Leatherbarrows R & S Ltd

C3 Cirrus Court, Aviation Park, Christchurch
Bournemouth
Dorset
BH23 6BW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
93% recommended   Rating Leatherbarrows R & S Ltd 9.4/100
30 reviews since 2022
 
Satisfaction Ratings
 
Overall Rating
 9.4 /10 Overall Rating 9.4/10
Based on 30 reviews since 2022
 
 
 
Sales & Support 9.4/10 Sales & Support Rating 9.4
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.4/10 Collection & delivery Rating 9.4
Our property was collected and delivered as agreed
 
Service 9.6/10 Service Rating 9.6
The staff were presentable punctual and polite
 
Value 9.1/10 Value Rating 9.1
The price represents value for money
 
 
 
Recent Reviews 
 
" The end to end service was exceptional. At every point of contact the service was excellent; from David's survey, and how accurate he was, to Tracey's kind, helpful and incredibly efficient service...."   more
 
" The whole experience with this Company was outstanding. My complex move to retirement was also geared around the selling of one house, remaining in my work accommodation in the Tower of London, whils...."   more
 
" the boys turned up early and after a review of the house and furniture to move soon cracked into the job. All went to plan and within 4 hours all our goods were in the back of a 18t hgv and long whee...."   more
 
" All departments staff very helpful and friendly would recommend them"   more
 
 
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Review 16 Oct 2024
Recommended by customer in 3015
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
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Customer Review
 
Britannia Leatherbarrows moved our furniture and belongings from the UK to Spain. They collected our belongings from a storage unit, whilst I was in Spain, and even then re packed some of our belongings, which they thought needed to be better packed. Tracey helped coordinate all the necessary customs paperwork and Richard was excellent regards operations. Even when I was missing a vital piece of customs documentation Tracey and Richard helped me navigate the process and ensure our belongings passed through customs.

"The end to end service was exceptional. At every point of contact the service was excellent; from David's survey, and how accurate he was, to Tracey's kind, helpful and incredibly efficient service also helping me navigate the customs documentation, Richard was also incredibly helpful regarding the operations. Brad and Jordon who worked so hard and carefully unloaded, couldn't have been more helpful. I cannot speak highly enough of the entire service. I would always go to Leatherbarrows first before any other provider in future."
 
 
Team:
David, Tracey, Richard, Brad and Jordon
 
 
   Business Reply:
We are delighted with this review, Thanks for taking the time to leave it and to also personally thank all the people involved in your move. We are so passionate about delivering excellent service and support so it means a lot to be thanked in such a kind way for our efforts. We hope you enjoy your new home in Spain and we wish you all the very best.
 

Review 17 Sep 2024
Recommended by customer in 2449
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
My move was quite complex, it began with a full packing service from my two bedroom cottage, held in storage for a month and then a further full packing service from an extremely inaccessible flat in the Tower of London. Both loads were then transported to my new home in the Dordogne where it took two days to unload

"The whole experience with this Company was outstanding. My complex move to retirement was also geared around the selling of one house, remaining in my work accommodation in the Tower of London, whilst awaiting the completion date of buying my house in France. Leatherbarrows accommodated the timeframe of this complexity perfectly and supported me in what was a very stressful experience. All members of staff were courteous and friendly and respected my world of belongings."
 
 
Team:
David, Rob, Chris, Matt and Jordon
 
 
   Business Reply:
Thank you so much for your high praise of our UK removals, storage and European service. Many thanks for choosing Britannia Leatherbarrows, we wish you every success in your new home and happy retirement
 

Review 11 Jun 2024
Recommended by customer in SP11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing from 4 bed house to 3 bed bungalow.. !

"the boys turned up early and after a review of the house and furniture to move soon cracked into the job. All went to plan and within 4 hours all our goods were in the back of a 18t hgv and long wheelbase van. Great group of gents Fantastic job."
 
