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Quality
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5/10
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The quality of the work was as expected and agreed
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Tidy
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9/10
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There was little disruption and the site was left clear and tidy
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Service
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9/10
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The team was friendly, helpful, considerate and professional
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Value
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1/10
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The price represents value for money
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Show All
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Charges
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No
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Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?
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Timing
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Yes
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Before starting work, did the firm explain when the work was expected to start and finish?
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Reliable
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No
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During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?
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Invoice
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No
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On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?
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Guarantee
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No
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On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?
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Customer Review
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Cavity Wall Insulation - Free of charge. We don''t know exactly what product they used, what results to expect or any warranty from them as they have refused to provide a receipt or any form of documentation despite repeated requests.
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Team:
Ben
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