Tank Replacement Services Ltd

Where reputations count.

Church Farm, Station Road, Wendling
Dereham
Norfolk
NR19 2NE

Oil Fired Plumbing & Heating

www.tankreplacementservices.co.uk

Email This Business

Tel 01362 687144

Listed under: Oil Fired Boiler Service Repair & Installation, Oil Fired Condensing Boiler, Oil Tank Installers / Installation

99% recommended Rating 9.6/100
1940 reviews since 2010

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 1940 reviews since 2010

Quality	9.7/10
The quality of the work was as expected and agreed

Tidy	9.7/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.3/10
The price represents value for money

Recent Reviews

" A very satisfied customer. " more

" Did a good job although it was raining. " more

" Great blokes that carried out an excellent job. " more

" Great would use this firm again. " more

About Us
Information provided by the business
Legal Name: Tank Replacement Services Ltd. Limited Company.

Review 26 Jan 2023 Recommended by customer in NR20 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

"A very satisfied customer. "

Team:
Chris Lee

REPORT THIS REVIEW

Review 11 Jan 2023 Recommended by customer in PE34 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and install replacement oil tank and watchman sonic onto a new base.

"Did a good job although it was raining. "

Team:
Scott Chris

REPORT THIS REVIEW

Review 11 Jan 2023 Recommended by customer in WR19 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Change oil tank, bleed boiler.

"Great blokes that carried out an excellent job. "

Team:
Chris Scott

REPORT THIS REVIEW

Review 9 Jan 2023 Recommended by customer in NR25 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of a new oil tank.

Team:
Mark Scott

REPORT THIS REVIEW

Review 5 Jan 2023 Recommended by customer in NR18 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New heating oil tank installed

"Great would use this firm again. "

Team:
Mark Scott

REPORT THIS REVIEW

Review 26 Dec 2022 Recommended by customer in IP25 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of oil tank for 28 Kerosene

Team:
Lee Chris

REPORT THIS REVIEW

Review 26 Dec 2022 Recommended by customer in NR21 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement 1800lt oil tank

"Great job
Good workmen "

Team:
Chris Brad

REPORT THIS REVIEW

Review 22 Dec 2022 Recommended by customer in NR12 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Oil tank replacement.

"Very happy with service and would recommend. I would have appreciated a confirmation of payment being received over the Bac's system. An E-mail would have been sufficient as a receipt. "

Team:
Chris Brad

REPORT THIS REVIEW

Review 21 Dec 2022 Recommended by customer in NR25 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New oil tank.

"Very helpful and a good tidy job. "

Team:
Mark Scott

REPORT THIS REVIEW

Review 21 Dec 2022 Recommended by customer in NR29 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace oil central heating tank.

Team:
Mark Scott

REPORT THIS REVIEW

Review 20 Dec 2022 Recommended by customer in PE31 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Very quick, efficient and competent at fitting a new oil storage tank.

"Excellent. "

REPORT THIS REVIEW

Review 14 Dec 2022 Recommended by customer in PE32 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Remove old tank and take away. Replace with new tank and transfer oil from old tank to new.

"Excellent service from start to finish. Very happy with the work done and great, friendly team from office staff, David who came out to site visit and Lee and Chris who came and did the move. Very pleased would highly recommend!"

Team:
Lee Chris

REPORT THIS REVIEW

Review 13 Dec 2022 Recommended by customer in NR21 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Suppling and installing new steel oil tank. Included laying base for tank and fitting oil line to boiler area. Supplying heating oil too.

"Very impressive from start to finish. Visit from sales manager to look at proposed site. Excellent information and easy to understand. Work carried out promptly and efficiently by Mark and Brad who were very polite, friendly and helpful. "

Team:
Mark Brad

REPORT THIS REVIEW

Review 9 Dec 2022 Recommended by customer in NR32 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Fitting new oil tanks removing old one.

"Could not be faulted. "

Team:
Lee Mark

REPORT THIS REVIEW

Review 9 Dec 2022 Recommended by customer in IP22 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Supply and install 1 V1230 Tank.

"Very good service would recommend to friends. "

Team:
Lee Chris

REPORT THIS REVIEW

Review 8 Dec 2022 Recommended by customer in NR28 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Supply and installation. Deso 1800 Litre heating oil storage tank.

"Brilliant"

Team:
Lee Chris

REPORT THIS REVIEW

Review 6 Dec 2022 Recommended by customer in IP20 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removed and cut up old steel oil tank. Supply and install new steel oil tank on existing pipe, connecting all pipe work. Also testing to make sure boiler was working.

"Lee and Chris did a great job, friendly, efficient and very helpful. I could not fault them or their work. I would highly recommend TRS to anyone. The company engineer and estimator was also excellent and very helpful. From my first conversation with the company, the work was done in just over 24 hours. "

Team:
Lee Chris

REPORT THIS REVIEW

Review 6 Dec 2022 Recommended by customer in PE32 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement and resiting of oil heating tank following leakage.

"Very impressed with the efficiency of TRS in advising details of costs/work required and standard of complete work once finished. Also confirmation of what will happen to old tank, etc. Once remaining fuel transferred after sufficient space in new tank established. "

Team:
Chris Lee

REPORT THIS REVIEW

Review 6 Dec 2022 Recommended by customer in NR20 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New oil tank.

Team:
Chris Lee

REPORT THIS REVIEW

Review 6 Dec 2022 Recommended by customer in NR29 business Tank Replacement Services Ltd https://www.referenceline.com/oil_fired_plumbing_heating-in-dereham-tankreplacementservicesltd-24730

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of replacement oil tank.

"The team worked very well together and quickly had the tank replaced. "

Team:
Lee Chris

REPORT THIS REVIEW

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