West Coast Window Systems

Unit 4C, Silverlaw Industrial Estate
Annan
Dumfries & Galloway
DG12 5EG

Glaziers

Listed under:  Carpenters & Joiners / Carpentry & Joinery, Doors, Double Glazing, Fascias, Bargeboards & Soffits, Gutters / Guttering, Window and Door repairs, Windows / Window Fitters
100% recommended   Rating West Coast Window Systems 9.8/100
18 reviews since 2020
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 18 reviews since 2020
 
 
 
Quality 9.8/10 Quality Rating 9.8
The quality of the work was as expected and agreed
 
Tidy 9.8/10 Tidy Rating 9.8
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" James was always clear about the work, and always kept to the arrangements made for doing the work. The bills were always as agreed, in accordance with the quotations. The workers were friendly and ...."   more
 
" The pre-visit was conducted efficiently and punctually with a subsequent estimate of cost provided. A date was agreed for fitting and all went very smoothly. We were impressed with the finished articl...."   more
 
" This is a very trusted firm. We've been using West Coast windows for quite a few years now and have never had cause to complain. James is one of the few tradesman who gives you a time for the work an...."   more
 
" West Coast Windows quote was very competitive and it was easy to discuss various options with James. We went with 8 mm glass on the windows at the front of the cottage to cut down traffic noise and...."   more
 
 
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Customer Reviews
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Review 7 Apr 2025
Recommended by customer in DG6
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of 4 external doors, 3 windows and 9 window units

"James was always clear about the work, and always kept to the arrangements made for doing the work. The bills were always as agreed, in accordance with the quotations. The workers were friendly and no trouble to have around the house."
 
 
Team:
James and James
 
 
 

Review 18 Mar 2025
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of two new double-glazed windows to replace original windows in Victorian villa.

"The pre-visit was conducted efficiently and punctually with a subsequent estimate of cost provided. A date was agreed for fitting and all went very smoothly. We were impressed with the finished article, with the quality of the workmanship and with cleaning-up operation. The installation team were friendly, considerate and cooperative."
 
 
Team:
James Watret + colleague
 
 
 

Review 18 Mar 2025
Recommended by customer in dg12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To remove 2 old windows and replace with 2 tilt and turn windows which are in keeping with the rest of the windows in the house. They came and measured up after my initial phone call, then let me know when the windows were available to install. Gave a day and a time and kept to it. Installed them then tidied up really well after them.

"This is a very trusted firm. We've been using West Coast windows for quite a few years now and have never had cause to complain. James is one of the few tradesman who gives you a time for the work and turns up exactly as he says. The two men work very efficiently and very hard to get the job done, and we personally won't use any other window fitters. They are extremely clean and tidy, and from the word go, dust sheets are put down to protect flooring and they tidy up amazingly. I wouldn't have believed that 2 old windows (one a 120 years old) could be taken out with all the old surrounding wood gouged out and expertly replaced with lovely new West Coast windows in roughly 4 hours. They are also very helpful guys and having used them for years for 1, 2 or 3 windows at a time, we personally wouldn't use any other firm. Our house has the equivalent of 20 windows and apart from the 1st 2 replaced by someone else, James and Pim have replaced 18 over the years.
Having been ripped off badly by so called tradesmen fairly recently, which actually destroyed our trust in people, it is very refreshing to get a small firm in, that is not only trustworthy but helpful and friendly with it. I would recommend them 100%"
 
 
Team:
James Watret and Pim Hughes
 
 
 

Review 17 Mar 2025
Recommended by customer in KY10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We received quotes from three firms local to the Thornhill area as we were keen to get replacement windows mainly to cut down on traffic noise in our small holiday cottage.

"West Coast Windows quote was very competitive and it was easy to discuss various options with James.

We went with 8 mm glass on the windows at the front of the cottage to cut down traffic noise and normal 6 mm glass for the windows at the back of the cottage.

I had no idea of the likely cost of the work and felt the quote was very reasonable - and if I’d known of the likely cost we could have had the work done a couple of years earlier.

We received the quote in the middle of September and the work was completed in November. We are delighted with the windows and there is a very noticeable reduction In traffic noise.

I am happy to recommend West Coast Windows - friendly guys who did a good job and cleaned up as they went along."
 
