Ed Robinson Plumbing & Heating Services

14 Westgate, Hevingham
Norwich
Norfolk
NR10 5NH

Plumber

Listed under:  Central Heating Engineers, Gas Engineers, Plumbers / Plumbing
100% recommended   Rating Ed Robinson Plumbing & Heating Services 9.9/100
31 reviews since 2021
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 31 reviews since 2021
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 10/10 Tidy Rating 10.0
There was little disruption and the site was left clear and tidy
 
Service 10/10 Service Rating 10.0
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" All excellent work standard, clean work areas and reliable. We had recently moved into a house with a new type of heating system and boiler. Ed explained how the system worked to me and went thr...."   more
 
" Fantastic standard of work to replace an old downstairs cloakroom. Removed old Wash basin and toilet and replaced with new units and re routing some pipe work. Workmanship was excellent and such a t...."   more
 
" Work was more expensive than expected but it was an emergency."   more
 
" I am so pleased to have found Ed Robinson on trust a trader. He is a true professional being on my own it was reassuring being able to trust him and his work which was of a very high standard. He was...."   more
 
 
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Customer Reviews
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Review 12 Nov 2022
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Serviced the OIL Boiler, relocated and cleaned the filters. Also sorted the heating system (underfloor ground, radiators upper), new valves and cleaning fluid etc. New Toilet to bathroom and sorted out leaky cloakroom toilet.

"All excellent work standard, clean work areas and reliable.

We had recently moved into a house with a new type of heating system and boiler.

Ed explained how the system worked to me and went through a thorough check of the whole heating system and got it working.
Found Faults and gave recommendations (which we took) worked very late to ensure we had heating.
The house is now warmer and the boiler more efficient.

Also replaced a Toilet in the bathroom, Ed sourced for us, and fixed a leaking cistern in the cloakroom.

Very grateful for the time taken to explain how the systems work.

We hope to use Ed again soon for some other improvements to the plumbing and heating of the house.

We highly recommend Ed."
 
 
Team:
Ed Robinson
 
 
 

Review 24 Oct 2022
Recommended by customer in NR70
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacement of old cloakroom for new.

"Fantastic standard of work to replace an old downstairs cloakroom. Removed old Wash basin and toilet and replaced with new units and re routing some pipe work.
Workmanship was excellent and such a tidy worker, leaving us with a great room.
Would highly recommend!"
 
 
Team:
Ed
 
 
 

Review 17 Oct 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit three new taps
1 outside
2 inside kitchen sink
fit gate valve to outside tap
 

"Work was more expensive than expected but it was an emergency."
 
 
 
 
 
 

Review 20 Aug 2022
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
1) Shower fitted
2) New cistern
3) Taps fitted to two basins
4) Isolation for washing machine plus renewed all waste pipes.
 

"I am so pleased to have found Ed Robinson on trust a trader.
He is a true professional being on my own it was reassuring being able to trust him and his work which was of a very high standard. He was always on time and I have no hesitation in recommending him."
 
 
 
 
 
 

Review 13 Aug 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Install new outside hose union tap
 

"Ed arrived at the time arranged and advised on the best option and did an excellent job. All for a very reasonable price."
 
 
 
 
Team:
Ed
 
 
 

Review 4 Aug 2022
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Re-do pipe work to hot water cylinder and fix leak left by previous plumbers.
 

"For tidier and better looking job done compared to previous plumbers."
 
 
 
 
Team:
Ed
 
 
 

Review 10 Jul 2022
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Service boiler and gas fire Remove radiator and pipes and install valves for future use if required Tidy up pipework left by others in kitchen

"I found Ed to be very professional. He visited my property and we discussed the work required. He arrived to start work on the date arranged. I found him very helpful, he had time to explain the workings of the boiler and fire to me. Every thing was tidy when he left.
I am new to this area and finding a tradesman i can trust is very helpful. I will be using Ed for furture servicing and any plumbing requirements.
He also recommended i get a carbon monoxide alarm for the room with the gas fire which he checked i had done"
 
 
Team:
Ed Robinson
 
 
 

Review 5 Jul 2022
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit new kitchen tap.
Replace plumbing beneath kitchen sink.
Replace inlet and flush valve on concealed toilet cistern.
 

