Cliffe's Removals

Where reputations count.

Roman Bank
Bourne
Lincolnshire
PE10 9LQ

Removers - Removals Companies

www.cliffesremovals.co.uk

Email This Business

Tel 01778 394 291

Listed under: Removers / Removal Companies

97% recommended Rating 9.6/100
845 reviews since 2007

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 845 reviews since 2007

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" I was very pleased with the service from Cliffes removals, from the initial visit to assess my needs, provision of packaging materials, answers when I had queries and the handling and service on the d...." more

" We were very pleased with the service." more

" Cliffe�s were very accommodating and treated our furniture carefully. They turned up on time and were polite and respectful. I wouldn�t hesitate to recommend them." more

" The whole process was very professional and the service very helpful and friendly. Would highly recommend this company to everyone." more

About Us
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Legal Name: Cliffe's Removals.

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Review 19 Nov 2024 Recommended by customer in CO5 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

I moved from a large house with outbuildings to a small bungalow, hence I had some goods going to my new home but also 2 drop offs at storage locations en-route.

"I was very pleased with the service from Cliffes removals, from the initial visit to assess my needs, provision of packaging materials, answers when I had queries and the handling and service on the day of my move. I would definitely recommend (I don't often do that!)"

REPORT THIS REVIEW

Review 18 Nov 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Our move was only three miles but involved quite a lot of items.

"We were very pleased with the service."

Team:
Dwane and Tony particularly.

REPORT THIS REVIEW

Review 18 Nov 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Cliffe�s were very accommodating in securing us the date we needed. They reserved a date for us until we were able to confirm it about a week later, this is something other removers wouldn�t do.

"Cliffe�s were very accommodating and treated our furniture carefully. They turned up on time and were polite and respectful. I wouldn�t hesitate to recommend them."

REPORT THIS REVIEW

Review 13 Nov 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Our move went without a hitch

"The whole process was very professional and the service very helpful and friendly. Would highly recommend this company to everyone."

Team:
Sorry have forgotten their name's but they were great

REPORT THIS REVIEW

Review 30 Oct 2024 Recommended by customer in PE3 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Moved all of my belongings into storage. I had one extremely heavy 8 seater wooden dining table, that the guys managed to move without any issues.

"Friendly personnel, both in the office and the guys that did the actual move. All in all I was very pleased."

REPORT THIS REVIEW

Review 16 Oct 2024 Recommended by customer in PE9 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved just 2 miles but the real challenge was the restricted access to the place we were moving. Jayne Cliffe was right on it, immediately knowing the location and able to say Cliffe''s smallest van would fit and would require multiple journeys.

"Jayne was very helpful, quick to understand the whole move and provided a competitive quotation. Kelvin and Tommy rose to the occasion and where efficient, effective and great to work with."

Team:
Jayne Cliffe, Kelvin and Tommy

REPORT THIS REVIEW

Review 10 Oct 2024 Recommended by customer in NG31 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Initial removals from Malvern, Worcs into Cliffe''s storage. We had used them for the same service in the move down to Malvern (including storage) 13 years previously.

"Removals from Cliffe's to Grantham. Again superb service and staff. All goods in storage for 12 months and everything was perfect. Couldn't rate Cliffe's highly enough for their service and care they take over your property."

Team:
Dwayne for both moves.

REPORT THIS REVIEW

Review 10 Oct 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move. 4bed semi to 4bed detached including all furniture etc (inc range oven)

"Cliffe�s removals were fantastic. The team of guys the handled the move were great and we are very grateful to them for helping us move to our new home. The admin staff were really lovely, professional, super friendly and polite. I couldn�t recommend them more!"

Team:
Jane, Maureen and Dwayne and his team.

REPORT THIS REVIEW

Review 3 Oct 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Had visit to see what items were going, packed day before move and on moving day it all went very smoothly. They were friendly, polite and i thought very reasonably priced.

"I used Cliffe's as they had a good reputation locally. Everything was explained very well and everything happened as it should. made the move comfortable for me."

REPORT THIS REVIEW

Review 3 Oct 2024 Recommended by customer in PE69 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

�.

"Great experience throughout"

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in HR69 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

3bed bungalow move w packing

"3rd time my family have used Cliffes. Fantastic service all around. Well worth the money. Great staff."

