Robert Dean

38 Keele Road
Newcastle
Staffordshire
ST5 2JY

Green Energy

Listed under:  Retrofit Assessor
100% recommended   Rating Robert Dean 10/100
1 reviews since 2023
 
Satisfaction Ratings
 
Overall Rating
10 /10 Overall Rating 10.0/10
Based on 1 reviews since 2023
 
 
 
Quality 10/10 Quality Rating 10.0
The quality of the work was as expected and agreed

 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy

 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional

 
Value 10/10 Value Rating 10.0
The price represents value for money

 
 
 
Recent Reviews 
 
" Mr Dean arrived shortly before the agreed time and was very smartly dressed and very polite. As I work in a similar industry, I didn't need Mr Dean to explain the process to me, but I am confident th...."   more
 
 
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Review 6 Sep 2023
Recommended by customer in ST5
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A full whole house for an E.P.C. certificate survey including external and internal measurements of the full house and the attached garage ''extension'' including window type and date of fitment as well as a review of the existing fairly new boiler and heating system. The loft area, which is mainly boarded was also inspected thoroughly, with all the existing cavity wall and loft-roll insulation examined and recorded. All the existing low energy lights and ''smart'' meter information were also taken as well as numerous high-quality phots of all the above as well as the main aspects of the outside of the property as it sits in a very sunny position and benefits from very large lounge windows at the front. Other details of the house were recorded in meticulous detail.

"Mr Dean arrived shortly before the agreed time and was very smartly dressed and very polite. As I work in a similar industry, I didn't need Mr Dean to explain the process to me, but I am confident that with his engaging attitude and pleasant demeanour and obvious professional knowledge, it would have been more than required for any home owner. Mr Dean had a very focused and detailed, but engaging manner and conveyed the survey information and findings at a perfect level for me as a potential homebuyer and current homeowner, which was really appreciated, despite my existing knowledge of the process. Mr Dean was extremely professional at all times and made several comments regarding the general upkeep of the house, which again were very much appreciated, without being intrusive. Mr Dean took the time to sit down with me after and go through the interim findings of the EPC report before leaving and he went in to great detail as to how the property could be further improved with other energy measures and how they could potentially increase the EPC 'score' on a single as well as a combined basis which was really interesting from a potential buyers point of view. Mr Dean is a consummate professional and was also exceedingly polite at all times and courteous. I would honestly recommend Mr Dean and the services that Optheia Ltd., provide for any Energy Certificate or related services without hesitation. Thank you Robert."
 
 
Team:
Mr Robert Dean (Proprietor of Optheia Restrofit Solutions).
 
 
 

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