Stephen Morris Shipping Ltd

Where reputations count.

Unit 15 Ockham Drive, Greenford Park
Greenford
Middlesex
UB6 0FD

Removers - Removals Companies

www.shipsms.co.uk

Email This Business

Tel 020 8832 2222

Listed under: Removers / Removal Companies

86% recommended Rating 9/100
7 reviews since 2015

Satisfaction Ratings

Overall Rating	9 /10
Based on 7 reviews since 2015

Sales & Support	8.9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.1/10
The firm took care in packing and handling our property

Collection & delivery	8.9/10
Our property was collected and delivered as agreed

Service	8.9/10
The staff were presentable punctual and polite

Recent Reviews

" Fantastic service all round" more

" Have already recommended to 3 others!" more

" The packaging deserves many compliments because was done in excellent professional way and greatly oversized guaranteeing the complete safety of the precious traveling instrument. Very very appreciate...." more

" " more

About Us
Information provided by the business
Legal Name: Stephen Morris Shipping Ltd. Public Limited Company.

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Review 13 Jun 2016 Recommended by customer business Stephen Morris Shipping Ltd https://www.referenceline.com/removers_removals_companies-in-greenford-stephenmorrisshippingltd-77033

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Fantastic service all round"

REPORT THIS REVIEW

Review 19 May 2016 Recommended by customer business Stephen Morris Shipping Ltd https://www.referenceline.com/removers_removals_companies-in-greenford-stephenmorrisshippingltd-77033

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Have already recommended to 3 others!"

REPORT THIS REVIEW

Review 11 Feb 2016 Recommended by customer business Stephen Morris Shipping Ltd https://www.referenceline.com/removers_removals_companies-in-greenford-stephenmorrisshippingltd-77033

Satisfaction Ratings


Sales & Support	6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	6/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The packaging deserves many compliments because was done in excellent professional way and greatly oversized guaranteeing the complete safety of the precious traveling instrument. Very very appreciated!"

REPORT THIS REVIEW

Review 10 Feb 2016 Recommended by customer business Stephen Morris Shipping Ltd https://www.referenceline.com/removers_removals_companies-in-greenford-stephenmorrisshippingltd-77033

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 3 Feb 2016 Not Recommended by customer business Stephen Morris Shipping Ltd https://www.referenceline.com/removers_removals_companies-in-greenford-stephenmorrisshippingltd-77033

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	6/10
Our property was collected and delivered as agreed

Service	6/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"I just did not have a good feeling about the shipping. I felt the communication could have been better, the packing staff were surly at times. I did find Oliver very helpful when speaking to him on the phone."

REPORT THIS REVIEW

Review 26 Jan 2016 Recommended by customer business Stephen Morris Shipping Ltd https://www.referenceline.com/removers_removals_companies-in-greenford-stephenmorrisshippingltd-77033

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Stephen Morris was professional, courteous and sensitive to all our needs. We have already recommended him to others, and would certainly recommend him for the future."

REPORT THIS REVIEW

Review 13 Feb 2015 Recommended by customer business Stephen Morris Shipping Ltd https://www.referenceline.com/removers_removals_companies-in-greenford-stephenmorrisshippingltd-77033

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"This is a test in response to us having updated our profile online."

REPORT THIS REVIEW

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