County Property Services (Norfolk) Ltd

Unit 2 Basey Road, Rackheath Industrial Estate
Norwich

NR13 6PZ

Property Maintenance

Listed under:  Bathrooms / Bathroom Fitters / Bathroom Installers, Builders - Extensions, Drain Cleaning & Unblocking, Electrical Installation Condition Report EICR, Electricians, Floors / Flooring, Gardeners / Gardening / Garden Maintenance, Gas Engineers, Gas Safety Checks for Landlords, Kitchens / Kitchen Fitters / Kitchen Installers, Landscapers / Landscaping, Locksmiths, LPG Heating, Oil Fired Heating, Plumbers / Plumbing, Property Maintenance, Roofers / Roofing, Windows / Window Fitters
100% recommended   Rating County Property Services (Norfolk) Ltd 9.9/100
52 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.9 /10 Overall Rating 9.9/10
Based on 52 reviews since 2017
 
 
 
Quality 9.9/10 Quality Rating 9.9
The quality of the work was as expected and agreed
 
Tidy 9.9/10 Tidy Rating 9.9
There was little disruption and the site was left clear and tidy
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful, considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" The CPS team were professional all the way through the project. The work done was completed to a high standard and within the time frame. They worked in a very organised way, clearing debris as they ...."   more
 
" They are engaging from the first communications, attentive and flexible. I can fully rely and trust County Property Services to provide a professional competent job from regulation compliance to major...."   more
 
" This is the third project that CPS has undertaken for us within the last 18 months and as before we are delighted with the work carried out. The team were highly professional, friendly and courteous t...."   more
 
" We had an excellent experience with County Property Services and love our new bathroom. We would highly recommend them. Attention to detail was great."   more
 
 
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Customer Reviews
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Review 25 Oct 2022
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bathroom Refurbishment

"The CPS team were professional all the way through the project. The work done was completed to a high standard and within the time frame. They worked in a very organised way, clearing debris as they progressed. The team were always accommodating, working with us throughout the selection of the products and the design of the bathroom. They also made it clear that they would be prepared to come back to adjust any possible faults if required.

The company did everything that they promised they would do. The work is a very high standard, and we are very pleased with the end product."
 
 
Team:
Trevor, Chris and Matty
 
 
 

Review 24 Oct 2022
Recommended by customer in 0746
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I have been using County Property Services for the last six years.

"They are engaging from the first communications, attentive and flexible. I can fully rely and trust County Property Services to provide a professional competent job from regulation compliance to major renovations."
 
 
 
 

Review 11 Aug 2022
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Installation of windows

"This is the third project that CPS has undertaken for us within the last 18 months and as before we are delighted with the work carried out. The team were highly professional, friendly and courteous throughout. They work to a high standard and were again very tidy and organised. I would highly recommend them and will undoubtedly be using them again."
 
 
Team:
Trevor, Aaron, Matty, Chris & Aaron
 
 
 

Review 1 Jun 2022
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
Fit of new bathroom

"We had an excellent experience with County Property Services and love our new bathroom. We would highly recommend them. Attention to detail was great."
 
 
Team:
Trevor and Melanie
 
 
 

Review 18 Apr 2022
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Rear extension and taking out some internal walls to make open plan along with a new kitchen. Outside hard landscaping and some new windows.

"We have used CPS for a previous project and were delighted with the work carried out and therefore did not hesitate to use them again. As before they were highly professional, courteous with a lot of attention to detail and a desire to achieve the highest standards. We were extremely pleased with the finished project helping us to realise our dream and vision to create an open plan living area with a new kitchen. They could not have done anymore to make sure we were happy with the finished works and during the 14 week build worked with us to make everything was as smooth as possible."
 
 
Team:
Trevor, Aaron, Matty, Chris, Eric, Dean & Aaron.
 
 
 

Review 7 Mar 2022
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Conversions of garage to utility room, shower room and coat cupboard, and new windows to living room and master bedroom.

"On a project with a number of inherent difficulties, including particularly having to work around elderly clients in residence, CPS managed to find appropriate solutions in every case. The workforce was friendly and caring, left things clean and tidy at the end of each working day, and achieved an above-average standard of workmanship throughout The inevitable extra costs were billed and paid for as soon as they were incurred making settlement of the final account very straightforward. We would employ them again without hesitation."
 
 
Team:
All the group were friendly and helpful
 
 
 

Review 3 Mar 2022
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove and Renew en-suite bathroom

"This is the third job Trevor and his team have done for us, and again it was of a high standard.

Many Thanks to Trevor, Chris, and Toby for a job well done.

We would definitely use them again and recommend them to anybody looking for decent builders."
 
 
 
 

Review 10 Feb 2022
Recommended by customer in Nr13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Conversion of small cupboard previously a coal house to a Toilet with a wash basin and heated towel rail.

