RAD Plumbing & Heating

Where reputations count.

76 Clattowoods Drive
Dundee

DD3 9SF

Plumber

www.radplumbingandheating.co.uk

Email This Business

Mobile 07368 140105

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Central Heating Engineers, Gas Engineers, Plumbers / Plumbing

100% recommended Rating 10/100
48 reviews since 2020

Satisfaction Ratings

Overall Rating	10 /10
Based on 48 reviews since 2020

Quality	10/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9.9/10
The price represents value for money

Recent Reviews

" So impressed at the standard of work on our bathroom, they will be our first choice when I need them again. Loved the walk in shower 10/10" more

" Outstanding Extremely thorough and very easy to deal with Would definitely recommend. " more

" Excellent service. " more

" Excellent service Kept us informed of date and time of arrival. All work completed to high standard and clean. " more

About Us
Information provided by the business
Legal Name: R.A Davidson Plumbing & Heating Ltd.

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Review 31 Oct 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full Bathroom Re-furb including all materials and all labour.

"So impressed at the standard of work on our bathroom, they will be our first choice when I need them again. Loved the walk in shower 10/10"

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 12 Sep 2024 Recommended by customer in DD5 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

1) Boiler full service
2) Replacement central heating water with new rut inhibitor
3) Repair leak

"Outstanding
Extremely thorough and very easy to deal with
Would definitely recommend. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 6 Jun 2024 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Change 2 sets of Taps
Supplying basin taps.

"Excellent service. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 4 Jun 2024 Recommended by customer in DD2 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced kitchen top
Replaced flush valve and cold fill valve.

"Excellent service
Kept us informed of date and time of arrival. All work completed to high standard and clean. "

Team:
Ross

REPORT THIS REVIEW

Review 4 Jun 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Cap Gas fire and Gas safety certificate

"Friendly guys. Very tidy and considerate. "

Team:
Ross Alan

REPORT THIS REVIEW

Review 14 Mar 2024 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace Kitchen tap

"The guys were quick, polite and tidy. I will be using them again. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 19 Dec 2023 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New boiler, installing a Worcester combi boiler, replacing old system boiler.

"Work was carried out quickly and efficiently which is exactly what we needed when stuck with no heating. Good value for money, reliable and left everything clean and tidy!"

Team:
Ross Alan Davison

REPORT THIS REVIEW

Review 11 Dec 2023 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced two kitchen taps

"Great service, responded promptly, giving a clear time and date for the job which they stuck too.
Both workmen had a great attitude, finished the work to a great standard along with a reassurance to set in touch if there were any problems."

Team:
Ross Davidson

REPORT THIS REVIEW

Review 20 Nov 2023 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal and disposal of two radiators and replace with two larger ones, including valves and fittings

"Amazing, friendly, hardworking men. They kept to their word arrived on time and started working. Spoke through the job and made sure the customer was happy with fitting and placement.
Cleaned up after them. Very professional and friendly. Really happy I came across this company on Google, and will use in future.
Highly recommend RAD Plumbing & Heating"

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 13 Nov 2023 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Changed kitchen waste strainer

"Were very efficient."

Team:
Ross Davidson

REPORT THIS REVIEW

Review 13 Nov 2023 Recommended by customer business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Run waste pipe for washing machine and cold pipe.
Move radiator and new outside pipe.

"Were really fast with quote and doing the job to a really good standard.
Would use again and recommend."

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 7 Oct 2023 Recommended by customer in DD3 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Old boiler and water tank etc.
Removed and disposed of.
New combi boiler system installed.

"Ross and Alan are great guys to have in your home. They are extremely hard working, respectful of property and polite. Nothing is any trouble to them, would not hesitate to recommend.
Genuinely nice lads."

Team:
Ross Alan

REPORT THIS REVIEW

Review 31 Aug 2023 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full bathroom refurb including supply of all material.

"Very good service from Ross and Alan at RAD Plumbing & Heating. Carpet protector was laid and all precautions taking.
Work was completed to a very high standard, on budget and on time. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 31 Aug 2023 Recommended by customer in DD5 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal of old combi boilor and installation of new one.

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 31 Aug 2023 Recommended by customer in DD5 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full bathroom refurb including work involved in extending and knocking through to bedroom cupboard to allon for shower tray, including all materials using high end sanitary ware and furniture.

"Fantastic job. Really happy. Great communication, and very high quality. Fully recommend. "

Team:
Ross Alan Davidson

REPORT THIS REVIEW

Review 25 Aug 2023 Recommended by customer in DD5 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Complete shower room refurbishment.

"We are delighted with our shewer room refurbishment. Ross, Alan & co were very organised, hardworking team, and the work was completed on schedule.
The whole process ran very smoothly, and everyone involved was very polite, well mannovered and tidy. Graham the tiler also deserves a special mention as he made an excellent job of tiling a very awkward and uneven space.
Well done! and many thanks to all included.
"

Team:
Ross Alan Connor Graham Robert

REPORT THIS REVIEW

Review 24 Aug 2023 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

New boiler
2 x New bathrooms.

"Great guys - polite and there when they said they would be there.
Work carried out to an exceptional standard supported we to keep costs as Ion as possible. "

REPORT THIS REVIEW

Review 14 Apr 2023 Recommended by customer in DD4 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Complete refurbishment of en suite shower room

"RAD Plumbing And Heating have just finished refurbing our en suite.

I always like to support local trades people if possible and am incredibly lucky that RAD is based in Emmock Woods, as the team of Ross, Alan, Phil and Connor are quite simply the best I've ever come across.

With an incredible attention to detail, helpful suggestions for tweaking the design, a reasonable price and a genuinely nice set of guys to work with, we have already taken them on to do our main bathroom.

Yo"

Bathroom refurb

Genuine Reviews:
We only publish images & captions that have been supplied by the business and approved by the customer, so you can be sure that they are genuine and respect the customer privacy.

Team:
Ross Alan Phil Connor

REPORT THIS REVIEW

Review 25 Mar 2023 Recommended by customer in DD2 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Removal and Disposal of existing boiler and replace with new combi boiler including new programmer, thermostat and all material.

"Arranged to come and give a quote promptly after contact.
Friendly and professional. Arranged to do the work shortly after offering quote. Arrived on time and worked to have job done in agreed time. "

Team:
Alan Ross Davidson

REPORT THIS REVIEW

Review 6 Mar 2023 Recommended by customer in DD2 business RAD Plumbing & Heating https://www.referenceline.com/plumber-in-dundee-radplumbingheating-83980

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Serviced Boiler

"Polite and kept upto date with all they were doing Great service all round"

Team:
Ross Alan

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