M J Christophers & Son

Quarry Park Road, Newquay
Cornwall

TR7 2NP

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating M J Christophers & Son 9.8/100
560 reviews since 2017
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 560 reviews since 2017
 
 
 
Sales & Support 9.7/10 Sales & Support Rating 9.7
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.8/10 Packing & Handling Rating 9.8
The firm took care in packing and handling our property
 
Collection & delivery 9.9/10 Collection & delivery Rating 9.9
Our property was collected and delivered as agreed
 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite
 
Value 9.6/10 Value Rating 9.6
The price represents value for money
 
 
 
Recent Reviews 
 
" A great service. Nice to use a local family firm. Very helpful team. Would definitely recommend"   more
 
" The staff members did an excellent job. They worked very hard, were knowledgeable and courteous - this made the whole experience less stressful for me. As a family run company, I feel they put more...."   more
 
" The office team and Mike, Nick and Dan were fantastic. Very careful, personable and accommodating. Overall we could not thank them enough for a great job and for making what is a stressful time a lot ...."   more
 
" Not having moved for nearly 30 years, I had forgotten how stressful the buying, selling and moving process are. They were significantly reduced because of the high quality of the people at Christophe...."   more
 
 
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Review 17 Dec 2024
Recommended by customer in TR8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal, storage for 18 months and then moving in to new house

"A great service. Nice to use a local family firm.
Very helpful team.
Would definitely recommend"
 
 
 
 

Review 17 Dec 2024
Recommended by customer in TR8
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
My house move involved the use of the company packing and storage service, removal of my house contents into storage and delivery of my house contents to my new home.

"The staff members did an excellent job. They worked very hard, were knowledgeable and courteous - this made the whole experience less stressful for me.

As a family run company, I feel they put more care and attention into the services offered and provided to customers. The office staff were particularly helpful in guiding me through the process and answering my queries. The removals staff work very hard and are a credit to the company which thrives on their professional and courteous service to customers - I hope the company Management recognises and rewards their loyalty."
 
 
Team:
Zena and front of house office staff. Adrian and other removals staff assigned to my removals booking
 
 
 

Review 11 Dec 2024
Recommended by customer in PL31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Christophers moved our goods twice, first to storage and then to our new home.

"The office team and Mike, Nick and Dan were fantastic. Very careful, personable and accommodating. Overall we could not thank them enough for a great job and for making what is a stressful time a lot easier. We were delighted with the service and care taken especially as nothing was damaged."
 
 
Team:
Zena, Debbie, Nick, Dan and Mike and Son.
 
 
 

Review 11 Dec 2024
Recommended by customer in TR26
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a large house, taking place over two separate days, into storage which extended longer than the anticipated date. Subsequent move to new property, delivering house contents in on two separate days.

"Not having moved for nearly 30 years, I had forgotten how stressful the buying, selling and moving process are. They were significantly reduced because of the high quality of the people at Christophers and Sons. I cannot recommend this firm highly enough. From the first contact in assessing a quotation, to the operation of the move itself, to putting my goods into storage, in negotiating final removal dates to effecting the final moves, the service was impeccable.

I was very well briefed in the first meeting with Mike Christophers how the move would operate and what to expect. The whole process turned out exactly as I had been informed. The paperwork was exceptionally clear and helpful.

The delivery teams were, without exception, courteous, quick, helpful, and, most of all, helpful. They ensured that I knew what they were doing every step of each of the four removal days.

I had total confidence in the storage of my goods and absolute faith in their safety.

The administrative team were remarkable in the helpfulness and patience, particularly in light of a moving date which seemed to change from hour to hour.

I was particularly appreciative when the team managed to arrange the second of my moves as close as possible to the first, meaning the delivery was on a Saturday.

Using Christophers and Sons was worth every penny for a stress and damage free move. Enormous thanks."
 
 
Team:
Everyone, from Mike to Zena and the office team and ALL of the removal guys, whose names I don't recall.
 
 
 

Review 3 Dec 2024
Recommended by customer in PL15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving house

"Thank you for your service."
 
 
 
 

Review 3 Dec 2024
Recommended by customer in CV21
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
This October M J Christopher''s moved us from Cubert in Cornwall to Rugby in Warwickshire, after several false hopes, it eventually happened,

"From the first time that they came to give us a quote, they have been most professional, who ever you spoke to, they were very polite and helpful.
On the day that they came to move us out, they made sure that they left no damage to the furniture or our bungalow.
Everything was then put into storage for 4 weeks, on the day that they delivered all our belongings, once again they were very careful not to damage the furniture or the bungalow.
Whenever dates had been agreed, they never missed those dates, always on time, they have been very good. Very Prefessional, on time not late, very polite."
 
