Metro Removals Limited

Orion Way, Kettering Business Park
Kettering
Northants
NN15 6NL

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Metro Removals Limited 9.6/100
472 reviews since 2014
 
Satisfaction Ratings
 
Overall Rating
 9.6 /10 Overall Rating 9.6/10
Based on 472 reviews since 2014
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand
 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property
 
Collection & delivery 9.6/10 Collection & delivery Rating 9.6
Our property was collected and delivered as agreed
 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite
 
Value 9.7/10 Value Rating 9.7
The price represents value for money
 
 
 
Recent Reviews 
 
" Very pleased all went very smoothly would recommend to all"   more
 
" From start to finish , Metro were superb,and even when the move was delayed due to legal issues,they kept their original quote .we had additional questions which they visited us and carefully explaine...."   more
 
" Moving is almost always painful. Metro made it fairly easy. Since unpacking we have found some minor damage to wooden furniture and quite a lot of valuable broken china/glass that was very well packe...."   more
 
" An exceptional service from a proficient friendly team in a very timely manner. No breakages or damage. Very happy customers "   more
 
 
About Us

Here at Metro Removals, we are a family-run business offering a range of expert removals services and storage solutions throughout Kettering, Market Harborough and Thrapston.
Established in 1982, we have years of expertise in our industry, allowing us to provide high quality services at great prices. We are fully insured as well as being BAR approved and accredited by the Approved Code of Trading Standards.

With our highly trained team of staff, we offer a fully dependable service to all our customers, giving them total peace of mind in their moves. Thanks to our years of expertise, we endeavour to make each and every move we work on stress-free for our customers, allowing them to have a positive moving experience.

For more information on any of our services,please contact our friendly team of experts today.
     
Customer Reviews
Sort:        

» 10 9 8 7 6 5 4 3 2 1

Budget:  


Review 25 Feb 2025
Recommended by customer in Nn9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
2bedroom house to bungalow

"Very pleased all went very smoothly would recommend to all"
 
 
 
 

Review 11 Feb 2025
Recommended by customer in DG16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full packing and delivery of whole house and transport to new address over 3 days incl large grandfather clock

"From start to finish , Metro were superb,and even when the move was delayed due to legal issues,they kept their original quote .we had additional questions which they visited us and carefully explained our move schedule again to allay our questions .
Steve and Liam were brilliant and worked like true professionals,handling our possessions with care and packing carefully and there were no damages .
We cannot thank these lads enough and even when finished ,they asked if there was anything else needed to be moved elsewhere in the house .
Brilliant service at a very reasonable cost ."
 
 
Team:
Steve and Liam
 
 
 

Review 10 Feb 2025
Recommended by customer in LE14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 6/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from house to bungalow

"Moving is almost always painful. Metro made it fairly easy. Since unpacking we have found some minor damage to wooden furniture and quite a lot of valuable broken china/glass that was very well packed. We suspect one box was dropped, happens. As we had used them before without ANY problems we were happy to use them again. Just a shame that we can't give them 10 out of 10. Have used much worse in the past..."
 
 
 
 

Review 6 Feb 2025
Recommended by customer in NN16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move of House from 4 bed detached to 4 bed detached 9 miles away We have 3 freezers which were moved whilst full!

"An exceptional service from a proficient friendly team in a very timely manner. No breakages or damage.

Very happy customers


"
 
 
Team:
Lee, Prez, Alec, Adam, Mark
 
 
 

Review 1 Feb 2025
Recommended by customer in NN14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing is fraught with challenges, from sizes of furniture to amounts of belongings, no matter how well prepared anyone thinks they are! I’m so grateful to Metro for handling it all brilliantly.

"Down sizing is neither physically or emotionally easy, especially when doing it alone, but all the Metro staff I dealt with helped me through every stage, from box sizes/probable quantities needed, to levelling up my fridge freezer for me in new home! The expertly packed vans and subsequent unloading was carried out by three wonderful men whose jovial manner, professional work ethic and customer focus was a huge comfort to me at a very difficult time. They worked so hard (especially getting huge mattress up narrow stairs!) but never lost their sense of humour. Their respect and attention to detail throughout the whole process was faultless . Would definitely recommend."
 
 
Team:
Office Sam, Removers Cameron, Alec and Pax.. ( I think names correct !)
 
 
 

Review 1 Feb 2025
Recommended by customer in NN16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from London to Kettering. Arrived on time but unable to park immediately outside but this did not deter them & both were very personable. In Kettering again brilliant service & were joined by other team members to unload.

"Arrived on time, viewed the property & then the two of them efficiently packed the whole place in the removal lorry. Then travelled back to Kettering & unpacked same.

I would have no hesitation in recommending them, they made a stressful experience surpringly easy."
 
 
 
 

Review 26 Jan 2025
Recommended by customer in NN14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had the full package that Metro Offer. Three of their guys packed most of our belongings the day before the move and left us some over night stuff. Two of the guys packed the remainder the next morning and we were good to go well before the 1 o''clock deadline. We got the keys shortly after 1 but unfortunately the people moving out of our new house were not ready to vacate until 2.45!

"Our Metro men remained calm and called on help, so that we had six of them moving our belongings into our new home. We were in by 5 o'clock. Brilliant.

We found all of the people we talked to and met to be friendly, courteous and willing to help in any way possible. We could not have asked for a better service. Thank you Metro."
 
