A T Young Motors

15 Bath Street, Broughty Ferry
Dundee
Angus
DD5 2BY

Garage Services

Listed under:  Garage Services / Car Servicing
98% recommended   Rating A T Young Motors 9.6/100
463 reviews since 2005
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 463 reviews since 2005
 
 
 
Servicing 9.6/10 Servicing Rating 9.6
The vehicle runs reliably between services, given its age and mileage
 
Repairs 9.7/10 Repairs Rating 9.7
The garage identifies faults and corrects them successfully
 
Advice 9.8/10 Advice Rating 9.8
The staff are friendly and give clear and helpful information
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" Good service staff were friendly and helpful."   more
 
" Excellent service I am very happy with my experience. Very nice and helpful staff."   more
 
" Very good service, friendly staff."   more
 
" Very fast service, good price and friendly staff"   more
 
About Us


Businesses
login to your control panel
to add your video or text here
     
 
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Quote: 81%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 97%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 90%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 98%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 98%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 69%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 89%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

(motors) 6
20 12
advice 17
advised 5
approachable 6
business 11
car 37
cars 12
charges 9
class 13
competent 7
complaints 6
completely 8
customer 15
dealer 5
definitely 6
delighted 7
efficient 27
efficiently 7
Excellent 65
extremely 6
family 8
friendly 52
friends 13
garage 75
garages 6
gives 5
Good 65
great 16
guys 5
happy 19
help 5
helpful 53
honest 15
pleasant 11
pleased 17
problem 10
professional 10
quality 10
recommend 18
recommended 20
reliable 59
satisfied 15
service 137
small 13
trust 13
trustworthy 25
vehicle 10
Young 66
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 16 Nov 2023
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot and repairs
 

"Good service staff were friendly and helpful."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 19 Oct 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and MOT
 

"Very good service, friendly staff."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 19 Oct 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service
 

"Excellent service I am very happy with my experience.
Very nice and helpful staff."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 19 Oct 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT
 

"Very fast service, good price and friendly staff"
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 17 Oct 2023
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual MOT and winter check
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 2 Oct 2023
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 6 Jun 2023
Recommended by customer in DD4
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and MOT
 

"I have been using A T young motors for over 20 years and will not go anywhere else locally. They are always reliable and have taken my car in at short notice when I have needed to have it fixed. Graeme and Mike are friendly and honest and have always helped and explained. "
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 26 May 2023
Recommended by customer in DD3
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service, M.O.T and repairs.
 

"Helpful and friendly service and very reliable. "
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 23 May 2023
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service and check over of a new car I had purchased
 

"Very good communication from the owner of the garage, phoning part way through to check out a few things. Work done on time by friendly staff. Have used this garage a couple of times since moving into the area- a good choice!"
 
 
 
 
Team:
Grame Bell Michael Thomas
 
 
 

Review 9 May 2023
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Carry out annual service.
 

"AT young (motors) ticked all the boxes for courtesy competence and cost.
I will definitely be returning for future services. "
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 13 Apr 2023
Recommended by customer in DD7
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service and MOT
 

"Very good service
Very friendly staff
"
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 5 Apr 2023
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT and repairs new suspension arms. Which alignment.
 

"Fast and friendly service. "
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 28 Sep 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT
 

"Would recommend this without any hesitation. At Young are trustworthy, knowledgeable and friendly. thank you!"
 
 
 
 
Team:
Graeme Michael
 
 
 

Review 23 Sep 2022
Recommended by customer in DD2
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service, MOT and repairs
 

"A very good description of all the work carried out and very pleasant as always to deal with"
 
 
 
 
Team:
Graeme Michael
 
 
 

Review 22 Jun 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
One front and one rear suspension coil springs replaced
 

"Very happy with work done."
 
 
 
 
Team:
Graeme Micheal
 
 
 

Review 4 Apr 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Show All
 
 
Customer Review
 
Mot Service annual front and rear brake pads replaces.
Replacement wires and fluids.
 

"Always very happy with the service I receive.
Lovely welcome, spoken to nicely and trust them with my car and completion of works."
 
 
 
 
Team:
Grame Bell Mike Thomas
 
 
 

Review 16 Mar 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace one worn and one damaged tyre with two new ones and change all around
 

"Graeme and Luke always very accommodating, helpful, efficient and pleasant.
Can't fault them."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 21 Feb 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 

Review 16 Jan 2022
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MOT annual service
 

"Very good service"
 
 
 
 
Team:
Grame Bell Michael Thomas
 
 
 

Review 16 Dec 2021
Recommended by customer in DD5
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Suspension
 

"I have every faith in these mechanics. They treat me with respect, recognising that I am not a mechanic, but explaining the work needed/done at a lever I can understand."
 
 
 
 
Team:
Graeme Bell Michael Thomas
 
 
 
Back to top

» 10 9 8 7 6 5 4 3 2 1