Wootton Motor Company Limited - Sales

Unit 33 East Coast Business Park, Clenchwarton Road
King's Lynn
Norfolk
PE34 3LW

Garage Services

Listed under:  Car Sales, Car Sales - Used
100% recommended   Rating Wootton Motor Company Limited - Sales 9.8/100
66 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 66 reviews since 2021
 
 
 
Condition 9.7/10 Condition Rating 9.7
The vehicle was in good condition, consistent with its age and mileage
 
Professional 9.8/10 Professional Rating 9.8
The staff are professional and knowledgeable
 
Service 9.9/10 Service Rating 9.9
The staff are friendly, helpful and courteous
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" Andy is a top top man and a great professional to work with. Very responsive over email and helped me organise finance while I was super busy at work. Great selection of fairly priced motors with no h...."   more
 
" Andy and his team were fantastic, very helpful and extremely knowledgeable. Highly recommended, can't praise them enough!"   more
 
" Great experience from start to finish, professional and helpful throughout"   more
 
" A brilliant purchase. Had no problems. The staff were honest and helpful. And made sure the car was fine when I drove it away."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
History: 95%
Before ordering the vehicle, did the firm show you written information from previous owners including service records and any signed statement about the vehicle\'s mileage?
 
Presale Checklist: 98%
Before ordering the vehicle, did the firm show you a checklist of inspections made by the garage to ensure the vehicle is in a roadworthy condition?
 
Facilities: 98%
Before ordering the vehicle, did the firm offer reasonable facilities for the vehicle to be examined, either by you or by someone else for you?
 
Warranty Explanation: 100%
Before ordering the vehicle, did the firm give you written details of any warranty, including a clear explanation of what is, and what is not, covered?
 
Payment: 100%
Before ordering the vehicle, did the firm give you clear information about the price of the vehicle, about any linked items such as extended warranties, and how to pay. (e.g. cash, cheque, credit card or credit agreement)?
 
Regn Certificate V5C: 93%
At handover, did the firm give you the vehicle registration certificate (V5C)?
 
MOT Certificate: 100%
At handover, did the firm give you a current MOT certificate, if the vehicle is 3 years old?
 
Checklist Documents: 100%
At handover, did the firm give you the pre-inspection checklist?
 
Warranty Documents: 100%
At handover, did the firm give you a written guarantee or warranty?
 
Invoice: 96%
At handover, did the firm give you an itemised VAT invoice?
 
Explanation: 98%
At handover, did the firm give you an explanation of the vehicle, with reference to the handbook where available?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

Andy 24
best 4
bought 4
brilliant 6
business 6
buy 4
buying 4
car 35
cars 6
collection 4
condition 4
couldn’t 4
customer 7
definitely 8
drive 8
easy 5
excellent 12
experience 9
extremely 6
fantastic 7
finish 8
friendly 20
future 7
garage 5
good 11
Great 19
happy 10
helpful 18
Highly 7
honest 5
J 4
just 4
knowledgeable 6
looked 4
looking 4
Mark 6
motors 11
people 7
process 7
professional 12
purchase 8
recommend 21
sales 7
service 32
test 7
Thank 7
Thanks 6
vehicle 15
vehicles 7
Wootton 12
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 18 Nov 2022
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ford Focus Zetec S

"Andy is a top top man and a great professional to work with. Very responsive over email and helped me organise finance while I was super busy at work. Great selection of fairly priced motors with no hidden surprises. Andy made the whole process extremely painless and would recommend WMC to all friends and family."
 
 
Team:
Andy and everybody in the garage.
 
 
 

Review 14 Nov 2022
Recommended by customer in HP21
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Nissan X-Trail, 2009, 97k Miles

"Andy and his team were fantastic, very helpful and extremely knowledgeable. Highly recommended, can't praise them enough!"
 
 
Team:
Andy
 
 
 

Review 10 Nov 2022
Recommended by customer in Ng31
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Audi A1

"Great experience from start to finish, professional and helpful throughout"
 
 
 
 

Review 7 Nov 2022
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Mini Cooper D, 12 plate. About 78000 miles. Brilliant condition, well taken care of and a lovely drive.

"A brilliant purchase. Had no problems. The staff were honest and helpful. And made sure the car was fine when I drove it away."
 
 
Team:
Sean and Andy
 
 
 

Review 19 Oct 2022
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ds3 7 years old and 49000 miles

"Great people and service. 3rd car from them and always been happy. Great follow up care too"
 
 
Team:
Andy
 
 
 

Review 15 Oct 2022
Recommended by customer in Ct31
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Citroen C3 Selection ,13 plate -mileage 33,729- price paid £5850.00

"Absolutely spot on, the best service I could have found from this car sales company. Andy who I spoke and dealt with about the purchase of the car couldn’t do enough for me, he went that extra mile and even delivered the vehicle all the way down to Kent.
Had all the answers to my questions, and believe me I had a few…
Very helpful, nothing was too much bother and I know that I can just pick up the phone if there were any problems.

Ps To top it all the car I chose was an excellent choice I feel..
Thank You so much.."
 
 
Team:
Andy, and the delivery driver.
 
 
 

Review 12 Oct 2022
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Kia Sportage 1.7 CRDI 3NAV in black 108,873 miles on 2013 plate Full spec, with leather interior, sat nav, cruise control. Heated seats all round, twin sky lights and sliding sun roof. Like I said full spec.

