDLORDS. Did the agent ask whether the property should stay on the market after the offer was accepted?
 
Landlords: Client Account: 100%
LANDLORDS. Did the agent confirm that they hold money from tenants in a separate client bank account?
 
Landlords: References: 100%
LANDLORDS. Did the agent take due care in obtaining references of potential tenants?
 
Tenants: Deposit Scheme: 100%
TENANTS. Did the agent tell you which government-backed protection scheme they use to protect your deposit?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Carl 3
Countrywide 2
helpful 3
Miller 4
professional 2
brilliantly 1
change 1
checks 1
choosing 1
Christmas 1
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 12 Feb 2014
Recommended by customer in TQ4
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Modern ground floor 1 bed flat with secure gated parking.
 

"Mr Carl Sharrock of Miller Uncon St Torquay was extremely competent, efficient and courteous at all times. I am very happy with the way in which he dealt with this letting."
 
 
 
 
 
 

Review 11 Feb 2014
Recommended by customer in TQ1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
Two bedoomed apartment with ensuite in converted block parking space near the town in Torquay overlooking very pleasant Park. Good sized lounge, dining, kitchen central heating, double glazing.
 

"The property had been empty since May. I could not understand why it was inlet and decided to change agent prior to Christmas. I was very impressed with Carl Sharrod & the service provided. Within a couple of days there had been a number of viewings which looked promising was in situ by mid November. John was very helpful he kept me in touch each time he showed a prospective tenant around & feedback comments. The service on maintenance & checks was carried out brilliantly by Tina in Plymouth. I would consider transferring other properties to Miller Countrywide Lettings. Well done."
 
 
 
 
 
 

Review 11 Feb 2014
Recommended by customer in TQ1
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
A two bed harbour side apartment in a period regency terrace. Second floor with excellent views across the bay.
 

"I interviewed several local agents and have no regret choosing Carl and Miller Countywide. I find his team helpful, polite and professional."
 
 
 
 
 
 

Review 11 Feb 2014
Recommended by customer in TQ2
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between landlord and tenant
Show All
 
 
Customer Review
 
3 bedroomed mid terrace with front and rear gardens. Sea glimpses from 1st floor front windows Torquay, Devon.
 

"All the staff at Miller Countrywide could not have been more helpful or been more professional."
 
 
 
 
 
 
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