Guardian Moving & Storage Ltd

Clifton View, East Mains Industrial Estate
Broxburn
West Lothian
EH52 5NE

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Guardian Moving & Storage Ltd 9.6/100
129 reviews since 2016
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 129 reviews since 2016
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.4/10 Value Rating 9.4
The price represents value for money
 
 
 
Recent Reviews 
 
" My experience with Guardian was faultless. My family and I have used Guardian multiple times now, and will continue to do so in the future. The pre-move support was outstanding - the staff made sure...."   more
 
" After packing up the house, I contacted several movers and decided to go with Guardian Moving and Storage. Guardian provided a straightforward estimate, they were always available to answer questions ...."   more
 
" They made everything feel well-managed and smooth despite the usual house-moving stresses. The service on email/phone was helpful and prompt and the staff who delivered were courteous and quick. We ca...."   more
 
" It was very average. Understaffed team, 2 guys at the Edinburgh end. One of these drove down to Somerset and then they employed a new person from a different company who they had never met to help unl...."   more
 
 
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Review 22 Nov 2021
Recommended by customer in PA5
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full move out of 3-bedroom house to the opposite side of the city.

"My experience with Guardian was faultless. My family and I have used Guardian multiple times now, and will continue to do so in the future. The pre-move support was outstanding - the staff made sure I was ready and supported me in the process and with moving boxes and supplies.

On the day - the moving team were courteous and efficient. The effort these guys went to couldn't have been surpassed.

Yes - you could economise and go with a "one-man-band" outfit, and not had the assurances that a larger firm provides but end up having to do much of the lifting yourself. I hardly had to lift a finger on my move day!

If you are looking for pre and post move support, a highly professional team and the confidence that your move day (one of the most stressful days of your life!) will run smoothly - don't look any further than Guardian."
 
 
Team:
Graham and Robbie
 
 
 

Review 1 Nov 2021
Recommended by customer in EH3
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
We were forced to move out of our flat due to flooding from the flat above us.

"After packing up the house, I contacted several movers and decided to go with Guardian Moving and Storage. Guardian provided a straightforward estimate, they were always available to answer questions regarding the move, and they sent out a professional to estimate the cost of the move. The moving team was outstanding. Graham, Craig, and Colin did an incredible job. They were professional, efficient, very hard working and moved us in less time than estimated. They wrapped the furniture with great care and efficiently packed it along with many boxes in the containers."
 
 
Team:
Graham, Craig, and Colin
 
 
 

Review 24 Oct 2021
Recommended by customer in PA34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We had a slightly complicated move, with three pick-up points (two from storage units and one from a private home) and then Guardian stored everything at their site before a later drop-off to us. Also we moved several hundred miles and had to make some changes to our plans, which were accommodated easily. Guardian did not remove from our old house, nor pack anything for us.

"They made everything feel well-managed and smooth despite the usual house-moving stresses. The service on email/phone was helpful and prompt and the staff who delivered were courteous and quick. We can't recommend Guardian highly enough."
 
 
Team:
Linda was always helpful in the office.
 
 
 

Review 22 Oct 2021
Recommended by customer in Eh34
 
 
Satisfaction Ratings
 
Sales & Support 6/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 4/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 6/10
The staff were presentable punctual and polite
Value 2/10
The price represents value for money
Show All
 
 
Customer Review
 
From Edinburgh to somerset

"It was very average. Understaffed team, 2 guys at the Edinburgh end. One of these drove down to Somerset and then they employed a new person from a different company who they had never met to help unload. A couple of breakages, including a picture.while the gentleman was removing the glass and breaking it up by hitting it with his fist, his blood dripoed onto the painting. The job was done but I am slightly dreading taking it out of storage and seeing what else I find.
"
 
 
 
 

Review 22 Oct 2021
Recommended by customer in PA37
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of upright piano from Oban to Belfast.

"An excellent service for moving my piano. From the moment I enquired, I got instant communication and was kept informed all the stages of the way. Piano arrived in perfect condition and I would not hesitate to use again."
 