 
Team:
They worked very hard, very polite and friendly.
 
 
 

Review 29 Nov 2024
Recommended by customer in PL29
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from New Way to North cornwall.
A certain amount of building equipment, and a motor cycle, besides normal household furniture.
 

"A2Z the lads were most helpful and well mannered very professional all round. Give them my thanks for and Job well done. "
 
 
 
 
Team:
Mike Nick Lewis
 
 
 

Review 28 Nov 2024
Recommended by customer in TR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move involved going from a bungalow with easy access to a cottage up a very steep and narrow drive. This meant the van had to be parked at the bottom and everything carried up the slope. We had some very heavy items some of which had to be negotiated up a very tight narrow staircase.

"Our experience from start to finish was excellent. From our initial enquiry on the phone to Mike visiting us to undertake an assessment of our requirements, through to collection and delivery was faultless.
Zena and Debbie at the office were always very friendly on the phone and communicated with us at every stage of the way.
When Mike came out to do the assessment, he was very thorough and explained exactly how everything would work over the two days. He took the trouble to visit our new address so he could see for himself what the access was like.
Mike and his colleague Nick came the first day to load 75% of our goods. They were punctual, professional and friendly. They brought all manner of protective coverings with them including sleeping bag type sleeves which fitted over doors to protect them and the furniture going through them.
On the day of the move it snowed so this added a further layer to the challenge. Mike, Nick, Dan snd Lewis came and were really upbeat and not at all phased. They had a uniform of dress which looked professional. They were all polite and so pleasant to chat with. Loading of the remaining 25% went without any problems and we were soon on our way.
The cottage was as difficult as the bungalow had been “easy”, relatively speaking. It was a long hard day carrying everything from the bottom of the drive to the top with sack barrows but their spirits didn’t dwindle. They moved very quickly but with care and totally worked as a team. We had labelled the boxes but if there was any doubt where something was to go, we were always asked.
Such a professional and caring team working with integrity and personality. We wouldn’t
hesitate in recommending Christopher’s to anyone."
 
 
Team:
Mike, Nick, Dan and Lewis
 
 
 

Review 28 Nov 2024
Recommended by customer in TR13
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Stafford to Cornwall. Didn’t think it was going ahead until last minute.

"The staff were very helpful and professional and obviously knew their job. The office staff were also excellent."
 
 
Team:
Aidrian from Christopher’s + guy from Evan’s. Zenaida in the office.
 
 
 

Review 25 Nov 2024
Recommended by customer in NN13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 4/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 4/10
The price represents value for money
Show All
 
 
Customer Review
 
This was a two part move following the collapse of a purchase and desire not to cause a knock on effect on a sale chain. As a result, our belongings were taken into storage in the removal company’s store before eventually being transported to their final destination several weeks later.

"Packing and handling of our belongings from the property we were leaving to safe storage in Newquay was exemplary. Difficult access for a large vehicle resulted in a smaller van being used to shuttle items, large and small, over a period of two days from the property to the store. The removal staff were friendly and courteous throughout and genuinely cared for the items in their care.

Our belongings remained in storage for over two months whilst legalities surrounding another property were being finalised. Once we knew the completion date on this property we informed the removal company requesting delivery from their store giving them 10 days notice as required in the contract.

Sadly, whilst an initial provisional date was suggested, the company was unable to confirm this date and, in the event, a date 27 days after our initial request was confirmed. To their credit the company did not charge us for the final 12 day storage cost but, because we were hiring a holiday let, the delay cost us an extra £1800.

When our belongings were delivered the two man team were brilliant in delivering the various items to their resting places. Throughout the move there was only one very minor breakage, by far the most important aspect of any move."
 
 
Team:
Adrian and Carl who delivered our belongings to their final destination were excellent. Both were courteous and caring.
 
 
 

Review 20 Nov 2024
Recommended by customer in IV18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Friendly, professional and respectful team, from initial enquiries to collection and finally to the 750 mile transfer.

"Cannot thank the whole team enough for the help during what was a trying time with date changes that kept coming up. Thank you very much for all your assistance, we would recommend you time and time again.

Angela and Nick"
 
 
Team:
All great, did a fantastic job
 
 
 

Review 8 Nov 2024
Recommended by customer in WR13
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Cornwall to Hereforshire over 2 days and everything went smoothly.
 

