Owler Motor Services

Where reputations count.

Unit 5 Ballingal Auto Centre, Brewery Lane
Dundee
Angus
DD1 5QW

Garage Services

Email This Business

Tel 01382 224847

Listed under: Garage Services / Car Servicing

96% recommended Rating 9.7/100
49 reviews since 2005

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 49 reviews since 2005

Servicing	9.5/10
The vehicle runs reliably between services, given its age and mileage

Repairs	9.8/10
The garage identifies faults and corrects them successfully

Advice	9.8/10
The staff are friendly and give clear and helpful information

Value	9.6/10
The price represents value for money

Recent Reviews

" Efficient service - advised that the cost of oil was more expensive due to make of car. Repeat customer." more

" I have been using this family - owned garage for many years. They are excellent. " more

" Great service as always " more

" Its so important to find a reliable trustworthy garage that wont rip you off. Owlers Motor Services is definitely a garage I can trust. I wont go anywhere else 10/10 and very friendly" more

About Us
Information provided by the business
Legal Name: Owler Motor Services.

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Reputations are not built overnight

In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative. Look for firms with a commitment to asking for feedback - good or bad - from their customers. We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review. Ask the firm for their side of the story.


Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect. They are the experts and you should be able to rely on them to help you make decisions. These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.

Quote: 96%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing: 100%
Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment: 98%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable: 100%
During the work, did the garage keep its promises about costs, timing etc?

Invoice: 100%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee: 94%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service: 98%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case. Nobody's perfect and some customers may not be completely sure about the answer. It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you. A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.

Most Popular Words Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there? business 2 car 8 cars 2 courteous 2 customer 4 definitely 2 Efficient 3 excellent 12 explain 3 family 4 friendly 6 garage 11 good 7 Great 4 happy 6 helpful 3 highly 3 honest 4 Motor 2 Motors 7 needed 2 Owler 8 Owlers 2 professional 3 Quality 2 recommend 6 recommending 2 reliable 8 service 19 Services 2 standard 3 trust 2 trustworthy 4 try 2 value 3 vehicle 2 vehicles 2 washed 2 workmanship 2
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.


This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.

Customer Reviews
Sort:	» 3 2 1
Budget:

Review 22 Jul 2024 Recommended by customer in DD2 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Customer Review

Mot and Service

"Efficient service - advised that the cost of oil was more expensive due to make of car.
Repeat customer."

REPORT THIS REVIEW

Review 15 Mar 2024 Recommended by customer in DD2 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

MOT
Small service
Replace battery and brakes

"I have been using this family - owned garage for many years. They are excellent. "

REPORT THIS REVIEW

Review 6 Mar 2023 Recommended by customer in DD6 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Fitted front exhaust rear silencer and gasket kit

"Great service as always "

REPORT THIS REVIEW

Review 2 Mar 2023 Recommended by customer in DD4 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

M.O.T Test C.V Boot clips labor

"Its so important to find a reliable trustworthy garage that wont rip you off.
Owlers Motor Services is definitely a garage I can trust. I wont go anywhere else 10/10 and very friendly"

REPORT THIS REVIEW

Review 6 Apr 2022 Recommended by customer in DD4 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Yearly MOT and service

"My family and I have been using this garage for many years now.
Very pleased with fast friendly and reliable service.
Would highly recommend."

Team:
Steve Robertson

REPORT THIS REVIEW

Review 4 Apr 2022 Recommended by customer in PH10 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Very reasonable charges

"Been with this garage firstly with father and now son, Steve, for over 30 years.
Would recommend them."

REPORT THIS REVIEW

Review 1 May 2019 Recommended by customer in DD4 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Brake pads
Tyre's
Suspension

"Made very welcome by employees. Told exact price and called to explain any other jobs required to be done.
Have been a customer for several years.
Great work and would recommend to others."

REPORT THIS REVIEW

Review 26 Apr 2019 Recommended by customer in DD3 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Rear pads, discs, shoes kia sportage

"Excellent mechanics, good workmanship
trustworthy and reliable. "

Team:
Ryan Stephen

REPORT THIS REVIEW

Review 6 Feb 2019 Recommended by customer in DD3 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

M.O.T, Service

"Done a very good job;"

REPORT THIS REVIEW

Review 5 Feb 2019 Recommended by customer in DD3 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

MOT, Service, Brakes, Tyres.