 
 
   Business Reply:
Many thanks for this lovely review - we'll make sure that it reaches the team members involved in your move, as we know it will mean a lot to them. Wishing you well as you settle into your new home
 

Review 7 Jun 2024
Recommended by customer in Bh23
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent service

"All departments staff very helpful and friendly would recommend them"
 
 
Team:
Sorry don’t them
 
 
   Business Reply:
Thank you for leaving us this review. We feel delighted with this, you are most kind and we wish you well
 

Review 11 Jan 2024
Recommended by customer in BH16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Excellent

"Excellent"
 
 
 
   Business Reply:
Thank you for the 10/10 review. We hope to your enjoying the new office, all the best
 

Review 9 Dec 2023
Recommended by customer in BH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bedroom house local move (only 10 miles). As we live in tied accommodation and were moving for my husband''s work we were not paying for the move ourselves.

"Every time we move we have to get 3 quotes, as our moves are paid for by my husband's work. I've always wanted to move with Britannia but we have to go with the lowest quote and this was the first time in 4 moves that Britannia were the cheapest. The representatives from Britannia have always been professional and helpful when providing quotes.

The team did an amazing job and it was our smoothest move yet. We had no damages at all and they made sure we had everything ever where we wanted in the new home. The team were friendly and accommodating of our four children. Having wanted to move with Britannia for some time, our experience certainly didn't disappoint."
 
 
 
   Business Reply:
I am so happy that you were finally able to enjoy a move with Britannia Leatherbarrows. We hope that we will be able to assist you again with any future moves you may make. Give us a call. All the very best to you and your family.
 

Review 15 Nov 2023
Recommended by customer in RG14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
great service, perfect move without any stress, thanks for helping us.

"thanks for this stressless movement! :-)"
 
 
 
   Business Reply:
Fantastic review, thank you and it was our pleasure to move you, all the very best
 

Review 23 Oct 2023
Recommended by customer in SP7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Whole house move from Surrey to Dorset.

"Competitive price. On time on day of collection. Extremely courteous and very professional. 2 days later returned to new address again on time. Once more professionally unloaded and always friendly. Highly recommend Leatherbarrows - moving is stressful but these guys were a pleasure. Always they were wiling and nothing seemed to be too much trouble."
 
 
Team:
Steve, Jordan, Chris and Aidy
 
 
   Business Reply:
Thank you so much for taking the time to write your kind review, it was a pleasure to read and I will be sure to pass your comments and thanks to the crew. Hope your settling in well to your new home
 

Review 20 Sep 2023
Recommended by customer in NE3
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 7/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 6/10
The price represents value for money
Show All
 
 
Customer Review
 
Collection of a few items of furniture, boxes and other household goods from an address in Dorset, storage for a few weeks, and then delivery to an address in Newcastle upon Tyne.

"Found it hard to get reasonable quotes for a part load move from Dorset to Newcastle. Leatherbarrows gave a reasonable quote in that they proposed storing the items free of charge and then delivering them to us when they were next coming up north.
Items were collected on the day requested. There was then a slight glitch in that a few weeks later they said they would bring the items and then had to cancel that visit. It was rearranged for a few weeks after that…so a bit longer than we had expected. Delivery men very professional and careful with things, and uncomplaining when they had to take heavy items to the second floor of our house!"
 
 
 
   Business Reply:
Thank you for leaving us a review. I am glad we found a suitable solution for transporting your items to Newcastle for you and you were happy with the service. We are always happy to look at cost affective options when the customer has some flexibility with their move such as yours. Please let us know if you would like us to assist you again in the future
 

Review 15 Sep 2023
Recommended by customer in PR56
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
With a move half way across the country, working with the company to align delivery dates with another client saved us over a third of the cost.

