Satisfaction Ratings |
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Quality
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10/10
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The quality of the work was as expected and agreed
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Service
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10/10
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The team was friendly, helpful, considerate and professional
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Value
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10/10
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The price represents value for money
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Show All
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Charges
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Yes
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Payment
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Yes
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Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?
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Reliable
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Yes
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Customer Review
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Nick provided a detailed assessment of my current house and the many ways that it loses heat and what the benefits of various improvements to the insulation would be. The final document includes a plan for how to make the best of my budget in improving the carbon footprint of my house.
This information was used to instruct an architect to produce a Whole House Plan that is about to go to the planning department. Nick was involved in all these negotiations.
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Team: Nick Owens
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