" feel lucky to have found Edd Robinson. In, the past only living here in Norfolk for a short while I was not looking forward to having to find a good, honest, plumber. I would certainly call Edd again. (He even sorted out my problem water butt.)
"
 
 
 
 
Team:
Ed Robinson
 
 
 

Review 14 Jun 2022
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply & fit 2 double & 2 single Halcyon/Stelrad radiators,Honeywell TRVs & Lockshield/drain off valves. Also replace/tidy up a mix of pipework in hallway. Plus repair inlet pipe & hot/cold cartridges to mixer tap.

"This time for work needed I got three quotes.
Ed's price was fair and offered options.
Materials & labour priced.
Work was completed over day & half.
Tidy work,sheets on floor.
Prompt call back to address a small issue.
Work guaranteed...would use again.
Nice chap.
"
 
 
Team:
Ed Robinson.
 
 
 

Review 17 May 2022
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
To fit a shower, supplie by customer and remove old one.
 

"Arrived very promptly after phone call work, carried out quickly to a high standard, very pleased with the work."
 
 
 
 
 
 

Review 6 May 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
A leaky toilet was mended quickly.
 

"Mr. Robinson was friendly, approachable and very helpful."
 
 
 
 
 
 

Review 17 Mar 2022
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Supply and fit new pump for shower
 

"Quote, survey, supply and fit in same day, very quick, clean and efficient.
A very pleasant experience all round."
 
 
 
 
Team:
Ed Robinson
 
 
 

Review 16 Feb 2022
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove leaking hot water cylinder.
Install new cylinder including some re-piping
Refill system and test
 

"I would definitely use Ed Robinson again.
He was very helpful in getting our heating and hot water available again as soon as possible.
All work was done to a high standard and left in a clean and tidy state.
Very pleased."
 
 
 
 
Team:
Ed Robinson
 
 
 

Review 28 Jan 2022
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fitted 5 new radiators and pipework.
 

"Work carried out efficiently and too a very high standard worked very neatly and all areas left tidy after completion of work. Friendly throughout visit. gave options and advice on work before carry out tasks. All in all, great work, great service. "
 
 
 
 
Team:
Ed Robinson
 
 
 

Review 26 Dec 2021
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Boiler and central heating service.
 

"This was excellent value for money. He took half a day to complete the work. He also checked and repaired three leaking taps. He always adopts a very pragmatic and cost-effective approach to any work needed. His response is 100% immediate if we have any central heating or hot heater failures. We have used his services for the lad 10-15 yrs and have never had cause for complaint or dissatisfaction."
 
 
 
 
 
 

Review 11 Nov 2021
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repair leaking bath taps
 
 
 
Team:
Ed Robinson
 
 
 

Review 9 Nov 2021
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Toilet repair.
Replace inlet valve.
 
 
 
Team:
Ed
 
 
 

Review 21 Oct 2021
Recommended by customer in NR19
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Seven radiators and pipework fitted.
 

"Very happy with the customer service given and the work carried out.
Will use Ed again!"
 
 
 
 
Team:
Ed Robinson
 
 
 

Review 5 Oct 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Show All
 
 
Customer Review
 
Oil fired central heating boiler repairs.
 

"Would recommend Ed Robinson - excellent work - Ed explained everything he was doing and why my boiler needed the new parts."
 
 
 
 
Team:
Ed
 
 
 

Review 14 Sep 2021
Recommended by customer in NR11
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit new isolating valves to kitchen tap
Repair leaking kitchen tap with 2x new cartridges
 

"The work carried out was the resolution of a plumbing problem.
This was an emergency call and was very satisfactory."
 
 
 
 
Team:
Ed Robinson
 
 
 
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