Lion Removals

Where reputations count.

Crinan, High Street, New Galloway
Castle Douglas

DG7 3RL

Removers - Removals Companies

Lionremovals.co.uk

Email This Business

Mobile 07407 101069

Listed under: Removers / Removal Companies

100% recommended Rating 10/100
6 reviews since 2023

Satisfaction Ratings

Overall Rating	10 /10
Based on 6 reviews since 2023

Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Recent Reviews

" Absolutely fantastic service. Terry made our move a stress free experience. Friendly, professional and efficient. Great communication reasonable rates for this quality of service. Would highly recomme...." more

" Terry and his co worker were professional and helpful in all aspects of the removal process. Nothing was too much trouble. I would most certainly use them again and definitely recommend them to anyone...." more

" Helpful, polite, friendly. Couldn't do enough to help. Came on time, worked quickly, no damage done. Wrapped furniture in protective covers. Kept furniture and boxes and plants for 2 days until we...." more

" Lion Removals were fantastic really professional packed everything beautifully. Very punctual indeed - info was given correctly, all very clear. They were also really friendly and cleary 100% trustw...." more

About Us
Information provided by the business
Legal Name: Lion Removals.

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Review 9 Aug 2024 Recommended by customer in DD3 business Lion Removals https://www.referenceline.com/removers_removals_companies-in-castledouglas-lionremovals-98388

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

3 hr journey from country side to city. Moved into a top floor flat. Terry moved us as well as all our stuff!

"Absolutely fantastic service. Terry made our move a stress free experience. Friendly, professional and efficient. Great communication reasonable rates for this quality of service. Would highly recommend Terry and his business. "

Team:
Terry

REPORT THIS REVIEW

Review 14 May 2024 Recommended by customer in DG9 business Lion Removals https://www.referenceline.com/removers_removals_companies-in-castledouglas-lionremovals-98388

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Collect possesions from a storage unit and deliver to new home.

"Terry and his co worker were professional and helpful in all aspects of the removal process. Nothing was too much trouble. I would most certainly use them again and definitely recommend them to anyone requiring a high quality value for money service.
"

REPORT THIS REVIEW

Review 19 Jan 2024 Recommended by customer in DG5 business Lion Removals https://www.referenceline.com/removers_removals_companies-in-castledouglas-lionremovals-98388

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Low doorways
Sloping drive
Narrow busy road
Heavy furniture
Lots of small steps in house and garden.
England to Scotland.

"Helpful, polite, friendly.
Couldn't do enough to help.
Came on time, worked quickly, no damage done. Wrapped furniture in protective covers.
Kept furniture and boxes and plants for 2 days until we got there.
Will use again if needed."

Team:
Terry

REPORT THIS REVIEW

Review 11 Jan 2024 Recommended by customer in DG3 business Lion Removals https://www.referenceline.com/removers_removals_companies-in-castledouglas-lionremovals-98388

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving me and family household goods from one village to another, 30 mins away.

"Lion Removals were fantastic really professional packed everything beautifully.
Very punctual indeed - info was given correctly, all very clear.
They were also really friendly and cleary 100% trustworthy.
A truly professional service!
Making a naturally stressful undertaking (moving house).
A great deal easier for us all."

REPORT THIS REVIEW

Review 11 Dec 2023 Recommended by customer in PG6 business Lion Removals https://www.referenceline.com/removers_removals_companies-in-castledouglas-lionremovals-98388

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I moved from terraced St House to Sheltered Howling bungalow. The team at Lion Removals were exceptional, polite and nothing was too much trouble. The triple wardrobe was a challenge but they coped well dismantled and re-assembled.

"Exceptional service will recommend them."

Team:
Terry Joe

REPORT THIS REVIEW

Review 24 Oct 2023 Recommended by customer in DG12 business Lion Removals https://www.referenceline.com/removers_removals_companies-in-castledouglas-lionremovals-98388

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a basement flat to a cottage 1.5 hrs away.
Movers had to deal with a wet set of stairs to the flat.

"Excellent service.
Speedy and helpful.
Even arrived with extra protection to ensure my furniture and boxes were moved with care considerate and ultimate protection.
Highly recommended."

REPORT THIS REVIEW

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