Coppards Removals and Storage

Unit 2 Scrubs Farm, Lower Gravel Road
Bromley
Kent
BR2 8LL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
100% recommended   Rating Coppards Removals and Storage 9.6/100
23 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 23 reviews since 2017
 
 
 
Sales & Support 9.3/10 Sales & Support Rating 9.3
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.7/10 Service Rating 9.7
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" Could not fault the removal team who were polite, enthusiastic and efficient. It was good to see that they were young including the team leader and Coppards are giving opportunities to progress their ...."   more
 
" All staff were amazing. Office staff in the run up to the move went out of their way to book us in then the team on the day were absolutely brilliant. Highly recommend Coppards."   more
 
" Couldn't have done better. Helpful polite. Nothing was too much trouble."   more
 
" The team were amazing! The emptied our house in Kent on the first day and were unloading in Somerset by 8:30 the following morning. They were respectful of our things, and were pleasant and polite w...."   more
 
 
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Customer Reviews
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Review 14 Jun 2018
Recommended by customer in TN8
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was handled over two days and on both days it rained heavily and constantly especially on delivering of goods to our new address.
 

"Could not fault the removal team who were polite, enthusiastic and efficient. It was good to see that they were young including the team leader and Coppards are giving opportunities to progress their careers."
 
 
 
 
 
 

Review 21 May 2018
Recommended by customer in ME16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Orpington to Maidstone.
 

"All staff were amazing.
Office staff in the run up to the move went out of their way to book us in then the team on the day were absolutely brilliant.
Highly recommend Coppards."
 
 
 
 
 
 

Review 19 May 2018
Recommended by customer in BR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Chris
 
 
 

Review 19 May 2018
Recommended by customer in BA11
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move was over 2 days as we moved from Kent to Somerset.
The house we moved to is 4 stories high, so there are lots of stairs.
The van had access to the garage at the rear, where we stored lots of shift.
 

"The team were amazing!
The emptied our house in Kent on the first day and were unloading in Somerset by 8:30 the following morning.
They were respectful of our things, and were pleasant and polite with us.
I can't recommend them enough."
 
 
 
 
Team:
Chris Chris S
 
 
 

Review 19 May 2018
Recommended by customer in TN40
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Despite the house not being empty when we arrived the lads were cool and calm and patient.
 

"Couldn't have done better.
Helpful polite.
Nothing was too much trouble."
 
 
 
 
Team:
Tony
 
 
 

Review 14 Mar 2018
Recommended by customer in BN24
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Crayford to Pevensey in very heavy snow.
 

"Our move went very well considering the challenges with the weather. Everybody at Coppards from Paul who gave us the quote to Tony and Michael who moved all our stuff were great.Well done Coppards."
 
 
 
 
Team:
Tony Michael
 
 
 

Review 27 Feb 2018
Recommended by customer in BR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House move, local.
 

"Really impressed with the service.
The team quickly packed the van and were very courteous.
Overall, I would certainly recommend for any local moves."
 
 
 
 
 
 

Review 26 Feb 2018
Recommended by customer in SE26
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from the 4th floor with no lift. My main concern was for them.
 

"They were dead on time 9.00 start. I found them very friendly and reassuring. My day went very well and I received 100 percent from them.
Very big thank you.

I would definitely recommend."
 
 
 
 
 
 

Review 19 Feb 2018
Recommended by customer in PO20
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The move involved the transfer of belongings from a 4 bed roomed house in South East London and a three hour drive to unload into our new home, a bungalow on Sussex Coast.
 

"There was some heavy furniture plus heavy crates containing books to be loaded and unloaded.
The 3 men team worked very hard and carefully to ensure that everything was transferred safely without any breakages.
They worked very well as a team, and we were very pleased with their positive attitude and good humor."
 
 
 
 
 
 

Review 15 Feb 2018
Recommended by customer in TN8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move went smoothly with no hitches. We left at 12.00 AM and were in new property by 1.30 PM.
The team arrived promptly at 8.30 AM as promised.
 

"Excellent service.
Unfortunately cannot remember the names of two gentleman that moved our furniture.
Extremely pleasant and courteous and nothing was too much trouble.
Also Luke who prepacked the day before was very efficient.
Well done team."
 
