Jeakins Removals Ltd

Where reputations count.

Charles House, Denbigh Road, Laindon
Basildon
Essex
SS15 6PY

Removers - Removals Companies

www.jeakins-removals.co.uk

Email This Business

Tel 01268 414 979

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
4704 reviews since 2007

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 4704 reviews since 2007

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.8/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.7/10
The price represents value for money

Recent Reviews

" Good job Great lads. " more

" Chaps were so helpful. Made the move super easy. Thank you. " more

" Excellent bunch of guys. " more

" Very happy with the service provided. The guys were very friendly and helpful. " more

About Us
Information provided by the business
Legal Name: Jeakins Removals Ltd. Limited Company.

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Review 14 Feb 2025 Recommended by customer in NM16 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed flat.
3 bed house.

"Good job
Great lads. "

Team:
Mica Jordan Harry

REPORT THIS REVIEW

Review 13 Feb 2025 Recommended by customer in RG14 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

5 bed house into 4 bed house. Billericay to Newbury.
18 tonne lorry with 4 men, over a 2 day schedule.

"Chaps were so helpful. Made the move super easy. Thank you. "

Team:
Lewis Stephen Kyle Ben Pe

REPORT THIS REVIEW

Review 13 Feb 2025 Recommended by customer in IP14 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Easy move with no problems.

"Very happy with the service provided. The guys were very friendly and helpful. "

Team:
Dave Stephen

REPORT THIS REVIEW

Review 13 Feb 2025 Recommended by customer in SS6 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

"Excellent bunch of guys. "

Team:
Scott Jordan Billy

REPORT THIS REVIEW

Review 12 Feb 2025 Recommended by customer in CM3 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went smoothly and the guys were great.

Team:
Scott Gavin Malcolm

REPORT THIS REVIEW

Review 11 Feb 2025 No Recommendation by customer in FY1 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

4 bed house into 2 separate properties (3 bed bungalow and 2 bed flat). Benfleet and Blackpool. 18 tonne lorry over 2 days.

"Did a really good job with the age of my Mum and Dad made sure they were put at ease. However the management above definitely tried to pull this rug from under their feet, but still they got the job done well put in some monster shifts. "

Team:
Lewis Gavin

REPORT THIS REVIEW

Review 11 Feb 2025 Recommended by customer in SS6 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Wickford to Rayleigh 18 tonne 3men house to house.

"Great service, friendly team. "

Team:
William Kyle Harry

REPORT THIS REVIEW

Review 1 Feb 2025 Recommended by customer in PE38 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

4 bed house into 4 bed house. Noak Bridge to Downham Market. 18 tonne lorry and Luton van, completed over 2 days.

"Perfect - in every way.
Many Thanks. "

Team:
Lewis Dave Stephen

REPORT THIS REVIEW

Review 1 Feb 2025 Recommended by customer in CM3 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed room detached. Moved to 4 bedroom detached.

"Lovely and amazing gentlemen. Really appreciate their work. "

Team:
Mick Gavin

REPORT THIS REVIEW

Review 28 Jan 2025 Recommended by customer in CW9 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed house into 3 bed house.
Billericay to Northiwich (Cheshire)
18 tonne lorry with 2 men, over 2 days.

"Amazing service by all the removal team - no hassle, friendly approach and nothing too much trouble - on time and highly recommendable.
Thank you. "

Team:
Lewis Ky

REPORT THIS REVIEW

Review 23 Jan 2025 Recommended by customer in CM1 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 bed flat into 4 bed house.
Romford to Chelmsford.
7.5tonne lorry with 3 men.

"Very happy with the service all over, from booking to carrying out the removals. "

Team:
Lewis Jordan Aaron

REPORT THIS REVIEW

Review 17 Jan 2025 Recommended by customer in CM11 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

"William - Kyle - Ben - Perry - Aaron
The boys worked so, so, hard, were friendly, flexible and dedicated to making the day go well.
Thank you so, much. "

Team:
Will Kyle Ben Aaron

REPORT THIS REVIEW

Review 17 Jan 2025 Recommended by customer in SS5 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed semi to 2 bed bungalow.

"First class
Good company.
Excellent.
Worked nice
Trojans Epic"

Team:
Scott Jordan Malcolm

REPORT THIS REVIEW

Review 14 Jan 2025 Recommended by customer in SS17 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Customer Review

3 bed house into 2 bed bungalow. 18 tonne lorry with 4 men. Basildon to Stanford - le - hope

"We have used Jeakins Removals on several occasions offering value for money great service and very pleasant staff. Thoroughly recommend Jeakins
Best wishes
"

Team:
Lewis Stephen Scott Kyle

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer in PE37 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3bed house in 3 bed house.
Chelmsford to Swaffham (Norfolk)
18 tonne lorry with 3 men, completed over 2 days.

"Thank you to Vicky and Michael for the flexibility in the date changes for moving and thank you to all the guys who have been fantastic!"

Team:
Lewis Kyle Dave

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer in RM11 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Thank you so much Dave and Bill for doing a fantastic job and also Harry who joined them later. Some of our garden furniture was large and difficult to move out of our small sideway but they did it all in good spirits all in all a great bunch so thank you thank you so much."

Team:
Dave Bill Harry

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in SS11 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very good. "

Team:
Scctt M

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in PE31 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 4 bed house in Essex to 4 bed house in Norfolk.

"Friendly and professional crew. Really helpful. "

Team:
Mick Perr

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in SS7 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 bed with summer house x 2

"Professional, friendly hard working. "

Team:
Scott Ben

REPORT THIS REVIEW

Review 2 Dec 2024 Recommended by customer in CM23 business Jeakins Removals Ltd https://www.referenceline.com/removers_removals_companies-in-basildon-jeakinsremovalsltd-15077

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House (3 bed to 2 bed 1st floor flat)
Billericay to Billericay 2 men and Dis/Reassemble 7.5tonne.

"William - Jordan and fantastic job - William and Jordan were on time, very professional, courteous. Thank you very much would definitely recommend. "

Team:
William Jordan

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