Hugh McClelland & Son

Where reputations count.

Unit 7 Cadzow Industrial Estate, off Low Waters Road
Hamilton
South Lanarkshire
ML3 7QU

Removers - Removals Companies

www.mcclellandremovals.co.uk

Email This Business

Tel 01698 283314

Listed under: Removers / Removal Companies

75% recommended Rating 8.5/100
4 reviews since 2014

Satisfaction Ratings

Overall Rating	8.5 /10
Based on 4 reviews since 2014

Sales & Support	8.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7.8/10
The firm took care in packing and handling our property

Collection & delivery	8.5/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Recent Reviews

" Overall the service was good, the staff polite and the cost was just right." more

" Was very impressed with the removers who gave an excellent service and reduced the stress of moving house." more

" My mother, the recipient of the service, was extremely pleased and praised highly the removal staff." more

" Poor, people that don't care for other peoples property. Actually disgusted with the whole thing" more

About Us
Information provided by the business
Legal Name: Hugh McClelland & Son.

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Review 12 Feb 2014 Recommended by customer business Hugh McClelland & Son https://www.referenceline.com/removers_removals_companies-in-hamilton-hughmcclellandson-77094

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	6/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Overall the service was good, the staff polite and the cost was just right."

REPORT THIS REVIEW

Review 2 Feb 2014 Recommended by customer business Hugh McClelland & Son https://www.referenceline.com/removers_removals_companies-in-hamilton-hughmcclellandson-77094

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Was very impressed with the removers who gave an excellent service and reduced the stress of moving house."

REPORT THIS REVIEW

Review 20 Jan 2014 Recommended by customer business Hugh McClelland & Son https://www.referenceline.com/removers_removals_companies-in-hamilton-hughmcclellandson-77094

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"My mother, the recipient of the service, was extremely pleased and praised highly the removal staff."

REPORT THIS REVIEW

Review 13 Jan 2014 Not Recommended by customer business Hugh McClelland & Son https://www.referenceline.com/removers_removals_companies-in-hamilton-hughmcclellandson-77094

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	2/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	6/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Poor, people that don't care for other peoples property. Actually disgusted with the whole thing"

REPORT THIS REVIEW

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