The vehicle was in good condition, consistent with its age and mileage
Professional
9.9/10
The staff are professional and knowledgeable
Service
9.9/10
The staff are friendly, helpful and courteous
Value
9.7/10
The price represents value for money
Recent Reviews
"
After weeks of researching different MPVs, we decided on our perfect vehicle, which then led us to researching different garages to source from.
Robert Black came out tops for everything ,so we decid...."
more
"
I'd been looking for an Octavia for a while, when I saw this one advertised I didn't hang around. It looked great and price was good but I knew nothing about the garage and I wasn't going to be abl...."
more
"
Put a deposit down on this car last week and asked the dealer if he’d be able to keep it until I could travel down, was not an issue. Travelled yesterday and was not disappoint, arrived at the dealers...."
more
"
An incredibly friendly and knowledgeable place. All staff were incredibly helpful.
Would not hesitate to return for future vehicles and recommend to friends and family."
more
About Us
We are a family run car dealership established in Inverkeithing for over 45 years. We have strong family values and are now in our 4th generation with Billy's daughter now joining the team.We have a very high proportion of recommended and repeat business and we hope you remain a friend long after your car purchase. We have no pushy sales people and encourage you to take as long as you like viewing all our cars with no pressure at all,while Robert or Billy are on hand to answer any questions you may have.
Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.
Look for firms with a commitment to asking for feedback - good or bad - from their customers.
We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.
Ask the firm for their side of the story.
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.
They are the experts and you should be able to rely on them to help you make decisions.
These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
History: 96%
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist: 97%
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities: 99%
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation: 96%
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment: 100%
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C: 100%
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate: 100%
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents: 98%
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents: 100%
At handover, did the firm give you a written guarantee or warranty?
Invoice: 97%
At handover, did the firm give you an itemised VAT invoice?
Explanation: 98%
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.
Nobody's perfect and some customers may not be completely sure about the answer.
It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.
A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?
advice 7
answered 9
Black 18
blacks 6
bought 14
business 12
buy 8
buying 12
car 68
care 8
cars 12
class 8
condition 6
courteous 10
customer 22
definitely 13
delighted 7
easy 9
excellent 55
experience 8
family 19
fantastic 7
flowers 10
friendly 55
friends 10
future 7
Garage 30
good 66
great 36
happy 33
hard 7
helpful 68
Highly 21
honest 8
knowledgeable 16
nice 8
pleased 7
pleasure 7
polite 6
pressure 8
problems 7
process 6
professional 16
purchase 9
questions 11
recommend 44
Robert 17
sales 12
service 158
vehicle 11
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range.
See if this business has demonstrated a track record of experience that matches your needs.
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind.
You can use the filter below to select the reviews that match your need.
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Peugot Rifter GT line Automatic
2019
12600 miles
1 previous owner
"After weeks of researching different MPVs, we decided on our perfect vehicle, which then led us to researching different garages to source from. Robert Black came out tops for everything ,so we decided to take a trip out. We found the perfect car for us, a Peugot Rifter that ticked all the boxes and happened to be £3000 cheaper than Arnold Clark for similar so after arranging for a test drive and demonstration with Arron, we were delighted and wanted to drive the vehicle home there and then. Arron explained that even though the peugot had just been serviced and MOTd in January they always do their own. They also do a full valet, so We went to collect our Peugot 3 days later and it had 3 new tyres !and was gleaming. The transaction was hassle free, the staff know exactly what they're doing .Thank you Arron, we will be coming back for servicing every year(hope thats ok ) , we trust your Garage.
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
No
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
No
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Skoda Octavia, 32124 miles, 2016,
"I'd been looking for an Octavia for a while, when I saw this one advertised I didn't hang around. It looked great and price was good but I knew nothing about the garage and I wasn't going to be able to visit it. My brother asked some work colleagues if they knew the garage, everything was super positive so I called and put a deposit down. Any questions were answered promptly and handover was arranged and carried out quickly and efficiently. 3 month warranty provided as I live a distance away. Car was in immaculate condition. Would definitely recommend."
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
No
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Vauxhall Zafira Tourer 2015. Low mileage.
"Put a deposit down on this car last week and asked the dealer if he’d be able to keep it until I could travel down, was not an issue. Travelled yesterday and was not disappoint, arrived at the dealership, done all relative paperwork and was driving away in my new car less than an hour later! The man that dealt with me was very polite and patient, absolutely no hard sale and didn’t hassle me whilst looking around the car. Outstanding garage & customer service. Will definitely use again in future."
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
2016 Kia Sportage. 14000 miles
"An incredibly friendly and knowledgeable place. All staff were incredibly helpful. Would not hesitate to return for future vehicles and recommend to friends and family."
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
BMW 116 2.0 1 Series M Sport
"Very helpful with my 1st finance care sale. Kept in touch and updated through. Many thanks!"
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Nissan Quas Moni
"First class service the moment I seen car. 10/10"
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
No
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Vauxhall Astra 1.7 Black SE
"Great service and very helpful. Would use again second purchase. "
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Ford Fiesta Zetec 1.25.
"Great service, really friendly and professional company. Went out of their way and make sure we were happy with everything. Would highly recommend. Very impressed. "
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Citroen DS3 sport.
"Excellent service. Communication was good and very helpful."
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Vauxhall Astra Estate.
"Very satisfied with the excellent service. Very pleasant and helpful staff."
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
Yes
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Vauxhall astra.
"Helpful and friendly staff kept me well informed all through did some useful tips on car service. Good test drive I will be using them Again. "
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
Presale Checklist
Yes
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
Facilities
Yes
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
Warranty Explanation
Yes
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
Payment
Yes
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
Regn Certificate V5C
Yes
At handover, did the firm give you the vehicle registration certificate (V5C)?
MOT Certificate
Yes
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
Checklist Documents
Yes
At handover, did the firm give you the pre-inspection checklist?
Warranty Documents
Yes
At handover, did the firm give you a written guarantee or warranty?
Invoice
No
At handover, did the firm give you an itemised VAT invoice?
Explanation
Yes
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
Customer Review
Renault levec
"Robert Black and sons have a good reputation in the fife area. We would recommend them for there honesty and trustworthy. Just what the doctored ordered."
