Belgarum - Sales

72A High Stree
Winchester
Hampshire
SO23 9DA

Estate Agents

Listed under:  Estate Agents
99% recommended   Rating Belgarum - Sales 9.5/100
70 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.5 /10 Overall Rating 9.5/10
Based on 70 reviews since 2014
 
 
 
Professional 9.5/10 Professional Rating 9.5
The firm acted professionally at all times
 
Knowledgeable 9.3/10 Knowledgeable Rating 9.3
The firm showed a good knowledge of local market conditions
 
Friendly 9.5/10 Friendly Rating 9.5
The staff are friendly and give clear and helpful information
 
Helpful 9.5/10 Helpful Rating 9.5
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" Belgarum did an amazing job when selling our house. I really can't fault them. They really understand the local market and achieved a price which was significantly higher than a valuation from anot...."   more
 
" We found the house on-line, contacted Belgarum by phone and were given one of the first available appointments a couple of days later. One of the agent's staff showed us around but gave us enough "s...."   more
 
" Friendly and professional with a proven track record"   more
 
" Belgarum acted for us in the recent sale of our house. The whole process went very smoothly, from the offer being accepted through to completion. Alex had an excellent knowledge of the Winchester ma...."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 86%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 79%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 98%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 98%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 85%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 56%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 63%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 97%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

able 3
accepted 4
advice 5
advised 4
agreed 3
Alex 3
asking 4
available 3
Belgarum 35
best 5
better 3
bought 6
business 4
buy 3
buyers 3
buying 6
chain 5
Communication 7
estate 7
excellent 16
Exchange 5
experience 8
friendly 15
good 10
great 8
happy 8
Harriet 8
helpful 15
Highly 5
impressed 5
informed 5
market 9
offer 9
pleased 5
pleasure 6
process 12
professional 25
property 14
purchase 7
really 7
received 5
recommend 11
Sale 18
selling 8
service 20
smoothly 5
team 8
valuation 5
viewings 5
Winchester 7
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 22 Jun 2017
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Five bedroom Edwardian family house in Fulflood.

"Belgarum did an amazing job when selling our house. I really can't fault them. They really understand the local market and achieved a price which was significantly higher than a valuation from another local agent but was clearly realistic as we were under offer very quickly. Communication from all members of the team was excellent throughout. The fact that they have a dedicated sales progressor was a significant advantage in the transaction. To have someone who is focused on keeping the transaction moving and who can be contacted to deal with any hitches along the way is really helpful. I would (and already have!) recommended them to friends in Winchester thinking of putting their house on the market."
 
 
Team:
Harriet O' Brien, Alex Lambourne, Donna Pearce, John Leeson.
 
 
 

Review 14 May 2017
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
1950s detached house in fairly original condition. Winchester suburb

"We found the house on-line, contacted Belgarum by phone and were given one of the first available appointments a couple of days later. One of the agent's staff showed us around but gave us enough "space" to view at our own pace.

We knew that we liked the area, the size of the garden and the orientation of the plot. The issue was whether potential could be turned into practice. We spoke to the neighbours and they were very welcoming and understanding that the house needed complete updating.

The house was being sold for the first time in over sixty years and in our opinion needed significant remodeling as well as refurbishment. I worked up some plans over the next couple of days to show what the "new" house would be like. We met the MD of the estate agents in his office,
considered the suitability of our ideas and reviewed the local market in depth and at length. The result was a rough guide value for what our remodeled house would be worth - subject to the usual uncertainties of the market and the character/quality of our final offering.

Within a week of the first viewing, the vendors decided they wanted the sale wrapped up almost instantly and we were advised that verbal offers had to be received by the end of the day. We had an interesting afternoon putting figures together a little sooner than expected before we telephoned our offer to Paul Stephens. He called back about an hour later, after the end of normal office hours, to say that we had been successful.

The house was taken off the website as soon as we had provided our details. Harriet kept in touch to ensure that the sale kept moving along smoothly. We needed to make a couple of visits to the house to measure up and show our grown up daughters what we were doing. Belgarum had to accompany us as the house was empty but they happily worked around our diaries.

We completed in what seemed like record time and without a hitch.

Overall, Belgarum were great to deal with; friendly but professional. We got the feeling that they were in business for the long term and cared about their reputation and cared equally about their buyers and vendors.

We have now bought and sold through Belgarum. We will have a house to sell once the new one has been remodeled so expect to be talking to them again fairly soon. That should indicate our confidence in their abilities and character."
 
 
Team:
John Leeson, Paul Stephens, Harriet O'Brien
 
 
 

Review 22 Apr 2017
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 9/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached in Winchester

"Friendly and professional with a proven track record"
 
 
Team:
Paul
 
 
 

Review 20 Apr 2017
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom detached house 1 mile from Winchester city centre.

"Belgarum acted for us in the recent sale of our house. The whole process went very smoothly, from the offer being accepted through to completion.
Alex had an excellent knowledge of the Winchester market and property prices. This was soon evident when we received an offer for the full asking price before the property was even advertised on the open market.
Seanne and Harriet were always very helpful and responsive to any emails or queries throughout the process.
We would strongly recommend Belgarum to anybody looking to buy or sell a property in the Winchester area.

Angie & Chris


"
 
 
Team:
Alex, Seanne & Harriet
 
 
 

Review 19 Apr 2017
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Terraced, 4 bedroom house in Winchester

"Belgarum were fantastic during the selling of our house. Everyone involved seemed to have our best interests as heart and were genuinely interested in our opinions and thoughts. From the valuation and viewings right to the final moments before keys were exchanged they were on hand and in contact."
 