"Couldn't ask for a better service"

REPORT THIS REVIEW

Review 21 Dec 2017 Recommended by customer in DD4 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	9/10
The vehicle runs reliably between services, given its age and mileage

Repairs	9/10
The garage identifies faults and corrects them successfully

Advice	9/10
The staff are friendly and give clear and helpful information

Value	9/10
The price represents value for money

Show All

Customer Review

Replace breathe valve.

"Been using this garage to the past few years. Nothing is too much trouble for Stephan and staff. Very polite and courteous keeps you well updated on their progress. Very happy with service provider."

REPORT THIS REVIEW

Review 9 Nov 2017 Recommended by customer in DD4 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Mot service new tyres brake pads

"I have used Owler motors for over 10 years now and always find them to have great customer service they always explain to me what is needed and always give me an idea of costs, I would not go to any other garage as I and my friends and family are never disappointed with their workman ship. Fantastic family business"

REPORT THIS REVIEW

Review 23 Oct 2017 Recommended by customer in DD2 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	7/10
The vehicle runs reliably between services, given its age and mileage

Repairs	9/10
The garage identifies faults and corrects them successfully

Advice	9/10
The staff are friendly and give clear and helpful information

Value	9/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Replacement of timing Belt and replacement Tyre.

Team:
Stfphen

REPORT THIS REVIEW

Review 9 Oct 2017 Recommended by customer in DD1 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Full service M.O.T and repair.

"Used Owler Motors for all the works vehicles and personal vehicles for 11 years now and service has never dropped. Highly recommended. "

REPORT THIS REVIEW

Review 6 Oct 2017 Recommended by customer in DD4 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Annual service.

"Happy with the work that was done."

REPORT THIS REVIEW

Review 7 Dec 2015 Recommended by customer in DD3 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	7/10
The price represents value for money

Show All

Customer Review

Full service. Fit new glo plugs. Fit new fuel filter. Repair puncture.

"I have used Owler Motors for many yrs now and would not trust anyone else with my cars. They are reliable friendly and provide an excellent service comparable to some bigger garages. @ fairer prices."

REPORT THIS REVIEW

Review 27 Nov 2015 Recommended by customer in DD3 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Mot, Winter service.

"All work completed satisfactorily."

REPORT THIS REVIEW

Review 5 Nov 2015 Recommended by customer in DD4 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Customer Review

Carry out standard service and inspection/repaired/side puncture. 14/10/2015 96788 miles.

"I�m very happy with this garage - they take a pride in their work and my car has always come back fixed when needed, running efficiently and even washed! Their customer service is great, they explain things and are very professional and nice to deal with. I have relied on this garage for many years and would recommend to anybody."

Team:
Ryan Henderson Mr Owler

REPORT THIS REVIEW

Review 30 Oct 2015 Recommended by customer in DD2 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	9/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	8/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

Pre-Mot full service replace worn brake shoes.

"Always pleasant helpful straight forward and competent, v.professional W/O a dealerships overbearing �slickness�."

REPORT THIS REVIEW

Review 30 Oct 2015 Recommended by customer in DD5 business Owler Motor Services https://www.referenceline.com/garage_services-in-dundee-owlermotorservices-10748

Satisfaction Ratings


Servicing	10/10
The vehicle runs reliably between services, given its age and mileage

Repairs	10/10
The garage identifies faults and corrects them successfully

Advice	10/10
The staff are friendly and give clear and helpful information

Value	10/10
The price represents value for money

Show All

Good Practice

Quote

Yes

Before starting work, did the garage explain the separate charges for labour, materials and VAT?

Timing

Yes

Before starting work, did the garage explain when the vehicle will be ready for collection?

Payment

Yes

Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the garage keep its promises about costs, timing etc?

Invoice

Yes

On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?

Guarantee

Yes

On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?

Next service

Yes

On completion, did the garage give you information about when the next service is due, or other work needed?

Customer Review

2 new tyres, Mot.

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