 
 
 
Team:
Luke
 
 
 

Review 2 Feb 2018
Recommended by customer in BR1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went very well considering the bad weather conditions. We were very pleased.
 

"Good team of men who worked well together.
We were very pleased the move went very well."
 
 
 
 
 
 

Review 30 Jan 2018
Recommended by customer in BH16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went smoothly thanks,great team.
They worked very hard.
We were moving from a very long steep drive and Lee, Tony and Michael had to keep walking up and down the drive to put the whole contents of our house in the removal van a lot of it as we had been in that house for 36 years.
The drive was so steep and no where flat to put the lorry but that didn't bother them, they were marvelous.
They delivered it all the next day to a bungalow at Bournemouth.
Thankfully no stairs and a long flat drive for the lorry.
Thank you so much.
 

"Such wonderful guys so hard working and polite and so understanding.
Nothing was too much trouble.
It took all the stress out of moving. We would recommend your company to everyone that is moving.
It was a two day move from selsdon to bournemouth.
Good value for money and a very hard working team.
Thank you so much you are a fantastic company.
Well done Coppards,
Yours sincerly
Grene and Ray
Thank you once again Lee, Tony, Michael you are a fantastic team."
 
 
 
 
Team:
Lee Tony Michael
 
 
 

Review 30 Jan 2018
Recommended by customer in BR1
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 

"Excellent, on time and the men couldn't do enough to make the move smooth and stress free."
 
 
 
 
 
 

Review 5 Dec 2017
Recommended by customer in BR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
4 bed detached house. No particular challenge.
 

"Very professional, quick, careful and tidy. Floors protected in old and new property. Excellent service."
 
 
 
 
Team:
Simon
 
 
 

Review 3 Nov 2017
Recommended by customer in ME2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"I could not ask for better service. The whole company made the move a whole lot less stressful. " It's what we do!". "
 
 
 
 
 
 

Review 26 Oct 2017
Recommended by customer in TN8
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 3/10
The firm took care in packing and handling our property
Collection & delivery 4/10
Our property was collected and delivered as agreed
Service 4/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
It was extremely hectic the removal men worked very hard but things were put anywhere therefore no proper order.
 

"We found the removers were on time but were in such a hurry all the time that jewellery was dropped over the drive.

Clothes were mixed up. May be a little more haste and less speed."
 
 
 
 
 
   Business Reply:
Dear Mrs G, We are truly sorry that you feel that our services were not up to scratch. Had you told us of the problems we would have acted to put things right for you. We would like to point out however that you were made aware of the code of practice, details for loss and damage, claims procedures, cancellation charges and protection options. These were made very clear to you through our quote that we sent to you. If there were any misunderstandings we sincerely apologise and would like to take this opportunity to wish you the very best for the future.
 

Review 13 Oct 2017
Recommended by customer in BS14
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house pack and move from London to Bristol.
 

"Very impressed with service. Was offered a special deal when I explained our circumstances (included relocation budget from husbands company). The removal team were fantastic. Chaz took great pride in his work, was so careful with our goods. The team worked really hard. We were very pleased. "
 
 
 
 
Team:
Chaz Chaz
 
 
 

Review 19 Sep 2017
Recommended by customer in HR20
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2 day move from Croydon to Norfolk.
 

"Extremely hard working movers. Friendly and very helpful."
 
 
 
 
 
 

Review 19 Sep 2017
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Pettswood to Buxton, Norwich. Packing of delicate items undertaken day 1. Packing of rest of house day 2. Delivery of house contents day 3. Excellent service and team.
 

"Excellent team and very helpful and quick."
 
 
 
 
 
 

Review 15 Sep 2017
Recommended by customer in BR6
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving contents and 2 houses into 1 house. Very hot 3 days but no complaints and the moving out (packing) was left to coppords. 4 bed house to 4 bed chalet bungalow.
 

"Brilliant team, very efficient. trustworthy and punctual. New house had newish carpets so care was taken with plastic for floor and shoes cover to keep everything clean nothing too much trouble. Beds and cots were assembled. All the packing of china, glass etc was done using top quality tissue, boxes all new and were wardrobe boxes. Fantastic company."
 
 
 
 
Team:
Adam Alan Charli
 
 
 
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