 
Team:
Harriet O'Brien, Paul Stephens, Elsa Munday, Seanne Stewart
 
 
 

Review 9 Apr 2017
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached house, Winchester

"They had very good local knowledge and gave excellent advice about the best way to market the property."
 
 
Team:
Seanne Stewart, Harriet O'Brien
 
 
 

Review 28 Mar 2017
Recommended by customer in SO23
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom terraced cottage in central Winchester

"Polite, professional and knowledge staff.

We have recommended them to friends.

Would use them again in the future if need be."
 
 
Team:
Alex, Seanne and Harriett
 
 
 

Review 23 Mar 2017
Recommended by customer in SO23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2bedroom apartment

"We have both been very pleased with all the hard work all the staff put in ,they could not have done more"
 
 
Team:
Harriet and Donna
 
 
 

Review 15 Mar 2017
Recommended by customer in SO23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom ground floor semi-sheltered housing flat for the over 55''s in central Winchester

"This was a very pleasant experience. All the staff I was in contact with were friendly and helpful at all times, and showed sensitivity to the fact that it was the flat of a late parent who was alive when I first contacted Belgarum to have the flat valued but who then died a few months later. I didn't try using any other estate agents so I can't make comparisons."
 
 
Team:
Seanne, Elsa and Harriet
 
 
 

Review 5 Mar 2017
Recommended by customer in E11
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Two bedroom flat in central Winchester. Period property which is part of the barracks development.

"Belgarum provided an excellent service from valuation, to marketing, viewings, obtaining the asking price and finally to keeping me informed about the progress on Exchange and Completion.

I cannot make any suggestions for improving the service they offer. The service was very professional, efficient and friendly."
 
 
Team:
John Leeson, Harriet O Brien, Neil
 
 
 

Review 14 Feb 2017
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
2 bedroom Victorian house in Winchestet

"We sold our home through Belgarum and had hoped to buy through them too but found a house through another Agent. They were professional yet personable from the start. They were honest about our house and priced it fairly. It was not an easy sale due to problems with the buyers and Belgarum worked hard to deal with the difficulties, keep us abreast of the situation and get the sale back on track. We liked that although you have a dedicated sales agent and then once the sale is agreed a sales negotiator, the team know everything so if someone is away, someone else can help. They work very closely together, know exactly who you are when you call and seemed genuinely happy for us when the sale went through. Although we were not able to buy through Belgarum, we were given excellent advice about the size and type of house we needed which led UA to change our search criteria and get the right home for us. They also suggested a mortgage broker who got us a great deal. We were impressed with how hard they worked and really felt they did what our solicitor should have been doing. We cannot praise them enough or thank them for what they did."
 
 
Team:
John, Donna, Harriett, Alex
 
 
 

Review 14 Feb 2017
Recommended by customer in SO21
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed house in village near Winchester

"Buying through Belgarum couldn't have been a better experience. From the first viewing to completion the agents involved have been superbly professional and helpful.
We had a complex chain and the progressor was on the case chasing down the line to resolve blockages and get everyone lined up. I truly believe that without her involvement we'd still be waiting to exchange let alone complete."
 
 
Team:
Harriet O'Brien
 
 
 

Review 14 Dec 2016
Recommended by customer in SO23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom .city centre modern town house.

"We were very pleased with the service given- in particular with the friendliness and the interest shown by the whole team."
 
 
Team:
John, Harriet and Sianne
 
 
 

Review 5 Dec 2016
Recommended by customer in SO23
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 9/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bedroom house

"In my opinion the process of buying and selling would be greatly enhanced if the market price that estate agents discuss with their clients was more realistic.

I would have welcomed a much more personal approach and help after we purchased the property based on our particular issues relating to the property we are renting.

Belgarum should have been more reasonable with the fees with were quoted based on our past business relationship.

The Rental division took a very short sighted view which was clearly based on fees."
 
 
Team:
Seanne, Harriet
 
 
 

Review 28 Nov 2016
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached bungalow, Winchester

"Excellent service from start to finish."
 
 
 
 

Review 28 Nov 2016
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 Bed house, in Winchester.

"A great service, all staff were very friendly and provided a very professional service."
 
 
Team:
Harriet & Alex
 
 
 

Review 7 Nov 2016
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bed semi

"All members of staff were at all times courteous and professional. Their service was excellent and I have hesitation in recommending th fm to any vendors or purchasers. They understood my requirements and worked around them accordingly."
 
 
Team:
Harriet, Paul.
 
 
 

Review 7 Nov 2016
Recommended by customer in GU30
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 9/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Freehold 4 bed detached in Kings Worthy

"Excellent communication, professionalism and patience with us to make our transition very smooth and as pain free as possible. Viewing times were to suit us which is not always the case with agents."
 
 
Team:
Paul Stephens, Harriet O'Brien
 
 
 

Review 28 Oct 2016
Recommended by customer in SO23
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached house in Abbots Barton

"Easily reachable, ensured the sellers responded quickly and kept us well-informed throughout."
 
 
Team:
Harriet and Paul
 
 
 

Review 6 Oct 2016
Recommended by customer in SO22
 
 
Satisfaction Ratings
 
Professional 9/10
The firm acted professionally at all times
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Three bed detached bungalow Weeke area of Winchester

"We were very happy with all the help we received from the tow satff who assisted us. They were attentive, accessible, and a real pleasure to deal with."
 
 
Team:
Donna and Harriett
 
 
 
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