"Adrian and Carl the removal men were very polite and helpful. They arrived at both addresses at the time agreed. They were very professional and careful with our furniture and possesions and on delivery at our new address put everything in the rooms required. "
 
 
 
 
Team:
Adrian Carl
 
 
 

Review 24 Oct 2024
Recommended by customer in NG9
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic move involving packing of contents of cupboards etc carried out very efficiently at both stages of the process. Nothing of interest all went very smoothly and efficiently.

"The whole operation which spanned 3 days went like clockwork. Removal staff questioned customer in any areas of doubt regarding packing of items."
 
 
Team:
Not known
 
 
 

Review 23 Oct 2024
Recommended by customer in Pl31
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from a house to a bungalow within the same area . With some very heavy items , nothing was to much trouble for the removal team .

"Mike Christopher arrived at the house in order to quote for our move , when he arrived he put covers over his shoes to protect our flooring.
Mike explained everything very clearly regarding the move , costings, level of insurance and any questions we had where answered .

After receiving our quote which was very competitive we decided that Christopher removals was the right company for us.

On removal day Mike and his team, Nick , Daniel and Luke arrived at the time previously agreed , the whole team where very friendly and polite and nothing was to much trouble throughout the day making a stressful process much easier to deal with .

Great care was taken with all furniture and belongings and I cannot recommend them highly enough ."
 
 
Team:
Mike ,Nick , Daniel , Luke
 
 
 

Review 23 Oct 2024
Recommended by customer in TR7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Relocation move at Nansledan, Newquay.

"Exceptionally professional, competitive and friendly service, Nick and Dan who handled my relocation on the day were excellent."
 
 
Team:
Nick and Dan.
 
 
 

Review 23 Oct 2024
Recommended by customer in TR16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from Truro to Lanner. It was a full pack service. We were downsizing but still had a lot of things to take, particularly packed boxes

"I found the personal touch of the visit to assess better than some other firms which either ask for details on sheets of paper to be filled in by us or expect me to video each room and contents of cupboards. The person who came seemed more interested in getting our business than some others. He also gave honest assessment of difficulties they would face as we the drive we moved from was very sloping and the road outside was narrow with cars parked making things difficult, advising me what steps I could take with neighbours to mitigate. The men doing the move were very personable, efficient and helpful throughout,"
 
 
Team:
Sorry can't remember but they were excellent
 
 
 

Review 23 Oct 2024
Recommended by customer in Tr72
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move was a local move within newquay.

"The team arrived on time and were accepting of th3 slight difficulty of getting the van in due to parked cars. Everything was loaded efficiently and in a timely manner.
On arrival to the new property they listened to where we wanted things unloaded to.
Overall they were very friendly and efficient.
"
 
 
Team:
Unfortunately I have forgotten their names but they were a great team
 
 
 

Review 23 Oct 2024
Recommended by customer in PL27
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move items out of flat in Wimbledon, London (lower ground floor - stairs and lift) into store, and from there to Cornwall. Various items including lots of paintings, one very large.

"Excellent from start to finish. Very helpful advisors in the office, and an easy procedure to get a quote. Help with supply of packing materials also. The job wasn't the easiest as flat not very easy to access, and our home in Cornwall has lots of low ceilings, tight corners and small doorways (and is off a 2 mile long narrow access lane). Nothing fazed them, and not a single thing was broken or damaged, utmost care taken at all times, everything put in the right rooms, etc., Overall a superb experience from people who clearly know their profession very well indeed. Highly recommend."
 
 
Team:
Mike, Zena and crew
 
 
 

Review 9 Oct 2024
Recommended by customer in HR74
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Our move involved pre-packing, loading, delivering and unloading furniture and goods from Cornwall to Herefordshire. Bungalows at both ends

"Dealing with 'Christophers' was a good experience from the time they came to assess our needs to the completion of the process on delivery into our new property.
They were professional, friendly and patient with our ever moving dates that occurred as part of the whole re-location process,giving us up to date options where applicable.
Their team of removal staff were friendly, more than helpful and completely careful with our furniture and goods, arriving on schedule at all parts of the removal process.
We have no hesitation in recommending them to anyone looking for a seamless and stress free operation"
 
 
Team:
Adrian plus two others
 
 
 

Review 8 Oct 2024
Recommended by customer in TR85
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
You moved me

"Very good"
 
 
Team:
Stanley
 
 
 
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