"Well worth the 4mth. Wait to be fitted in their busy schedule for the excellent service provided by all tradesmen involved from start to completion. Would definitely use again for anything in this line, therefore highly recommended for any property maintenance work, with grateful thanks to all involved."
 
 
 
 

Review 9 Dec 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Refit of main bathroom, creation of new ensuite, fitting of bannister rail, new cooker hood and ceiling lights

"This is the second time that we have used CPS for major works. We were so pleased with the high standards, professionalism and friendliness last time that we didn't even think about asking anyone else to quote. Again the work was finished on schedule, despite some surprises on the way ( nothing to do with Trevor and his team who calmly sorted out the unexpected developments!). We are again delighted with the very high standards. It was particularly helpful to have guidance from Trevor on our proposals.

Everyday, we were told what was happening and whom to expect on the next day - so we always knew what was happening.

It is so refreshing to find a company that is trustworthy, skilled and so helpful. The ladies behind the scene are also great and quick to respond to queries.

We are so happy with the work and would have no hesitation in recommending CPS. They are now our go to people."
 
 
Team:
Trevor, Chis, Tony, Toby, Dean. Aaron, Aaron no.2,, Matt, Bad and Eric. There were some others as well.
 
 
 

Review 9 Dec 2021
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Single Storey Extension/Annexe/Granny Annexe

"We have been let down by previous contractors with works on our property and wanted to find someone who we could rely on and asked for recommendations from friends. They pointed us to County Property Services and we are so glad they did.

We contacted Trevor as we were looking at extending on the back of our property to house my elderly parents so we wanted to create an annexe in which they could have independence but with the reassurance of help at hand when needed.

From initial contact Trevor and Aaron were very helpful with suggestions and ideas for a single storey extension and put us in contact with an Architect so we could push ahead with our plans. We received a fully detailed estimate and agreed to the work. Mel and Sharon in the office were always happy to answer queries and were very prompt with replying to any questions and we were always advised as to when invoices would be produced.

Aaron and his team worked very hard and extremely quickly, despite delays with materials and a couple of unexpected problems along the way. They were always polite and happy to answer any questions or issues we had. The always arrived on time and when expected which was pretty much every day until the build was completed. We never felt awkward or uneasy, the guys were so approachable and friendly. And a few cups of tea always were always appreciated!

The attention to detail and high standard of finish has been noted by friends and family that have seen the end result and my parents couldn't be happier. In fact the finished space look like its always been there as it blends in so well at the back of the house.

We would never hesitate to recommend Trevor and his team and would certainly approach them first for any further internal alterations we decide to do in the future."
 
 
Team:
Trevor, Aaron, Matty, Ollie, Aaron, Chris and the carpenters ( whose name I forgot, sorry)
 
 
 

Review 13 Sep 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
CPS fitted 2 bathrooms and kitchen, all electrical and plumbing work too. Fully decorated 3 rooms, laid flooring, and tiling.

"CPS has carried out a lot of work at a property over the past 6 weeks. Completely renovating our house in truth.

We have never had work like this done, so we really didn't know what to expect. To say that we are ecstatic with the work is a complete understatement!

Trevor and the team are a great bunch, friendly and professional. The work that they have done is nothing short of perfection.

If you are looking for any work done (big or small) DO NOT hesitate in giving these guys a call.

We are just so so pleased, thank you to Trevor and the team. Thanks, Matty"
 
 
 
 

Review 19 Jul 2021
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
County Property Services handled our building work to knock through between our kitchen and dining room, first fix electrics and plumbing, plastering and moving doors, creating an opening for patio doors, installing gas supply and upgrading water supply.

"County Property Services have been absolutely fantastic to deal with, from start to finish. When Trevor came and surveyed the site, he gave us helpful advice and we received a prompt and accurate quote. We knew we were in safe hands. When work started we were blown away by the speed, efficiency and quality of the work done. This is a professional team who work really well together. They were on site as promised everyday and as they don't buy in external contractors there were no delays. They carried out the work with consideration for our home and they dealt with the challenges of obtaining building supplies during the pandemic without hassle for us. The communication and efficiency of their office staff was excellent and we never had to chase for information. We only wish we'd had the budget to use them for the entire job to completion. We have recommended them to everyone we know because they made what is a stressful process as smooth and worry-free as possible. It's clear that Trevor takes person pride in carrying out building work that is quality and providing an excellent service."
 
 
Team:
Trevor, Melanie, Sharon, Aaron, Chris, Ollie, Tom, Dean.
 
 
 

Review 14 Jul 2021
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New oak and galss stairs, new oak doors and new hall flooring laid.

"From start to finish I cannot recommend this company enough. We were kept updated throughout and the quality of the work was excellent. Trevor and his team ensured everything was carried out to our total satisfaction and in general they were very tidy, courteous and keen to do a great job for us. We are delighted with the finished work and would definitely use them again for future projects."
 
 
 
 

Review 9 Jul 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Strip out old bathroom and fit new bathroom.

