Ballards Removals Ltd

Where reputations count.

Ballards Business Park, Old London Road
Markham Moor
Nottinghamshire
DN22 0TE

Removers - Removals Companies

www.ballards-move.co.uk

Email This Business

Tel 01777 871871

Listed under: Removers / Removal Companies

99% recommended Rating 9.7/100
1405 reviews since 2009

Satisfaction Ratings

Overall Rating	9.7 /10
Based on 1405 reviews since 2009

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.7/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.5/10
The price represents value for money

Recent Reviews

" Brilliant!!" more

" Professional and respectful Great crew! " more

" Fantastic team very professional. Never stopped Quick and efficient Brilliant. " more

" Two great guys, very helpful and efficient. " more

About Us
Information provided by the business
Legal Name: Ballards Removals Ltd. Limited Company.

About Ballards Removals
Ballards Removals is one of the longest established household removal firms in the East Midlands.

By Choosing Ballards, you have the peace of mind that you'd expect from working with a family owned and managed household removals company we care about your removals and storage. With:

■11 specialised removal vehicles and a purpose built head office and warehousing facility
■25 full time staff, all fully trained by the British Association of Removers to national standards
■Experienced removal experts to talk to - we can move almost anything

Review 31 Mar 2025 Recommended by customer in DN3 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service
1 day move
DN3 - Store

"Brilliant!!"

Team:
Dave B Pete Rob

REPORT THIS REVIEW

Review 31 Mar 2025 Recommended by customer in LN1 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

2 day move
Full pack service
LN1 - PE9

"Professional and respectful
Great crew!
"

Team:
Mark Stewart Jake Sadie

REPORT THIS REVIEW

Review 31 Mar 2025 Recommended by customer in S66 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Brad W Boothy Josh Rob

REPORT THIS REVIEW

Review 31 Mar 2025 Recommended by customer in PE8 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Brad L Will

REPORT THIS REVIEW

Review 31 Mar 2025 Recommended by customer in S73 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move full pack service
S73-DN16

"Fantastic team very professional. Never stopped
Quick and efficient
Brilliant.
"

Team:
Stewart

REPORT THIS REVIEW

Review 31 Mar 2025 Recommended by customer in DN22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack
DN22 - Store

"Two great guys, very helpful and efficient. "

Team:
Dave B Darren

REPORT THIS REVIEW

Review 27 Mar 2025 Recommended by customer in NG5 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 Day move
No Pack
NG5 - NG5

"Rowan, Mark, Paul and Jake were amazing. They went above and beyond to help us.
Thank you to all the team. "

Team:
Mark Paul Rowan Jake

REPORT THIS REVIEW

Review 27 Mar 2025 Recommended by customer in NG4 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Customer Review

Full pack service
NG4 - Store
(3rd floor apartment)

"Great team!
Efficient!
Lovely, funny, quick
Ballards rule!"

Team:
Mark Rowan Stewart Sadie

REPORT THIS REVIEW

Review 27 Mar 2025 Recommended by customer in NG25 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 Day move
No pack service
NG25 - NG25

Team:
Ashley Lee

REPORT THIS REVIEW

Review 28 May 2024 Recommended by customer in NG15 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Delivery of goods from store.

"Fantastic service, on time, very clean (polythene over carpets)
Would definitely use again. "

Team:
Stewart Danny

REPORT THIS REVIEW

Review 21 May 2024 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 day move service from Stamford to Bournemouth.

"Excellent service. The guys have been amazing, helpful and have worked hard. Thanks Ash and Rowan. "

Team:
Ash Rowan

REPORT THIS REVIEW

Review 16 May 2024 Recommended by customer in IG8 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full packing service move from Wathamstor to Armthorpe Doncaster

Team:
Jamie Con

REPORT THIS REVIEW

Review 21 Mar 2024 Recommended by customer in GU51 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

3 day move full pack.

"Cannot thank these guys enough for their hard work and efficiency in what was a particularly involved move.
Nothing was too much trouble for them and they really worked tirelessly and relentlessly for the whole time.
This was my second time of using Ballards removals. The first time was so impressive I had no reservations in using them again. "

Team:
Brad Wibr

REPORT THIS REVIEW

Review 7 Mar 2024 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

3 day move
No pack
PE9 - LE15

"Packers polite, friendly and efficient.
Even managed to move to very heavy items for us.
Thank you. "

Team:
Chop Rowan Jack

REPORT THIS REVIEW

Review 4 Mar 2024 Recommended by customer in PE9 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No pack service
1 day move
PE92TP - PE1O

"The delivery men were very helpful and friendly. They were very efficient loading and unloading. "

Team:
Jason Paul Pete Josh

REPORT THIS REVIEW

Review 4 Mar 2024 Recommended by customer in PE8 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move
No pack service
PE8 - PE9

"Very polite and helpful team.
We would recommend Ash and Nick
Thanks for an easy service. "

Team:
Ashley Nick

REPORT THIS REVIEW

Review 4 Mar 2024 Recommended by customer in E18 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

2 day move
no pack service
London - Worksop

"Lee and Connor were extremely helpful, polite and efficient. Their bright and cheerful disposition made a stressful event a good event for us.
Thank you for the excellent service. "

Team:
Lee Connor

REPORT THIS REVIEW

Review 4 Mar 2024 Recommended by customer in NG24 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move
No pack service
NG24 - NG 24

"This is my 3rd time using Ballards. I wouldn't use anyone else due to the high standard of organisation and excellent customer service skills of every member of staff I have met. Particularly the actual lads carrying out the removal process. Polite, pleasant, hard working, flexible, patient and thoughtful. Thank you.
They have made a very stressful day so much easier. "

Team:
Brad Will

REPORT THIS REVIEW

Review 23 Feb 2024 Recommended by customer in NG22 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

2 Day move
Full pack service
NG22 -> LS25

"My daughter and I thing that the work and kindness shown by Ash, Jack, and Pete was exemplary. They were helpful, efficient, willing, and supportive at all times. No word of complaint or annoyance to be heard. They were polite and friendly throughout.
Thank you for making two potentially very difficult days far less stressful than they might have been."

Team:
Pete Ashley Ja

REPORT THIS REVIEW

Review 19 Feb 2024 Recommended by customer in LE15 business Ballards Removals Ltd https://www.referenceline.com/removers_removals_companies-in-markhammoor-ballardsremovalsltd-14941

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

1 day move
5 x conts out of store to LE15

"Very pleased with my furniture delivery. Thank you. "

Team:
Ash Brad

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