 
Team:
Jordan - she's great!
 
 
 

Review 22 Oct 2021
Recommended by customer in EH10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 2 separate flats (one ground floor and one second floor) into a house. Utilised two separate crews and vans.

"Every aspect of the move was easy. All staff from office team (Linda and Jordan), assessor (Tommy), staff who delivered boxes and movers on the day (two crews led by Graham and Jack) were friendly, helpful and professional. Putting us at ease through every step of the process (it's as if they do this every day!). Would definitely recommend Guardian to others."
 
 
Team:
Teams led by Graham and Jack
 
 
 

Review 22 Oct 2021
Recommended by customer in PA34
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Cannot fault Guardian in any way. Personable staff, super efficient and always courteous and bent over backwards to be accommodating. So helpful in every way"
 
 
Team:
Linda, Jordan, Graham,Gregor
 
 
 

Review 22 Oct 2021
Recommended by customer in EH12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of house contents was over 2 days, then put into storage.

"I totally recommend Guardian Moving & Storage.
Everyone in the company are friendly, polite and helpful.
Moving can be stressful, but I had 2 stress free days, thanks to the first class service.
Every care was taken when moving all my boxes, and items like my settees and tables, were very carefully wrapped in quality covers, unlike some companies that just throw an old blanket over them. Great care was taken when placing all my items in the removal van.
"
 
 
Team:
Sorry, can’t remember, but everyone in the company is great.
 
 
 

Review 7 Sep 2021
Recommended by customer in EH17
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving to a new build home and wanted a full service in terms of packaging and having the assurance that the movers would remain with us for the delay if there were any delays in getting the keys to the property. We also paid for additional insurance.

"We were delighted with Guardian from start to finish. At the quotation stage, Guardian came round (with 2 staff) and discussed in detail what they could offer in terms of services. Some other moving firms just used video technology to view the house - it may work for some but we appreciated the in person service. They explained in detail what we were required to do in terms of moving and what we could leave to them. At this point we were feeling really positive about choosing Guardian and it helped even more when their quote came in lowest of the 4 firms we asked to quote.

The moving team came into the house the day before the move to begin packaging and loading. Our team of Sandy, Craig and Connor were very friendly and helpful - they were also very flexible in terms of working around us from room to room. Gary and Troy came round in the afternoon to ensure that the necessary packaging and loading was done.

The day of moving went very smoothly. Sandy,Connor and Robbie did a great job in clearing out the old home to give us sufficient time to complete cleaning jobs. I had some furniture and boxes to collect from another property and they were very proactive to collect it for me and save me the bother.

They were also very good with moving all of the furniture and boxes back into our new home. Where they made some minor marks, they were quick to point it out to us and no damage was done to the house. Furthermore everything that was packed by them has come out of its packaging unscarred. The guys also disassembled and rebuilt our beds and that was hugely appreciated.

Overall, we could not have been more pleased with our choice of Guardian and would not hesitate to recommend them."
 
 
Team:
Sandy, Craig, Connor, Gary, Troy and Robbie
 
 
 

Review 31 Aug 2021
Recommended by customer in EH47
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was shipping a dinner service from Scotland to Illinois, USA.

"Extremely helpful to me as I had never done anything like this before. All the various stages were explained to me.
I didn’t encounter any problems from initial meeting/ phone calls to packing and shipping. All went very smoothly."
 
 
Team:
Linda….in the office was especially helpful. Also packer was careful at handling and packing goods
 
 
 

Review 6 Jul 2021
Recommended by customer in EH7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It was a move from a 2nd floor flat to a first floor flat. Guardian packed all the kitchen equipment including crockery, glasses and cutlery. Nothing was broken.

"I have used Guardian Removals for removals and storage a few times in the past 20 years, and the service has always been fantastic.

This time the move was straight forward. They arrived at 8:30 and I was moved into the new flat by 2:00.

When I moved from Lancashire back to Scotland in 2010, the buyers of my house wanted entry in 7 days. I called Guardian on the Friday and they pulled out all the stops to come to Lancashire the following Thursday and take everything into storage."
 
