D Cant Engineering Services

Unit 27 Randolph Place, Randolph Industrial Estate
Kirkcaldy
Fife
KY1 2YX

Garage Services

Listed under:  Garage Services / Car Servicing, MOT Testing
100% recommended   Rating D Cant Engineering Services 9.8/100
91 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 91 reviews since 2010
 
 
 
Servicing 9.7/10 Servicing Rating 9.7
The vehicle runs reliably between services, given its age and mileage
 
Repairs 9.8/10 Repairs Rating 9.8
The garage identifies faults and corrects them successfully
 
Advice 9.9/10 Advice Rating 9.9
The staff are friendly and give clear and helpful information
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" Very friendly staff and reliable."   more
 
" John and Carolann from D.Cant Engineering services. Really explained what was happening to my motor. Kept to the time given to me which was so important. While John was working on my motor his wife Ca...."   more
 
" Have used this firm for 30 years quality of work - always 1st class. Staff very efficient, knowledge friendly and helpful."   more
 
" I've used this garage for 7 years and have always found them fair, personable, helpful and that work has been of a very good standard. I recommend them highly."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Quote: 93%
Before starting work, did the garage explain the separate charges for labour, materials and VAT?
 
Timing: 98%
Before starting work, did the garage explain when the vehicle will be ready for collection?
 
Payment: 96%
Before starting work, did the garage explain how to pay (e.g. cash, cheque, etc.)?
 
Reliable: 100%
During the work, did the garage keep its promises about costs, timing etc?
 
Invoice: 100%
On completion, did the garage give you an invoice showing the vehicle mileage, cost of parts, labour & VAT?
 
Guarantee: 93%
On completion, did the garage give you a guarantee for a specified mileage or time (where applicable)?
 
Next service: 96%
On completion, did the garage give you information about when the next service is due, or other work needed?
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

100% 3
1st 2
apart 2
Car 3
cars 2
class 7
competent 2
completely 3
customer 2
D 2
efficient 6
Excellent 11
experience 2
explained 2
fair 3
family 4
friendly 8
friends 3
garage 12
good 10
Great 6
happy 5
helpful 8
highly 3
honest 3
John 2
motor 2
notice 2
number 2
people 2
pricing 2
problems 3
quality 2
ready 2
Really 2
reasonable 3
recommend 6
recommended 2
reliable 7
road 2
satisfactory 2
satisfied 4
service 28
serviced 2
services 2
small 2
standard 3
Thoroughly 2
trustworthy 4
usual 6
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
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Review 8 Oct 2020
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Regular service

MOT test
 

"Very friendly staff and reliable."
 
 
 
 
 
 

Review 16 Oct 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Had work done on my landrover door as needed new motor as window kept falling down.
 

"John and Carolann from D.Cant Engineering services. Really explained what was happening to my motor. Kept to the time given to me which was so important. While John was working on my motor his wife Carolann made me welcome and made coffee even though she was really busy. Also and most important to me, kept within the price they had quoted. I would definitely go back and recommend the garage to friends. A garage and people like them are hard to find these days."
 
 
 
 
Team:
Caroann John Clark
 
 
 

Review 14 Jul 2017
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot/check.
 

"Have used this firm for 30 years quality of work - always 1st class. Staff very efficient, knowledge friendly and helpful."
 
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 29 Jun 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
John Carolann
 
 
 

Review 23 Jun 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot, new tyre and new bulb.
 

"I've used this garage for 7 years and have always found them fair, personable, helpful and that work has been of a very good standard.
I recommend them highly."
 
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 21 Jun 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 8/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot and repairs to hand brake and loose exhaust.
 

"Very fair family garage. Last repair £50 cheaper than estimate know them for years and trust them."
 
 
 
 
Team:
Carolann John Clark
 
 
 

Review 16 Jun 2017
Recommended by customer in KY3
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot service.
 

"Very good service. Has been my garage for many years."
 
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 9 Jun 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
50,000 service.
 

"Job done satisfactory. "
 
 
 
 
Team:
Jogn Clark Carolann Clark
 
 
 

Review 9 Jun 2017
Recommended by customer in KY7
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 9/10
The staff are friendly and give clear and helpful information
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 8 Jun 2017
Recommended by customer
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Advice 10/10
The staff are friendly and give clear and helpful information
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Service.
 

"Service thoroughly explained. A Few minor details discussed."
 
 
 
 
Team:
John Carolann
 
 
 

Review 2 Jun 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 9/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Annual service and M O T.
 

"Excellent garage. "
 
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 1 Jun 2017
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
M O T test.
 

"1st class service."
 
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 1 Jun 2017
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
M.O.T and routine service.
 

"First class service, as usual."
 
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 1 Jun 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Great company.
Honest and so reliable.
10 out of 10."
 
 
 
 
Team:
John Clark Carolann Clark
 
 
 

Review 24 May 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full service plus rear brake pads fitted.
 

"Always happy with the service I receive."
 
 
 
 
Team:
John Carolann
 
 
 

Review 24 May 2017
Recommended by customer in KY2
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mot and service.
 

"Excellent service."
 
 
 
 
Team:
John Carolann
 
 
 

Review 22 May 2017
Recommended by customer in KY15
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit new timing belt and tensioner
 
 
 
Team:
John Carolann
 
 
 

Review 22 May 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repairs To exhaust middle and rear sections.
 

"This is a small company but always give you excellent service and price."
 
 
 
 
Team:
John Carolann
 
 
 

Review 22 May 2017
Recommended by customer in KY11
 
 
Satisfaction Ratings
 
Servicing 9/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Coil Spring offsite Replacement.
 
 
 
Team:
John Carolann
 
 
 

Review 19 May 2017
Recommended by customer in KY1
 
 
Satisfaction Ratings
 
Servicing 10/10
The vehicle runs reliably between services, given its age and mileage
Repairs 10/10
The garage identifies faults and corrects them successfully
Advice 10/10
The staff are friendly and give clear and helpful information
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My car went in for a service and they carried out this work and advised of what needs done.
 

"I always find the service first class and the staff are friendly and helpful."
 
 
 
 
Team:
John Carolann
 
 
 
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