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in BH1 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved home a distance of 200 miles.

"The move was over two days. Moving in there was a staircase and I was impressed by the way the movers got my furniture up and into the home with apparent ease. A few picture frames were broken but as we had a lot of art , I expected some of it to not make it unbroken.
The movers were nice, obliging and polite.
It was a pleasure to have their help with the move. Everything was conducted in a professional manner. We are very satisfied with the firm which we chose to do the job. We did have other estimates but the firm stood out above the others."

Team:
Calvin and Jason

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I was moving due to a divorce, so not everything in the house was being taken.

"The guys were so helpful and understanding as I was completely out of my comfort zone. They even took items that weren't on the list, which was so helpful for me. Top class service.

I also loved that Jayne came round beforehand to do an inventory of everything. I found that very professional. They were professional but friendly right from the start. So helpful and nothing was too much trouble."

Team:
I'm so sorry, I don't remember. I had a stroke a few years ago, so my memory is dreadful.

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The move was from a town house to a bungalow about 8 miles away. Boxes were moved from 3 floors of the town house and also the garage. My bed was dismantled and reassembled at the bungalow.

"Cliffes Removals gave me excellent customer support above what I expected. My removal dates were fluid until confirmed and the customer support and flexibility given to me were great. The removal staff were polite and efficient. My boxes were moved carefully, and my TV, sofas and mattress were carefully wrapped in good quality coverings. I noticed that the removal staff took their time to handle my belongings with respect. Staff followed where I wanted items to go in the bungalow. My destination property was accessed quite late in the day, but Cliffe's were extremely accommodating to my needs. I would have no hesitation in recommending them to my family and friends. Lastly, the cost of removals and disassembly/assembly of furniture was very reasonable."

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We were on a first floor 3 bed flat

"The guys handled two flights of stairs really well - everything made it over safely and quickly and the movers were really friendly and helpful. Fantastic experience!"

REPORT THIS REVIEW

Review 25 Sep 2024 Recommended by customer in PE6 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

I had a quick and friendly estimate given . Anyone I spoke with on the telephone were informative and helpful. I had both the packing and removal service.

"The men arrived at the designated time. Smartly dressed , informative and friendly. The service was quick and efficient I can�t praise the complete package highly enough.

My whole experience of the actual moving was completed with the minimum of hassle. I. Can�t praise Cliffs�s highly enough and I would definitely recommend them to anyone"

Team:
Sorry can�t remember all names so mentioning no one. All excellent

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Review 6 Sep 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

This was a move of a four bedroomed house and study, plus an engineering hobby workshop to a three bedroomed bungalow, with double garage, about 5 miles distance apart. It required a standard large van plus a small van for the workshop equipment and materials.

"From the packaging materials and the general support in preparation for the move to the moving in the team were excellent and did everything to make it a seamless experience. Having the experience of being born into a removal company family in Wembley, this company is exemplary in the full package from the initial visit to assess our requirements to recommending the use of a large van for the house and a small van for the workshop equipment it was obvious that this company is on top of the needs of the customer at all times!

On the moving date everything went perfectly and I can't praise the team enough."

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Review 3 Sep 2024 Recommended by customer in PE4 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Fox Covert Road

"Excellent! Would certainly recommend you as it was the most stress free move in every way. Thankyou to you all especially to the 3 young men who worked their socks off. Sue x"

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Review 2 Sep 2024 Recommended by customer in PE9 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Moving a shop. An unusual business with heavy and odd shaped items and tricky access.

"I employed Cliffes to move the contents of my shop to a new premises. There were quite a few very heavy items and access was tricky at the other end, but they took it all in their stride and couldn't do enough to help. I have moved a lot of times in my life and these guys were the best I've ever experienced. Thank you so much! I will be recommending you to family, friends and other businesses."

Team:
So sorry, I can't remember. One of them was Jason.

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Review 2 Sep 2024 Recommended by customer in PE6 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

A complicated move from a very large house to a combined part storage and part move to a new smaller home.

"A pleasure to deal with. From start to finish very open and keen to work with you. Very accommodating.
Price was very good.
The lads moving us were polite and respectful and worked hard all 3 days that they were with us!
Would definitely recommend and would use again."

Team:
Jayne, Maureen, all the lads - Kelvin, Ethan, Jason Jason

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