"The team at Britannia were fantastic. From the office staff to delivery crew, everyone was polite, professional and very helpful.
Even though we’d been speaking for a while, I was only able to officially give less than 24 hours notice due to late exchange of contracts. The team were still sat there 9am sharp the very next day to collect all our belongings. Working on one of the hottest days of the year, they loaded us in only a few hours before getting on their way. They couldn’t have been more accommodating. Went without a hitch. Would definitely use again. Fantastic company"
 
 
Team:
Clare (office), don’t recall the names but both collection and delivery teams were fantastic
 
 
   Business Reply:
What a delightful review to receive from a delightful customer. Your comments will be passed to the collection and delivery crews. I know your move was hard to arrange on your side, but we love a challenge so always happy to assist! I am so pleased that all went according to plan, and that the collection and delivery went smoothly. Once again thank you for choosing us and all the best from the team
 

Review 10 Sep 2023
Not Recommended by customer in BH21
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 2/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Move into store and redelivery

"The initial visit by the representative was reassuring in the standard to expect.
The team who moved us out were very professional and carried out protection to our home and furniture.
Later after being in storage for some weeks although given three weeks notice they were not able to meet our delivery requirements which was most inconvenient to us and we had to wait a further week.
Prior to the delivery date I phoned the office to confirm the time the removal vehicle would arrive, told 9 to 9.30 they arrived at 9.50.
We advised the driver that we had had the whole house carpeted the previous day and would they put in place all protections that had been previously done, this was not done and we had to request further coverings and no door coverings were provided.
We had expected all our furniture to arrive in one load! but it did not in fact when they completed emptying two pallets we were advised that they had to go back to the depot to collect three more.
But to add a further shock we’re told they had to do another job for someone else before returning with our furniture."
 
 
 
   Business Reply:
Thank you for your review. All our reviews are important to us and I just wanted to add some explanation to some of the points you have raised in your mixed review.
In regards to the delay in arrival, we regret that we there was a slight delay in this. I am also sorry that the delivery crew did initially fall short of providing adequate protection for you. Our crews are always happy to provide increase the level of protection until the customer is satisfied.
In respect of your request for your ideal delivery date from store, we always try to accommodate this, however during busy months, such as August, it can be more difficult to organise this around other customers prior bookings. We were happy to arrange this as close your ideal date as we could.
In regards to the delivery, this was operated this way due to your delivery address being close to our storage warehouse. The vehicle we used required us to make 2 short journeys to complete your delivery of your goods as you had 5 storage containers in store with us. To confirm, the crew were tasked with another job on this day but not until after yours was finished and completed.
Again apologies that you were not satisfied in some areas of your removal, however it was good to see that you were happy with the sales and support and also the packing and handling. All the best.
 

Review 21 Aug 2023
Recommended by customer in Gl14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move 1.5 hours away, pack and move. Lots of stuff considering house moving from quite small!

"Was a little surprised at the cost initially, but on comparison with another firm the quote was significantly better. Plus as it turned out it was worth every penny as the team were unfaultable.

Packing was thorough, no losses no breakages. Staff were at all times polite, good spirited and took the vast degree of stress out of moving house.

I would not hesitate in recommending them."
 
 
Team:
Sorry i left this rather long, but they were all great
 
 
   Business Reply:
Thanks for your lovely review and compliments to our staff. These comments will be passed directly to them as they strive for the best service standards. Of course we would love you to recommend us, thank you
 

Review 30 Jul 2023
Recommended by customer in RG5
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Three-day move from Berkshire to Durham. One day to pack fragile items, take apart beds and load, one day to travel and one-day to unload and assemble beds.

"Although they arrived later than stated Craig and Danny worked flat out to pack and load our house by the end of the day. Nothing was too much for them. On the day of moving in they arrived on time and again quickly unloaded all our boxes and furniture everything being put in the correct room. We still have a few boxes to unpack, though we have unpacked all the fragile items, and there was nothing broken.
All packing material, including wrapping paper were taken by the movers to reuse. Any boxes we had not unpacked when they left will be collected.
We were very happy with the service provided and would happily have Danny and Craig from Leatherbarrows Britania move us again. They helped take a lot of stress out of what can be a stressful situation."
 
 
Team:
Craig and Danny
 
 
   Business Reply:
What a delightful review to receive, thank you for writing it and I will make sure that your kind comments are passed onto Danny and Craig directly. I am pleased that you were happy with our service and that your move was completed to your expectations. Thank you again
 

Review 24 Jul 2023
Recommended by customer in BA8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The movers where great !

