Cook Plumbing & Heating

Where reputations count.

Seaview, Dead Wynd, Causeway
Kennoway
Fife
KY8 5JX

Plumber

www.cookheating.co.uk

Email This Business

Tel 01333 350263

Listed under: Bathrooms / Bathroom Fitters / Bathroom Installers, Gas Engineers, Plumbers / Plumbing

100% recommended Rating 9.8/100
66 reviews since 2013

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 66 reviews since 2013

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.5/10
The price represents value for money

Recent Reviews

" Extremely happy from start to finish - would recommend!" more

" Whole experience very positive from initial quotation to end of installation. Service engineers very friendly and helpful. Kept us informed and explained what they were doing. Very thorough in checkin...." more

" The firm has been our plumber over two decades of several jobs their attention to detail is excellent. Nothing is ever ever a problem. They are friendly and helpful and work as a tight-knit team. ...." more

" Fantastic team- always responded to concerns about the thermostat being too sensitive. " more

About Us
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Legal Name: Cook Plumbing & Heating.

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Review 12 Dec 2017 Recommended by customer in KY15 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler change with new controls, power flush and radiators.

"Extremely happy from start to finish - would recommend!"

Team:
Ian Gary

REPORT THIS REVIEW

Review 22 Nov 2017 Recommended by customer in KY6 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler change, power flush and replacement radiator valves.

"Whole experience very positive from initial quotation to end of installation. Service engineers very friendly and helpful. Kept us informed and explained what they were doing. Very thorough in checking everything working on. Clean and tidy job."

Team:
Gary Ian

REPORT THIS REVIEW

Review 22 Jul 2017 Recommended by customer in DD6 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Installation of accessible shower room.

"The firm has been our plumber over two decades of several jobs their attention to detail is excellent. Nothing is ever ever a problem. They are friendly and helpful and work as a tight-knit team.

Our new bathroom/wet room is just lovely."

Team:
Ian Connor Gary Wishart

REPORT THIS REVIEW

Review 22 May 2017 Recommended by customer in KY1D business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler change, new controls and power flush.

"Fantastic team- always responded to concerns about the thermostat being too sensitive.
"

Team:
Gary Ian Connor

REPORT THIS REVIEW

Review 12 Dec 2016 Recommended by customer in KY8 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Supply and fit Worcester combi boiler.

"This was completed from Shank to junior in a perfect manner. "

Team:
Ian Garry

REPORT THIS REVIEW

Review 7 Dec 2016 Recommended by customer in KY16 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler and hot water cylinder replacement.

REPORT THIS REVIEW

Review 12 Oct 2016 Recommended by customer in KY16 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Bathroom installation including joinery and tiling work.

REPORT THIS REVIEW

Review 5 Sep 2016 Recommended by customer in KY2 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler controls upgrade including power flush and replacement TRVS.

REPORT THIS REVIEW

Review 24 Aug 2016 Recommended by customer in KY8 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Change back boiler to combi including power flush and replacement shower.

"I am well pleased with all the work which was carried out, plus I would recommend them to my friends, which I already have.
I have used this firm: 1st time
"

REPORT THIS REVIEW

Review 20 Jul 2016 Recommended by customer in KY15 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler installation and system upgrade including pump and filter.

"Good communication and contact through office and email, which is important for efficient business. Competitive quotation with explanation of all work, regulation and certification required. All appointment times help to and flexible to suit customer requirements."

REPORT THIS REVIEW

Review 29 Jun 2016 Recommended by customer in KY15 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Boiler installation, controls, 2 radiators, TRVS and power flush.

REPORT THIS REVIEW

Review 27 May 2016 Recommended by customer in KY11 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler and radiator installation with system upgrade expansion.

"A very helpful and efficient service. I was given all the information I needed to understand my options. I was comfortable with the team that did the work in my home. Fantastic mention to detail."

REPORT THIS REVIEW

Review 9 Jan 2016 Recommended by customer in DD6 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	7/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Upgrade shower and new lavatory and basin.

"Work was completed within days quoted all the beginning very neat and tidy work- left room and house very clean."

REPORT THIS REVIEW

Review 9 Oct 2015 Recommended by customer in KY15 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of baxi boiler to a combi boiler.

"Workmen were excellent and left my house every night with the minimum disruption. Everything was put back in place and all uplifted the next day. The work was done ahead of schedule and nothing was too much bother. A giant job done."

REPORT THIS REVIEW

Review 16 Sep 2015 Recommended by customer in KY15 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of old central heating boiler with new carburetor bosch boiler. Remote control for heating. Flushing out of heating system.

"Excellent service. Quick, clean and professional. Friendly workmen. Explained the boiler�s working well."

REPORT THIS REVIEW

Review 24 Aug 2015 Recommended by customer in KY15 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Install new central heating boiler check whole system. Replace water tank.

"Couldn�t have been more helpful and friendly. Quick worker with great effort to leave at the end of each day. Promptly dealt with any complications (e.g replacement leaking hot water cylinder)"

REPORT THIS REVIEW

Review 19 Aug 2015 Recommended by customer in KY16 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of gas central heating boiler, gas job & related matters.

"We have used this firm frequently & have always rated them highly."

REPORT THIS REVIEW

Review 28 May 2015 Recommended by customer in K77 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Boiler installation.

"Friendly family run business � efficient & reliable."

REPORT THIS REVIEW

Review 25 May 2015 Recommended by customer in KY8 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Install new combi boiler heating system 6 radiators and 1 towel rail. Removal of hot air heating system. Fit Mira shower.

"Team very friendly and polite did a very good job without too much mess left a tidy job."

REPORT THIS REVIEW

Review 7 Apr 2015 Recommended by customer in KY7 business Cook Plumbing & Heating https://www.referenceline.com/plumber-in-kennoway-cookplumbingheating-48049

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of shower cubicle. Tray shower with wet wall panels.

REPORT THIS REVIEW

» 4 3 2 1

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