Peter Joy Estate Agents - Sales

14 Fountain Street, Nailsworth
Stroud
Gloucestershire
GL6 0BL

Estate Agents

Listed under:  Estate Agents
95% recommended   Rating Peter Joy Estate Agents - Sales 9.2/100
22 reviews since 2008
 
Satisfaction Ratings
 
Overall Rating
 9.2 /10 Overall Rating 9.2/10
Based on 22 reviews since 2008
 
 
 
Professional 9.2/10 Professional Rating 9.2
The firm acted professionally at all times
 
Knowledgeable 9.2/10 Knowledgeable Rating 9.2
The firm showed a good knowledge of local market conditions
 
Friendly 9.2/10 Friendly Rating 9.2
The staff are friendly and give clear and helpful information
 
Helpful 9.1/10 Helpful Rating 9.1
The firm helped in the negotiations between buyer and seller
 
 
 
Recent Reviews 
 
" The M D, manager and all staff were always courteous with no stone left unturned to find a buyer and enable a quick sale. The advice on pricing was keen but competitive and evidence of experienced loc...."   more
 
" Everything about the service provided by Peter Joy was first class. All members of staff were helpful at all times and extremely professional."   more
 
" Satisfied with the purchase of this property."   more
 
" Good"   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Code of Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Sellers: Ombudsman: 90%
SELLERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Sellers: Fees: 100%
SELLERS Did the firm clearly explain their fees, expenses & business terms and confirm this in writing (including email) before marketing your property?
 
Sellers: Buyer services: 89%
SELLERS Did the firm make clear whether or not they wish to offer other services (such as mortgages) to potential buyers of your property?
 
Sellers: Particulars: 100%
SELLERS Did the firm ask you to confirm the accuracy of the draft particulars before marketing your property?
 
Sellers: Viewing: 100%
SELLERS Did the firm agree the viewing arrangements with you and comply with these arrangements?
 
Sellers: Offers: 100%
SELLERS Did the firm confirm all offers in writing (including email)?
 
Sellers: Marketing: 100%
SELLERS Did the firm ask you whether or not the property should remain on the market after the offer was accepted. (n/a in Scotland)?
 
Buyers: Ombudsman: 67%
BUYERS Did the firm show you evidence of their membership of an Ombudsman scheme to give you free, independent review of any complaints ? (eg is the Ombudsman logo shown on the sales particulars for your property?)
 
Buyers: Marketing: 67%
BUYERS Did the firm tell you if the property was kept on the market after your offer was accepted, or was put back on the market later on. (n/a in Scotland)?
 
Buyers: Accuracy: 100%
BUYERS Did the firm give you accurate (i.e. not misleading) information about properties?
 
Buyers: Offer: 100%
BUYERS Did the firm accept your offer without attaching any conditions (such as that you should arrange your mortgage through them)?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

advertising 2
buyer 2
chain 3
estate 3
excellent 5
Good 2
helpful 5
informed 2
Joy 3
knowledge 2
local 2
patient 2
Peter 3
professional 5
Pushed 2
quick 2
satisfied 2
service 6
viewing 2
Wonderful 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 7 Jan 2014
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Traditional Cotswold style house in a quiet no-through lane with lonely scenic views to the hills and over valley. Gas heating, double garage and generous private packing. Well-cared for attractive gardens and grazing fields to the near.
 

"The M D, manager and all staff were always courteous with no stone left unturned to find a buyer and enable a quick sale. The advice on pricing was keen but competitive and evidence of experienced local knowledge photographs and details on the brochure were excellent and there was frequent advertising."
 
 
 
 
 
 

Review 28 Dec 2013
Recommended by customer in GL5
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
4 bed detached property with views conservatory, double garage, open-plan dining hall.
 

"Everything about the service provided by Peter Joy was first class. All members of staff were helpful at all times and extremely professional."
 
 
 
 
 
 

Review 28 Dec 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Nailsworth, 2 Bed cottage, 1905, built of stone and semi detached.
 

"Satisfied with the purchase of this property."
 
 
 
 
 
 

Review 23 Dec 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached ‘hillside’ property with views.
 

"Good"
 
 
 
 
 
 

Review 23 Dec 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroom detached bungalow in Minchinhampton, Glos.
 

"The service provided was excellent far and above what is expected of an estate agent. We were in a chain of seven and we were kept informed by telephone all the time, until a satisfactory completion was obtained."
 
 
 
 
 
 

Review 21 Dec 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Semi detached in Nailsworth. Wonderful views, 1940’s house.
 

"Advertising and viewing with buyers."
 
 
 
 
 
 

Review 21 Dec 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Property could at a push be 4 bed (as advertised) but valuers described it as 2 bed. Semi-detached 1940’s property with garden/stream and view of a pond/lake. Close to Nailsworth centre.
 

"The agents were excellent. We had issues with the chain and Peter Joy were proactive, on the ball, effective and their service was highly valued by us."
 
 
 
 
 
 

Review 21 Dec 2013
Recommended by customer in GL5
 
 
Satisfaction Ratings
 
Professional 5/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 5/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached- 4 bedrooms, double garage, quiet estate location village.
 

"One viewing. Paperwork prompt. Kept us informed about the chain. Pushed the chain, pushed solicitor and other estate agent to ensure completion date. Pushed us to give money to our buyer- didn't like that pressure."
 
 
 
 
 
 

Review 19 Dec 2013
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
Detached – lovely views – built into hillside Nailsworth/Gloucestershire.
 

"Very good service, very helpful – re council tax banding – advised us to appeal – this was successful. Quick to assist at moving in when – key did not fit – paid for a Locksmith!"
 
 
 
 
 
 

Review 27 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Friendly, helpful and professional at all times."
 
 
 
 
 
 

Review 22 Mar 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Excellent company to deal with."
 
 
 
 
 
 

Review 22 Mar 2008
Recommended by customer
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Excellent company. Honest, local knowledge. Stepped into resolve things when solicitors were not!"
 
 
 
 
 
 

Review 22 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Very professional service throughout."
 
 
 
 
 
 

Review 19 Mar 2008
No Recommendation by customer
 
 
Satisfaction Ratings
 
Professional 8/10
The firm acted professionally at all times
Knowledgeable 8/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 7/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 17 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
3 bedroomed apartment on an old mill development.
 

"Was very happy with this firm, standards were very high & great aftercare too!"
 
 
 
 
 
 

Review 12 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 5/10
The firm showed a good knowledge of local market conditions
Friendly 7/10
The staff are friendly and give clear and helpful information
Helpful 5/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"I was very satisfied with Peter Joy and would recommend them to anyone."
 
 
 
 
 
 

Review 10 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 7/10
The firm acted professionally at all times
Knowledgeable 7/10
The firm showed a good knowledge of local market conditions
Friendly 8/10
The staff are friendly and give clear and helpful information
Helpful 8/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 
 
 
 
 

Review 10 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Wonderful, helpful, professional, understanding, patient what more can I say. They should win an award!"
 
 
 
 
 
 

Review 10 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"Delighted with the service provided."
 
 
 
 
 
 

Review 10 Mar 2008
Recommended by customer in GL6
 
 
Satisfaction Ratings
 
Professional 10/10
The firm acted professionally at all times
Knowledgeable 10/10
The firm showed a good knowledge of local market conditions
Friendly 10/10
The staff are friendly and give clear and helpful information
Helpful 10/10
The firm helped in the negotiations between buyer and seller
Show All
 
 
Customer Review
 

"The team at P J was wonderful. It is always stressful selling, buying, not only were that the most professional they were also the most helpful, patient and kind agents I have ever used."
 
 
 
 
 
 
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