 
Team:
Lee Sam Dean Steve Alex (Sorry for any misspellings) +others
 
 
 

Review 14 Jan 2025
Recommended by customer in BS37
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Very professional team, both packing, storage and delivery.

"Easy to get quote, much faster than competitors. Quote was acceptable. The whole process was smooth and punctual. Also efficient in time. Pleasant people to deal with. Highly recommended"
 
 
Team:
Dean, Steve, Alex
 
 
 

Review 14 Jan 2025
Recommended by customer in PE21
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We ordered the full wrap and pack service, which was carried out including the final move over a three day period.

"Metro Removals were able to move us given a very short notice period while we were waiting for a completion date.
On the final day, all went according to plan, until we were held up for several hours waiting for conveyancers to clear monies. Thank goodness we ordered the waiting time waiver.
All Metro Removals personnel we met were very polite, professional and hard working. A very long final day for all.
Thank you Metro Removals."
 
 
Team:
lee
 
 
 

Review 13 Dec 2024
Recommended by customer in NN14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I arranged Mero to move my 83 yr old mother from her 3-floor North London house to her new home in Broughton, Northamptonshire which included storage of all her contents for 4-weeks before the move-in was possible.

"Metro came down to London over 2-days to pack everything for her and the move-in was complicated by the long narrow driveway into the property which required the majority of all contents to be walked-in from the truck to the house.
Absolutley outstanding job throughout."
 
 
Team:
Lee and his entire team.
 
 
 

Review 13 Dec 2024
Recommended by customer in NN56
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Metro helped us with our move from a 3 storey town house to a new build 4 bedroom house. We had a standard amount of furniture and contents for a family of 4 adults.

"The removals team were excellent on the day and packed everything professionally with care. They even helped to take down and rebuild some of our furniture that was too large to move in one piece. Everything went smoothly and stress free."
 
 
Team:
Dean
 
 
 

Review 12 Dec 2024
Recommended by customer in NN18
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had to move out and put our possessions into storage very quickly - under a week. Lee came to see us the same day I called and had a quote to me next morning. It was surprisingly low.

"They arrived when they said they would and cleared everything away very efficiently.

We also gave short notice for retrieving our possessions and again they were extremely helpful. They arrived this morning and sorted everything out as quickly as possible. They even offered to help us with a wardrobe problem that had nothing to do with them.

I can't think of anything negative to say at all. They were superb from start to finish, and brilliantly priced to boot.

Highly recommended.

Polite, organised, helpful, efficient, on time, all-round great service."
 
 
Team:
Both teams when collecting & returning were brilliant. Za
 
 
 

Review 12 Dec 2024
Recommended by customer in Nn15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Pack and move

"The move was fantastic , if anything they were too good as they packed my coat 😅"
 
 
 
 

Review 11 Dec 2024
Recommended by customer in NN15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
the relocation of a large team of people

"The service we received throughout the planning of the move and the actual move day was fantastic.

Metro moved a team of 90 people and had lots a people asking for different things and varying requirements through the day. Each member of their team were friendly and helpful no matter who they were dealing with.

Since the move, I have had a number of people contact me to praise the team from Metro for how great they were."
 
 
Team:
The whole team - each member was brilliant and as asset to the company
 
 
 

Review 30 Nov 2024
Recommended by customer in LE16
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a large house to a smaller bungalow. Some very heavy items of furniture, and a couple that needed dismantling.

"Overall, a really good service. All staff were polite and helpful. Everything happened to the agreed timetable and the men took pride in their work and worked together well.

The move took place over three days. Pack Monday, deliver Wednesday. One lesson we learned was that we should probably have marked items we wanted to hold onto until the Wednesday more clearly.

No breakages, no damaged items.

Highly recommended."
 
 
Team:
Dean and all his team
 
 
 

Review 29 Nov 2024
Recommended by customer in NR29
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from Northamptonshire to Norfolk.

"The move out was quite straightforward but the new property was a difficult manoeuvre. The lads were brilliant. The weather was bad to start unloading but they kept cheerful. The crew went above and beyond"
 
 
Team:
Lee and Mark (two others, couldn't remember names)
 
 
 

Review 13 Nov 2024
Recommended by customer in PH90
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move to Scotland from Northants. Downsize from 5 to 2 bedrooms

"The metro team were fantastic throughout. Good humoured and very hardworking taking care to be attentive to taking care of our possessions throughout the process."
 
 
Team:
Steve, Pez and Liam
 
 
 

Review 29 Oct 2024
Recommended by customer in LE16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving furniture within the house, from the first floor to the ground floor and vice versa. The whole job took just over half an hour to complete.

"This was a small removal. I was given a telephone update on the progress of the removers in their previous job. The two men on the job were courteous and very careful. I was very pleased with the job."
 
 
Team:
Sorry, I cannot remember their names
 
 
 

Review 19 Sep 2024
Recommended by customer in NN7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Full packing and removals service

"Absolutely fantastic service. So flexible and accommodating with last minute changes, and went above and beyond to keep our move on track and expert removals on the day!"
 
 
Team:
Lee and the teams on all three days
 
 
 

Review 18 Sep 2024
Recommended by customer in Nn14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Local move, less than 1 mile.

"Great team arrived on time and packed all delicate items, such as grand mother clock, with extra padding. They always asked if unsure whether to take an item.
They managed to get the lorry really close to the new property and unloaded all items to the locations requested. Excellent team."
 
 
 
 
Back to top

» 10 9 8 7 6 5 4 3 2 1