Cliffe's Removals

Where reputations count.

Roman Bank
Bourne
Lincolnshire
PE10 9LQ

Removers - Removals Companies

www.cliffesremovals.co.uk

Email This Business

Tel 01778 394 291

Listed under: Removers / Removal Companies

97% recommended Rating 9.6/100
856 reviews since 2007

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 856 reviews since 2007

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.5/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" I requested Removals and Storage , there was no stress as the Company is so professional and efficient, plus helpful and reassuring, all queries and requests are handled quickly and a date made to sui...." more

" Special thanks go to the employees who carried out the packing on day one and removals the following day. Well worth the extra paid. They took time and effort to put everything where we wanted them ev...." more

" They know the industry inside and out. Gave me guidance and courage when I needed it! They do their utmost to accommodate your move if needed ie solicitors or estate agents change dates. The guys o...." more

" Jayne/Cliffe's quoted us back in the summer for then a August/September move. As the months went on and the chain went soar we eventually had a date in December which Jayne could not accommodate. The...." more

About Us
Information provided by the business
Legal Name: Cliffe's Removals.

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Review 15 Jan 2025 Recommended by customer in PE 1 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Cliff Removals Bourne Family run business Exceptional service Professional efficient reliable Wonderful support from start to finish Fantastic Customer Service , caring , supportive, every question and email answered quickly Great team of workers who take great pride in their work Simply the Best ,quality service at a good price .

"I requested Removals and Storage , there was no stress as the Company is so professional and efficient, plus helpful and reassuring, all queries and requests are handled quickly and a date made to suit . Customer service via telephone or Email is always responsive on the same day with mostly instant replies of reassurance or suggestions, to aid you prior to the move .The price is very reasonable and availability of team staff on the day were excellent,
totally proficient, took great pride in their work and your belongings were treated with great care as though it were the �Crown Jewels�, everything handled in an elegant exceptional manner. They also take great pride and care in assisting with packing and on loading the vehicle, which is a feat in itself , so tidy and safe . The staff are polite, considerate , respectful to you and your belongings, plus extremely diligent in care around the home.
The move went smoothly and I received the same professional efficient response when learning how to access Storage facilities.This company could not do anything better , they are the best in the area , treating their customers with huge respect ,listening to personal individual needs and providing a fantastic service with grace and charm ,friendly and supportive ensuring nothing is a problem and I had no added stress , although it was a freezing cold day , the men smiled !
Thankyou ALL so much ."

Team:
Every member of Cliff Removals are exceptional at their job

REPORT THIS REVIEW

Review 15 Jan 2025 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

From start to finish Cliffe�s were professional in every way.

"Special thanks go to the employees who carried out the packing on day one and removals the following day. Well worth the extra paid. They took time and effort to put everything where we wanted them even moving things around to fit.
Boxes collected a few day later of which I have been told all proceeds go to the Air Ambulance.
Hoping not to have to move again but if we do will not hesitate to call on their services again.
Many thanks Jayne."

REPORT THIS REVIEW

Review 14 Jan 2025 Recommended by customer in PE9 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

The Ladies in the office are your first port of call, they are so kind and caring and easy to talk to ...

"They know the industry inside and out. Gave me guidance and courage when I needed it! They do their utmost to accommodate your move if needed ie solicitors or estate agents change dates.

The guys on my move were absolutely lovely, kind, respectful and very fast at what they do. No negatives at all for this company 110% would recommend them.

Just like to thank everyone there for a wonderful job. Especially with my outdoor jungle🤣😂"

Team:
Jane, and probably all the guys there.

REPORT THIS REVIEW

Review 10 Jan 2025 Recommended by customer in PE12 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Absolutely 1st Class

"Jayne/Cliffe's quoted us back in the summer for then a August/September move. As the months went on and the chain went soar we eventually had a date in December which Jayne could not accommodate. The date then changed again and we rang Jayne to see if there was a slim chance of that date which fortunately there was. We decided on the packing service and glad we did, the team arrived the day before moving day and packed nearly everything. They dismantled the large sleigh bed and loaded one of the vans. Removal day arrived and so did the team right on schedule. The loading went well and without a problem. At the other end it was a different story the crew had to wait from about 13.30 until 15.45 before we completed. due to the time and darkness another crew was dispatched to help and I think they all finished about 18.30. From the quote to delivery the whole experience was 1st class/5 star call it what you like. THANKYOU"

Team:
Duane, Jason etc

REPORT THIS REVIEW

Review 9 Jan 2025 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

4 bed vicarage with restricted access to a similar property 40ish miles away.

"Staff we excellent and all went smoothly. Very satisfied.

Only one complaint.
Booking was made in 2024 with a move date of 3 January.
I was told that, due to Christmas close down, I would receive a call before Christmas with a final confirmation. I did not receive that call, despite leaving two phone messages asking for confirmation.
That said, the staff arrived on site at the time and date originally agreed.
"

REPORT THIS REVIEW

Review 9 Jan 2025 Recommended by customer in Nr18 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved with cliffe�s just before Christmas, from start to finish the service was excellent.

"The lads that came were very polite and friendly nothing was too much trouble would certainly recommend. Very good service would recommend"

REPORT THIS REVIEW

Review 8 Jan 2025 Recommended by customer in NG34 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Domestic house move of around18 miles

"Cliffe's removals provide an excellent service, from the initial contact to the actual move it's self. Although we elected to do our one packing the advice Cliffes provided as well as the packing materials was first class. On the day of the move the removal team were very careful with the furniture, everything was covered and protected whilst loading and nothing was to much trouble for them. No items where damaged in the move. Based on my experience, I can fully recommend Cliffes Removals."