"Adi and Sean where great pleasure to chat to and worked very hard! I would highly recommend the company to anyone who needs to move :-)
"
 
 
Team:
Adi and Sean
 
 
   Business Reply:
Thanks for taking the time to write a review for us. I will of course pass your thanks and lovely comments to Adi and Shane who will be delighted to read these. All the best to you and do come back to us again for any future moves
 

Review 10 Jul 2023
Recommended by customer in 3086
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
we have used Leatherbarrows moving from the UK to Spain

"Great Company- very professional Team - i wouldn't hesitate to recommend this company "
 
 
 
   Business Reply:
Thank you for your review. It was a pleasure to assist you with your move to sunny Spain, all the best for the future and hope to help you again
 

Review 20 May 2023
Recommended by customer in BH14
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a 4 bedroom bungalow with a double garage to a third floor 3 bedroom flat

"The move went really well and I have named the two gents who spent the 2 days with us."
 
 
Team:
Ciaran, Chris
 
 
   Business Reply:
So pleased that your move went well, I will pass your gratitude onto the crew, best wishes
 

Review 6 May 2023
Recommended by customer in GL15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was cross country. We packed the house ourselves and had a 3 day move.

"Andy and Lewis gave me confidence that the move was going to be okay. There was a late change in dates which meant I was struggling to find Friday availability anywhere. Andy was able to offer me a Thursday and a delivery Wednesday afternoon and finish Thursday the following week. As it turned out this was fantastic as the sale completion was held up over a Bank Holiday weekend and we didn't actually complete the purchase till the Tuesday afternoon.
The loading team arrived when they were expected. All were very helpful and efficient. They did the job in under 3 hours, there were 4 of them.

The delivery team arrived on the Wednesday afternoon as indicated and worked to get as much off the lorry as possible by 5pm. They came back Thursday morning and finished the job. There were 2 of them. They had 2 containers on the lorry, so it was very long.
I didn't get all the names, but they were all polite, helpful, good guys."
 
 
 
   Business Reply:
Thank you for your comprehensive and appreciative review. I will be sure to pass your comments to Andy and Lewis and the crew also. Hope all is going well in your new home and please come back to us for any future moves
 

Review 24 Apr 2023
Recommended by customer in BH3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Leatherbarrows stored our items and delivered the stored items to our new address.

"The staff at the storage site were helpful and knoledgeable.
The delivery guys wre on time and very helpful.They placed items carefully to where we asked. The items showed no damage having been very well wrapped in their containers. Price was good for the serviceprovided
Overall the service and price were good. Staff were helpful and items were stored safely.Delivery was prompt,staff were organised and placed items where we wanted.
Items were well protected by wrapping."
 
 
Team:
Unfortunately the delivery guys did not give their names
 
 
   Business Reply:
Thank you for your valued review. We are pleased the move went smoothly for you. If we can be of assistance to you in the future we would love to be able to help you again, take care
 

Review 5 Apr 2023
Recommended by customer in GL5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Dorset to Gloucestershire with a toddler - we had the packing service from the movers which meant we could live in our house as normal right up until the day before we moved.

"The initial consultation at the house was incredibly informative as we hadn't used a removal company before. The communication with the company was excellent on the run up to the move even though our move date kept changing. The movers were polite and incredibly hard working, and considerate of our neighbours at both ends when parking the lorry. They packed up the house, drove 3hrs and unpacked the whole thing at the other end in only 2 days!"
 
 
Team:
Craig and Danny
 
 
   Business Reply:
Thank you for your encouraging words and comments. the staff are delighted to have helped you with your move, we wish your family much happiness in your new home
 

Review 4 Apr 2023
Recommended by customer in SO32
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Small 3 bed to large 4 bed, Including full packing service and 3 days'' "holdover" storage

"The team were excellent. Clearly experienced professionals and were helpful, friendly and knowledgeable."
 
 
Team:
Mark, Dave, Andy, Sam and Ady
 
 
   Business Reply:
Thank you so much for your kind comments. We strive to give all our customers a great professional service so glad we delivered. Please do come back to us again if we can assist you in the future
 
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