 
Team:
James Watret and another James known as Peem
 
 
 

Review 17 Mar 2025
Recommended by customer in CV11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replaced all windows and doors with UPVC double glazing

"James was fantastic to work with. He worked on my elderly mother’s house but liaised with me in order to ensure that there was minimal disruption to my mum. The workmen worked extremely efficiently and kept mum up to date with their progress. I can’t praise James enough for his professional work and ability to provide a quality product for a very competitive price."
 
 
Team:
James
 
 
 

Review 21 May 2024
Recommended by customer in DG7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
3 replacement uPVC windows and 1 replacement uPVC door.

"The dynamic duo turned up very promptly. Both worked very hard and efficiently. They were easy to talk to, very professional with the right mix of banter. Their work was of high standard with a stunning finish. Would highly recommend their work. They also fitted a uPVC door to my mother's house and again, the work was of exceptional standard. The team are returning next week for cladding work they have quoted on."
 
 
Team:
James Watret
 
 
 

Review 16 May 2024
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
9 windows and 2 doors

"James and his team where fantastic from start to finish explained everything well done a great job made very little mess and clean up well after they had finished would highly recommend James."
 
 
Team:
James and Pim
 
 
 

Review 25 Aug 2023
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace 6 windows and 2 external doors and accompanying side panels and timber frames with 6 double glazed pvc windows and 2 pvc doors and side panels.

"Utterly delighted with the work carried out by the boys at West Coast Window Systems. They were very quick at responding to my request to get a quote for replacing 6 windows and 2 external doors. The price quoted was extremely reasonable and the communication from James from start to finish was excellent. They were able to carry out the work in a tidy, professional and friendly manner over the course of 3 days. Absolutely delighted at the quality of work. My home now looks so much fresher. Thank you again. Will be happy to recommend to anyone."
 
 
Team:
James
 
 
 

Review 13 Sep 2022
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To supply and fit 10 windows and front door
 

"Found James to be a very pleasant and professional worker. Very tidy and excellent job done.
Would highly recommend him."
 
 
 
 
Team:
James
 
 
 

Review 23 May 2022
Recommended by customer in DG3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted 6 windows
1 Front door.
 

"Good tidy workers pleasant at all times. Very well done overall."
 
 
 
 
Team:
James George Peem
 
 
 

Review 3 May 2022
Recommended by customer in DG16
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitting two windows and outside door
 

"Workmen were very pleasant and quick and efficient.
Didn't leave any mess and tidied up after themselves."
 
 
 
 
 
 

Review 29 Sep 2020
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing doors and windows
 

"This company is trustworthy, hardworking and a pleasure to deal with. Would highly recommend for anyone requiring replacement doors and window. Work is to a very high standard."
 
 
 
 
Team:
James
 
 
 

Review 25 Sep 2020
Recommended by customer in DG16
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Double glazed windows fitted downstairs.
 

"Clean and tidy work no debris left and cheerful and friendly.

Would use again and recommend to others."
 
 
 
 
Team:
James
 
 
 

Review 7 Sep 2020
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit toughened

Velux glass replacement.
 

"Delighted with the work carried out.

Very professional men will defo use again if required."
 
 
 
 
Team:
James
 
 
 

Review 7 Sep 2020
Recommended by customer in DG5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing 8 variously sized windows in conservatory.
 

"No complaints at all.

Efficient, pleasant, affordable service."
 
 
 
 
Team:
James
 
 
 

Review 3 Sep 2020
Recommended by customer in DG12
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit soffits and fascia new gutters and drain pipes
 

"Work completed over 8 days and quality materials used."
 
 
 
 
 
 

Review 13 Jul 2020
Recommended by customer in DG1
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of 11 d/a units into existing hard wood framer windows.
 

"Excellent, efficient and friendly service by this company.

Good to have a local firm that can give such a great service

Highway recommend them."
 
 
 
 
 
 

Review 16 Apr 2020
Recommended by customer in DG2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fixing my patio door.
 

"This was a new door I had fitted November and had lots of bother with it. I was given this firms numbers and when I called them, They came right away and found the problem at once. I was so pleased I had him recommended to me. The man was so pleasant and very professional. It is this sort by business who deserve to get the work excellent."
 
 
 
 
 
 
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