REPORT THIS REVIEW

Review 11 Dec 2024 Recommended by customer in Pe12 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Removal

"Cannot fault the two gents showed due diligence to the items being removed easy to communicate with nothing was too much bother"

REPORT THIS REVIEW

Review 7 Dec 2024 Recommended by customer in Nr46 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Full house contents move from Lincolnshire to Norfolk including packing service.

"The whole experience of moving house is a stressful one but with the help provided by cliffe's removals team the level of stress was minimal.
From our first contact with Jayne Cliffe who came to the house and provided a detailed quote through to the flexibility demonstrated by Maureen in allowing us time to finalise the booking at last minute due to a very short notice and a 24 hour turnaround from exchange to completion of our move the back office service was excellent.
The packing service and the move day team of Ethan, Kelvin, Jason and Tommy ably led by Dwayne were professional, courteous, and very hard working and they carried out the move in a timely fashion. I don't envisage another move in the future but if I did the Cliffe's would be my removals company of choice. Thank you all."

Team:
Jayne, Maureen, Dwayne, Ethan, Tommy, Kelvin, Jason,

REPORT THIS REVIEW

Review 2 Dec 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Move was absolutely perfect.

"From the moment we contacted Cliffs removal firm we were informed of the moving proceedings.
On the moving day they arrived on time, everything was handled by the team with care.When we offered to help them we were told no, it�s their job and responsibility. The team were cheerful and polite at all times.We can�t praise them enough. Most certainly recommend."

Team:
They know who they are.

REPORT THIS REVIEW

Review 26 Nov 2024 Recommended by customer in Pe11 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Luton van for removal packed to capacity

"Excellent service given when booking. The day of the move the two gentleman were extremely polite and efficient. They arrived punctually and covered all the carpets"

Team:
Jane booked the service. I cannot remember the two gentlemen�s names.

REPORT THIS REVIEW

Review 19 Nov 2024 Recommended by customer in CO5 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

I moved from a large house with outbuildings to a small bungalow, hence I had some goods going to my new home but also 2 drop offs at storage locations en-route.

"I was very pleased with the service from Cliffes removals, from the initial visit to assess my needs, provision of packaging materials, answers when I had queries and the handling and service on the day of my move. I would definitely recommend (I don't often do that!)"

REPORT THIS REVIEW

Review 18 Nov 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Our move was only three miles but involved quite a lot of items.

"We were very pleased with the service."

Team:
Dwane and Tony particularly.

REPORT THIS REVIEW

Review 18 Nov 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Cliffe�s were very accommodating in securing us the date we needed. They reserved a date for us until we were able to confirm it about a week later, this is something other removers wouldn�t do.

"Cliffe�s were very accommodating and treated our furniture carefully. They turned up on time and were polite and respectful. I wouldn�t hesitate to recommend them."

REPORT THIS REVIEW

Review 13 Nov 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Our move went without a hitch

"The whole process was very professional and the service very helpful and friendly. Would highly recommend this company to everyone."

Team:
Sorry have forgotten their name's but they were great

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Review 30 Oct 2024 Recommended by customer in PE3 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

Moved all of my belongings into storage. I had one extremely heavy 8 seater wooden dining table, that the guys managed to move without any issues.

"Friendly personnel, both in the office and the guys that did the actual move. All in all I was very pleased."

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Review 16 Oct 2024 Recommended by customer in PE9 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We moved just 2 miles but the real challenge was the restricted access to the place we were moving. Jayne Cliffe was right on it, immediately knowing the location and able to say Cliffe''s smallest van would fit and would require multiple journeys.

"Jayne was very helpful, quick to understand the whole move and provided a competitive quotation. Kelvin and Tommy rose to the occasion and where efficient, effective and great to work with."

Team:
Jayne Cliffe, Kelvin and Tommy

REPORT THIS REVIEW

Review 10 Oct 2024 Recommended by customer in NG31 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Initial removals from Malvern, Worcs into Cliffe''s storage. We had used them for the same service in the move down to Malvern (including storage) 13 years previously.

"Removals from Cliffe's to Grantham. Again superb service and staff. All goods in storage for 12 months and everything was perfect. Couldn't rate Cliffe's highly enough for their service and care they take over your property."

Team:
Dwayne for both moves.

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Review 10 Oct 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

House move. 4bed semi to 4bed detached including all furniture etc (inc range oven)

"Cliffe�s removals were fantastic. The team of guys the handled the move were great and we are very grateful to them for helping us move to our new home. The admin staff were really lovely, professional, super friendly and polite. I couldn�t recommend them more!"

Team:
Jane, Maureen and Dwayne and his team.

REPORT THIS REVIEW

Review 3 Oct 2024 Recommended by customer in PE10 business Cliffe's Removals https://www.referenceline.com/removers_removals_companies-in-bourne-cliffesremovals-14353

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Had visit to see what items were going, packed day before move and on moving day it all went very smoothly. They were friendly, polite and i thought very reasonably priced.

"I used Cliffe's as they had a good reputation locally. Everything was explained very well and everything happened as it should. made the move comfortable for me."

REPORT THIS REVIEW

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