 
 
 

Review 20 Jun 2021
Recommended by customer in EH49
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a 2nd floor 2 bed tenement flat in Edinburgh (no lift) to a 3 bedroom house in West Lothian. During lockdown. With a baby and a toddler. On a freezing wet day in January… Needed a few bits of furniture dismantled and rebuilt.

"Guardian did all our packing, were easy to deal with and made the whole process so much smoother. We had an issue getting our keys (due to an issue with our buyer) but Guardian helped reduce the stress and clearly explained their contingency plan for us ( thankfully didn’t need it!). They were easy to contact, and handled our high stress calls with a friendly manner. Despite only getting to the house at the last minute everything was unloaded very efficiently. Floors were well protected and staff were professional and friendly."
 
 
 
 

Review 17 Jun 2021
Recommended by customer in EH75
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move carried out in liaison with McGimsey. Two Part loads from one address going to two different uk addresses . All well organized.

"Kept informed all the way through process."
 
 
 
 

Review 10 Jun 2021
Recommended by customer in PA31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a move of a limited number of items from London to the West Coast of Scotland so that it was a part load and had to fit in with other moves.

"Guardian were responsive to my various changes of plan and when the moment came for the move did exactly what they said they would do."
 
 
 
 

Review 10 Jun 2021
Recommended by customer in G77
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a house with valuable contents to a flat nearby

"We were highly delighted with every aspect of the service and the cost having had competitive quotes. We cannot recommend Guardian highly enough."
 
 
 
 

Review 3 Mar 2021
Recommended by customer in DD11
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
My furniture was collected from my sold house in West Lothian and put into storage for a year until I was ready to receive delivery to our new home in Angus.

"The staff were all very helpful, informative and polite.
I paid for the uplift, then the storage and finally the receipt of delivery. No item was damaged in this process.
I received excellent service from the company and can not fault them.
I have no hesitation in recommending them."
 
 
 
 

Review 20 Feb 2021
Recommended by customer in EH49
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack and move from two bedroom third floor tenement flat to four bedroom house.

"Move made between Christmas and New Year when 8 months pregnant. Professional service to pack and move. Excellent customer service from quote to moving."
 
 
 
 

Review 19 Feb 2021
Recommended by customer in KY12
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved in December and put my trust in the best company around in my opinion. At every stage I felt valued and was kept informed at every step. A full description is below but suffice to say: Moving home - choose Guardian every time.

"I used Guardian 11 years ago and they did such a great job I didn’t hesitate to use them again with my recent move. I opted for the complete service, packing up my old home, storing for a week and then delivering to my new home. On each occasion, from my initial phone call to the last box being offloaded their service was first class. My belongings were treated like precious cargo and the operatives doing the work were polite, helpful and friendly throughout. Their service is outstanding so if you are hesitating on which removers to use, hesitate no more. In short - if you want a hassle free move then Guardian is simply the best."
 
 
Team:
I could not single out one person - they are a great all round team
 
 
 

Review 19 Feb 2021
Recommended by customer in EH14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Two part move with storage in between as new property not ready for 5 weeks after moving out.

"This was our second move with Guardian and we chose them again as the first one went very well.
This move was more complex as we had to arrange storage whilst waiting for our new property to be ready.
the move out to relatives was very professionally done and the storage went smoothly too (we had arranged a pre-packing service again and this was excellent).
the final part of the move was dealt with very professionally despite it being the first day of snow!
We would highly recommend Guardian as a Friendly, efficient and professional company."
 
 
Team:
Linda and Jordan in the office were particularly helpful and efficient
 
 
 

Review 4 Feb 2021
Recommended by customer in EH42
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a very large house to a much smaller new build. There was a huge amount of tools from workshop in the garden and considerable stuff in the garage.

"The company was very helpful in booking our removal. We had to provisionally book 2 or three times as there was an issue with house buyer. This was handled extremely well.
The team that carried out the removal were exceptional. They were friendly, polite, very helpful and often entertaining on what could have been a stressful two days."
 
 
 
 
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