"This our third vehicle bought from wootton motors..that says a lot about them..we were spoilt for choice but this time we got a 2013 Kia Sportage 1.7 lovely vehicle, in black, great condition throughout and drives well. Their service is excellent and when ever I've had an issue with one of my cars they have helped to sort the issue and not at an exorbitant price.
Thank you Andy and Mark and the boys in workshop keep up the great job you do"
 
 
Team:
Andy and Mark
 
 
 

Review 10 Oct 2022
Recommended by customer in Nr15
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Nissan qashqui 2015 72000 miles

"Very happy with the dealership, from the 1st enquiry of the vehicle, then i spoke to some friends and wootton motor company, also came recommended by them, the car was lovely in the photos and the video, then we went to collect the car and was valeted again very professional company, Andy the gentleman I dealt with who is the owner, was great explaining everything I asked, met the Machanic as he was filling in the check sheet, he gave me a run down of work the carried out, with bits they believed that needed doing, so overall very happy, and will definitely return for another vehicle from them, as from all vehicles they have for sale seem to be well looked after so well selected."
 
 
Team:
Andy, & Ian the Machanic I believe
 
 
 

Review 10 Oct 2022
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Nissan Juke 1.5 2015 94,000

"Went to see the car
Took for test drive
Andy was able to answer questions regarding the car
Very helpful with sorting the finances
Had time to spend with me and not leaving me to it
Friendly staff
Extremely helpful explaining workings of the car which button does what

"
 
 
Team:
Andy
 
 
 

Review 28 Sep 2022
Recommended by customer in PE34
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mercedes E200 2011 ED125 Sport 1.8 CGI

"All members of staff extremely helpful.
Explained the workings and assisted with changing plates.
Always called me when they said they would do so, keeping me fully informed.
Professional, friendly and will definitely recommend them."
 
 
Team:
Andy Leedell & Mark Bradley
 
 
 

Review 28 Sep 2022
Recommended by customer in PE33
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 1 series 1.6 Ed 63 plate

"Thank you to all at WMC for a great service from start to finish. I will come back to you with my car for future services as has been a pleasure dealing with you"
 
 
Team:
James and Andy
 
 
 

Review 9 Sep 2022
Recommended by customer in PE38
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Tiguan

"The experience we had when buying now car was amazing not pushy it was a delight to use friendly and nice people I would recommend this garage to anybody"
 
 
Team:
Andy and all
 
 
 

Review 31 Aug 2022
Recommended by customer in PE30
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Astra j gtc vxr 8 years old 41000 miles

"Very friendly and helpful, all needs met/ explained. Very professional service. Would definitely recommend to everyone. 10/10"
 
 
Team:
Andy
 
 
 

Review 18 Aug 2022
Recommended by customer in NR21
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
VW Passat 2008, 138,500

"Very happy with the service at Wootton Motor Company, very honest, helpful and friendly!"
 
 
Team:
Andy
 
 
 

Review 11 Aug 2022
Recommended by customer in PE31
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Nissan Qashqai 2015 45,000

"The team was very helpful with trading in our old car against the new car and helped us all the way with different options of vehicles.
Very friendly & helpful team!
We will definitely the using again!!
Thanks Andy & Ian"
 
 
Team:
Andy & Ian
 
 
 

Review 9 Aug 2022
Recommended by customer in NG34
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
White Audi A1 S line

"Thank you for the fantastic service, lovely people. Love my car!"
 
 
Team:
Not sure!?
 
 
 

Review 22 Jul 2022
Recommended by customer in NR31
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
BMW 1 series 2014 plate with 42000 miles, great condition

"I found the whole experience really good buying from this garage. The car was exactly as described the staff were really polite and helpful and really knowledgeable. The perform an MOT and Service for you before you get the car and take the time to show you all the functions before you drive it away. I would definitely recommend this business to others. really impressed."
 
 
Team:
Andy
 
 
 

Review 21 Jul 2022
Recommended by customer in Pe13
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Audi A3 black edition 2012 69,000 miles FY12 LJU

"Not a single bad word comes to mind with this company, very informative, friendly, with most places you feel like you’re just talking to a sales rep that tells you what you want to hear but I personally felt like I was speaking to a genuine person that wouldn’t sell anyone a bad/faulty car. I also noticed Andy has a good memory with customers, might sound weird and know but little things like this just makes you feel more valued as a customer.
10/10"
 
 
Team:
Andy
 
 
 

Review 18 Jul 2022
Recommended by customer in De73
 
 
Satisfaction Ratings
 
Condition 10/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Hi, I purchased a 2014 Porsche Cayenne, stunning car , it was everything there advert said it was , very pleased with the service.

"I would recommend this garage to anyone, genuine people ."
 
 
Team:
Andy
 
 
 

Review 16 Jul 2022
Recommended by customer in PL7
 
 
Satisfaction Ratings
 
Condition 9/10
The vehicle was in good condition, consistent with its age and mileage
Professional 10/10
The staff are professional and knowledgeable
Service 10/10
The staff are friendly, helpful and courteous
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
MG6 2014 38,000

"Good service, Andy has been a brilliant point of contact and always been on hand if I've needed him. Would definitely recommend they guys at Wooten on their customer service alone."
 
 
Team:
Andy
 
 
 
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