Matthew W Ross-Carter

38 Davidson Road, Thorpe St Andrew
Norwich
Norfolk
NR7 0XN

Property Maintenance

Listed under:  Fencing Contractors, Gutter Cleaners / Gutter Cleaning, Gutters / Guttering, Painters & Decorators / Painting & Decorating, Property Maintenance, Roof Repairs & Refelting
100% recommended   Rating Matthew W Ross-Carter 9.7/100
30 reviews since 2011
 
Satisfaction Ratings
 
Overall Rating
 9.7 /10 Overall Rating 9.7/10
Based on 30 reviews since 2011
 
 
 
Quality 9.6/10 Quality Rating 9.6
The quality of the work was as expected and agreed
 
Tidy 9.7/10 Tidy Rating 9.7
There was little disruption and the site was left clear and tidy
 
Service 9.8/10 Service Rating 9.8
The team was friendly, helpful, considerate and professional
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" Excellent service & kept informed throughout."   more
 
" One of the first tradesman who have kept me informed in a number of years – have been let down by tiler, by new guttering firm big time. Matthew assured me roof would not leak whilst waiting for hi...."   more
 
" My wife and I are very pleased with Matthew’s work. He is a friendly, helpful and conscientious worker."   more
 
" I am completely satisfied with the work done and I consider the cost extremely reasonable no complaints! For any further problems I would contact Mr. Ross-Carter as my first choice. "   more
 
 
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Customer Reviews
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Review 29 Mar 2014
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent service & kept informed throughout."
 
 
 
 
 
 

Review 23 Jan 2014
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 7/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Replace bedding under 3 or 4 roof tiles & mend/tile splines to end of roof. Not done by builder of house!
 

"One of the first tradesman who have kept me informed in a number of years – have been let down by tiler, by new guttering firm big time.

Matthew assured me roof would not leak whilst waiting for him to start work – first dry day in Jan came and completed the work – well pleased."
 
 
 
 
 
 

Review 13 Jun 2013
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Render good outhouse doors, replacing bad timber, prime undercoat & glossing. Cleaning down wroght iron gate & paint with hammerite.
 

"My wife and I are very pleased with Matthew’s work. He is a friendly, helpful and conscientious worker."
 
 
 
 
 
 

Review 13 May 2013
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing rotting fascia board replacing guttering. Some repairs to guttering proofing on garage roof. Removing moss from roof.
 

"I am completely satisfied with the work done and I consider the cost extremely reasonable no complaints! For any further problems I would contact Mr. Ross-Carter as my first choice.
"
 
 
 
 
 
 

Review 4 Feb 2013
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Clean guttering house & 2 conservatories, double garage. Clean conservatory roofs.
 

"Really satisfied & will use again."
 
 
 
 
 
 

Review 30 Nov 2012
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Mr Ross Carter did some work for me cleaning and clearing gutters and eaves. He works in a methodical and highly professional manner and I would confidently recommend him to anyone needing this type of work done."
 
 
 
 
 
 

Review 19 Sep 2012
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning gutters.
 

"Excellent. There was a slight problem with access due to an asbestos roof. This was solved by an improvisation (a long pole!). I expected a bill of about £100 - £150 and was very pleasantly surprised."
 
 
 
 
 
 

Review 23 Aug 2012
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Quality 7/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 8/10
The team was friendly, helpful, considerate and professional
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Cleaning of gutters, fixing gutter. Identification of split tile and replacing.
 
 
 
 
 

Review 9 Aug 2012
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Fix “Bird guard” to both sides of bungalows. Damaged batons also replaced gutters cleaned, facia boards, apex, cleaned.
 

"Mr Ross Carter did a very good through job for me. Everywhere left clean, neat & tidy. I will certainly contact him again for similar jobs & have already recommended him to others."
 
 
 
 
 
 

Review 4 May 2012
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 9/10
There was little disruption and the site was left clear and tidy
Service 9/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Roof and guttering repairs and removal of moss from roof.
 

"Very impressed."
 
 
 
 
 
 

Review 23 Apr 2012
Recommended by customer in NR18
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Repairs to my roof.
 

"Matthew Ross-Carter has in the past three-four years done quite a few jobs around my home. He is polite, explains everything clearly and his work is beyond reproach. I would not hesitate to recommend him to anyone."
 
 
 
 
 
 

Review 15 Apr 2012
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Roof repair.
 

"Good, tidy work with problem discussed before continuing."
 
 
 
 
 
 

Review 10 Apr 2012
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 9/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 

Review 23 Mar 2012
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 8/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"I have found Mr. Ross-Carter a good worker, honest and pleasant. I would, and have done so, recommended him to friends for his capabilities and trustworthiness."
 
 
 
 
 
 

Review 22 Mar 2012
Recommended by customer
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Prompt service, reasonable charges. A satisfied customer."
 
 
 
 
 
 

Review 24 Dec 2011
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Gutter clearance, new post re-fence.
 

"Work carried out extremely well. Matthew always does a good job. Very trustworthy and reliable. He always comes same day or next after telephone call to sort out what needs doing. I would recommend him to anyone."
 
 
 
 
 
 

Review 28 Nov 2011
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Careful and conscientious. Takes pride in a job well done."
 
 
 
 
 
 

Review 10 Nov 2011
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
New shed roof and repairs. Roof repair to lean to shed.
 

"An extremely good workman. Very friendly and competent. High standard of work. Would not hesitate to recommend and use again."
 
 
 
 
 
 

Review 2 Nov 2011
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Mr. Ross-Carter came when he said he would: did a very good job: charged much less than I expected. Left the site clean. Had a short chat. What more could one ask?"
 
 
 
 
 
 

Review 19 Oct 2011
Recommended by customer in NR7
 
 
Satisfaction Ratings
 
Quality 10/10
The quality of the work was as expected and agreed
Tidy 10/10
There was little disruption and the site was left clear and tidy
Service 10/10
The team was friendly, helpful, considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Replacing damaged hip tiles to the roof of my bungalow. Replacing damaged pintiles.
 

"Matthew and his team, Grenville and Roger assessed, priced and completed the work exactly as promised. Anybody using these men for building work will feel very at ease with them. A big advantage in these uncertain times."
 
 
 
 
 
 
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