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Quality
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10/10
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The quality of the products or services was as expected and agreed
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain their products, services and charges (incl VAT, where applicable)?
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Timing
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No
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Before starting work, did the firm explain when the products or services would be provided.?
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Payment
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No
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Before starting work, did the firm explain how and when to pay?
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Reliable
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Yes
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During the work, did the firm keep its promises about costs, timing etc. and agree any changes?
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Invoice
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Yes
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On completion, did the firm give you an invoice showing the breakdown of charges (and VAT, where applicable)?
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Guarantee
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Yes
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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Had my cavity wall survey done
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Team:
Grant lowe
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