N B R Scooter Brokers Ltd

Where reputations count.

44 Victoria Road
Diss
Norfolk
IP22 4HZ

Mobility Products

www.nbrscooterbrokers.co.uk

Email This Business

Tel 01379 651600
Mobile 07703 325306

Listed under: Mobility / Disability Products - Sales

100% recommended Rating 9.8/100
201 reviews since 2009

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 201 reviews since 2009

Quality	9.8/10
The quality of the work was as expected and agreed

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.7/10
The price represents value for money

Recent Reviews

" Very good service right from the first phone call. Everyone was so polite and friendly. Would not hesitate to recommend them. " more

" Nigel was very helpful came twice with different scooters and rode up to allotment to make sure I would be OK. " more

" The purpose was to provide new scooter and a trade in was included. I consider that a fair deal was struck. " more

" Very helpful. Telephoned around 11 am. Responded my call within 10 mins. Explained the type of the scooter required. Told the prices of 3. By 2.15 pm same day Nigel had brought 3 scooters to my home a...." more

About Us
Information provided by the business
Legal Name: N B R Scooter Brokers Ltd. Limited Company.

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Review 1 Aug 2016 Recommended by customer in NR1 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacing power supply unit to two reclining chairs.

"Very good service right from the first phone call. Everyone was so polite and friendly. Would not hesitate to recommend them. "

REPORT THIS REVIEW

Review 4 Jul 2016 Recommended by customer in IP24 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Mobility scooter.

"Nigel was very helpful came twice with different scooters and rode up to allotment to make sure I would be OK. "

Team:
Nigel

REPORT THIS REVIEW

Review 10 Jun 2016 Recommended by customer in NR3 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply new scooter.

"The purpose was to provide new scooter and a trade in was included.
I consider that a fair deal was struck. "

REPORT THIS REVIEW

Review 16 May 2016 Recommended by customer in NR18 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Service	9/10
The team was friendly, helpful, considerate and professional

Show All

Customer Review

Purchase of mobility scooter.

"Very helpful. Telephoned around 11 am. Responded my call within 10 mins. Explained the type of the scooter required. Told the prices of 3. By 2.15 pm same day Nigel had brought 3 scooters to my home and explained everything about the one. I was most interested in demonstrated how to work it. I had a trial run as did my husband. Very interested person."

Team:
Nigel

REPORT THIS REVIEW

Review 14 Mar 2016 Recommended by customer in NR18 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Team:
Nigel

REPORT THIS REVIEW

Review 22 Feb 2016 Recommended by customer in NR18 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

I bought a new Roma medical city walker from them.

"Excellent service, good value for money and they set it up for me. Also they had one in stock so I didn�t have to wait for it to be ordered and delivered."

Team:
Nigel

REPORT THIS REVIEW

Review 11 Feb 2016 Recommended by customer in NR18 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Supply of wheel chair and walker.

"Service, polite friendly, no real pressure."

Team:
Nigel

REPORT THIS REVIEW

Review 21 Jan 2016 Recommended by customer in NR17 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Advice on mobility scooter.

"Mr Rosenfeld was very professionable, helpful and pleasant person, delivery time was exactly met as arranged previously."

Team:
Nigel

REPORT THIS REVIEW

Review 21 Jan 2016 Recommended by customer in NR16 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

1 x quest scooter. 1 x chair lift.

"Excellent all round."

REPORT THIS REVIEW

Review 20 Dec 2015 Recommended by customer in NR14 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of brig-ayd 80 kg hoist.

"I have little comment to make, except you cannot improve on the best. Thank you. Sylvia Wildey."

Team:
Nigel B Rosenfeld

REPORT THIS REVIEW

Review 18 Dec 2015 Recommended by customer in NR18 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Very good and friendly only had my scooter four days.

Team:
Nigel

REPORT THIS REVIEW

Review 14 Dec 2015 Recommended by customer in NR34 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To order and supply Theraplay trike for child with additional needs.

"From start to finish was kept informed on order very helpful and advised best type of bike to needs required. Very helpful and professional."

Team:
Nigel Rosenfield

REPORT THIS REVIEW

Review 14 Dec 2015 Recommended by customer in NR3 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

They put right the thing that was.

"My husband and myself are very pleased with what has been done."

REPORT THIS REVIEW

Review 27 Nov 2015 Recommended by customer in NR17 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Broken plug on charging side of the machine.

"They were prompt in seeing to my needs. The mechanic was very helpful, and was able to solve the problem quickly."

REPORT THIS REVIEW

Review 21 Nov 2015 Recommended by customer in IP25 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Inspect and fault find on pride go go. Travelers plus mobility scooter.

"NBR scooter have always been unceasingly efficient and professional. They are open and honest about their work and their charges and unfailingly deliver with a smile and a giggle. Couldn�t ask for more! Thank you."

Team:
Nigel James

REPORT THIS REVIEW

Review 3 Nov 2015 Recommended by customer in NR6 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Buying a used Pw1800 -Komfi rider w/3months parts/labour.

"Excellent service and very friendly. Don�t worry if you can�t get to them. They will come to you.
"

REPORT THIS REVIEW

Review 22 Oct 2015 Recommended by customer in NR15 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Throttle pot.

"Very pleasant and polite workers. Thank you. "

REPORT THIS REVIEW

Review 7 Oct 2015 Recommended by customer in NR18 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Supply and fit simplanex canopy.

REPORT THIS REVIEW

Review 7 Oct 2015 Recommended by customer in NR14 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Customer Review

"Bought a new scooter and allowed part exchange which for two old! Scooter was quite reasonable. Had our first day out today by the seaside at St. Yarmouth where we took the scooter and my wife was well pleased!"

REPORT THIS REVIEW

Review 30 Sep 2015 Recommended by customer in WR15 business N B R Scooter Brokers Ltd https://www.referenceline.com/mobility_products-in-diss-nbrscooterbrokersltd-24853

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Bought goods

"Very kind and caring"

Team:
Nigel Rosenfeld

REPORT THIS REVIEW

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