"Excellent service from start to finish. We knew after speaking to Trev when he visited for our quote that the firm were professional. He clearly outlined and detailed the work that would be done for us and the costs and timescales the work would take to complete. The workmen completed the work tidily and professionally and were always respectful of our home environment. We now have a bathroom we love and we gratefully thank CPS for the hassle free work they have done. We won't hesitate to use them again for future work and highly recommend them to anyone else."
 
 
 
 

Review 18 Mar 2021
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete strip and rebuild of a small en-suite including rerouting pipework below the floor and cutting a wall channel for the sink waste. Tiling and installation of suite components sourced by ourselves. Electrical work fitting new extractor, recessed spotlights and illuminated mirror.

"From initial quotation to completion of the work we were always confident that Trev and his team were the right choice for us. All of our questions were answered accurately and honestly and options were presented whenever we were unsure.

We are delighted with the quality of the work, and with the professionalism, high standards and work ethic that the CPS team displayed throughout the project. They caused minimal disruption, carried out a thorough cleanup at the end of each day, and were friendly and easy to chat with.

One tip for future customers: If you want something done in a particular way, they are happy to oblige - but make sure you communicate that early on, as they work very swiftly.

Thoroughly satisfied, and we have already asked CPS to quote for other work. Excellent team."
 
 
Team:
Trev, Chris, Aaron, Tony, Dean
 
 
 

Review 1 Mar 2021
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Conversion of garage to a downstairs bedroom with ensuite, replacement of existing ensuite, replacement of lights, installing kitchen cupboards, refixing floorboards, roof repairs

"Being new to the area, were very nervous about appointing a firm to do substantial works to our property. Trevor was easy to talk to and at our initial meeting and gave some sensible advice to achieve our ideas. The team worked tireless in appalling weather conditions. When work was done inside, they left the house tidier than they found it. The work was done very competently and with a high degree of professionalism. Trevor has an amazing team around him, and excellent support staff. We are absolutely delighted with their work and would be pleased and proud to show this to potential clients. They were so helpful when additional unexpected issues cropped up. They are so good that we are now going to have further work done. We cannot recommend them highly enough. You will be in safe, trustworthy hands with this firm."
 
 
Team:
Trevor, Stuart, Aaron Chris, Tony, Toby and Dean
 
 
 

Review 23 Feb 2021
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of old fireplace, bricking up the opening. Plastering chimney breast. Fitting new skirting board and curtain rail baton. Decoration of whole room. Removal of all debris and cleaning up

"From the outset the company were very professional, always contacting us and discussing any changes in a timely manner.
The work was discussed fully in advance and timescales explained.
All the different tradesmen used were polite, professional, tidy and did an excellent job.
The work was undertaken in a COVID secure manner, which made you feel safe.
Office staff were always prompt and helpful.
We would use the company again for any work that we require done in the future."
 
 
 
 

Review 16 Feb 2021
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal and replacement of 6 radiators. Completely rebuilt cloakroom WC and introduced new radiator to room.

"We were very pleased with the work carried out, Chris in particular was a pleasure to deal with, he went above and beyond to make difficult parts of the job look easy and his work ethic was fantastic.
Same goes for CPS and Trevor, they were very good with communication both before the job and with updates each day as work progressed.
All staff were timely, worked cleanly and delivered exactly what was promised. A pleasant change to tradesmen we've used in the past! Would highly recommend this company to anyone and we would definitely use them again in future. Thanks Guys!"
 
 
Team:
Chris and Trevor
 
 
 

Review 15 Dec 2020
Recommended by customer in NR8
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Complete bathroom re-fit including new floor and plastering

"Trevor and his team did a fantastic job from start to finish, nothing was a problem for them.
The boys arrived every morning worked solid all day and cleaned up everywhere before they left in the evening. If a problem arose it was sorted with no fuss.
Trevor made visits during the build to make sure everything was ok, if we needed anything extra like more tiles or fixtures he sorted it.
The finished bathroom looked fantastic and we were more than satisfied with the quality of workmanship from the guys. Thanks also to the plasterers, great work, sorry can't remember your names.
I strongly recommend this company so much so that they have got another job to do for us in the new year."
 
 
Team:
Trevor Chris Arron Stuart
 
 
 

Review 10 Aug 2020
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House renovation

"Trevor and his team were exceptional from start to finish. All the work done was to a very high standard. Trevor visited frequently to check on the work and to keep us informed what was happening when.Nothing was too much trouble. Thank you County Property Services for delivering the perfect renovation to our bungalow and special Thanks to Trevor for going above and beyond expectations. Special thanks to our blokes Tony and Tony the best Carpenters ever. To Eric Chris, Mark Stu Finally Melanie for all her help.
"
 
 
Team:
Melanie, Trevor, Chris, Eric, Mark, Stu, Carl, Tony & Toby.
 
 
 
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