Maidmans Moving & Storage Ltd

Where reputations count.

Unit 1, 2 Willis Way, Fleets Lane Industrial Estate
Poole
Dorset
BH15 3SS

Removers - Removals Companies

www.maidmans.com

Email This Business

Tel 01202 681 397

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
2496 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 2496 reviews since 2008

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.3/10
The price represents value for money

Recent Reviews

" This is the second time I have used Maidmans for moving and storage facilities. They were extremely patient and very helpful as my dates kept changing due to a complicated sale. The removal team...." more

" Absolutely perfect.A stressful time was made stressfree by an excellent team of men who carried out the whole procedure with the utmost of professionalism and are a credit to their company. The pac...." more

" The move went smoothly with no problems. " more

" Very good service, pleasant crew. " more

About Us
Information provided by the business
Legal Name: Maidmans Moving & Storage Ltd. Limited Company.

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Review 24 Mar 2025 Recommended by customer in BH15 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

My move was from the Isle of Wight to Poole. As I had about 12 days between moving out of my Isle of Wight property and moving into my Poole property, my furniture and belongings had to go into storage. This was all dealt with by Maidmans very efficiently. The price below is the inclusive price for the whole job including the storage.

"This is the second time I have used Maidmans for moving and storage facilities.

They were extremely patient and very helpful as my dates kept changing due to a complicated sale.

The removal team were very efficient and polite. The only point I would make is we could have done with more than 2 men on moving out of the Isle of Wight property as there was a lot of packing to do in a short space of time. They worked a long day and started again extremely early the next day to make sure we were out of the property by 1pm.

If I ever have to move again, I will use Maidmans as my first choice"

Team:
Steve and Chris on the Island, Chris and Dave in Poole plus one other whose name I never got. He was also extremely helpful and efficient.

REPORT THIS REVIEW

Review 17 Mar 2025 Recommended by customer in bh22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

To pack all belongings and move from house to bungalow.

"Absolutely perfect.A stressful time was made stressfree by an excellent team of men who carried out the whole procedure with the utmost of professionalism and are a credit to their company.

The packing was done with great care with boxes marked with contents which made the unpacking so straightforward.

On arrival at our new home,nothing was damaged, with all items placed in the correct rooms.Nothing was too much trouble for the team.

Having moved several times in the past this is without doubt the BEST removal company we have ever used.

Well done to you all and thank you."

REPORT THIS REVIEW

Review 7 Mar 2025 Recommended by customer in DT11 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The move went smoothly with no problems. "

Team:
Kieren Ben Neil

REPORT THIS REVIEW

Review 25 Feb 2025 Recommended by customer in BH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move with restricted access.

"Very good service, pleasant crew. "

Team:
James Shaun Nei

REPORT THIS REVIEW

Review 17 Feb 2025 Recommended by customer in TA24 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move involved a long journey. There was a lot to garden equipment and plants to be moved.

"The team that moved us were extremely polite and helpful. They got on with the task in hand. The team had a good sense of humor and nothing seemed too much trouble. "

Team:
Dave Josh

REPORT THIS REVIEW

Review 5 Feb 2025 Recommended by customer in BH21 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Everything went very well we particularly liked having a few days, between packing/storing and moving day to clean behind furniture and in fitted cupboards etc!"

Team:
Neil Rino Shaun

REPORT THIS REVIEW

Review 23 Jan 2025 Recommended by customer in BH13 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Large furniture which was tricky to unassemble but managed by the team who were cheerful (very imp!) and professional. Small move of heavier/larger furniture.

"Very helpful and professional.
Turned up on time and worked until job was completed.
Dealt with scaffold stairs with no issue.
Very careful and cheerful
100% happy."

Team:
James Josh

REPORT THIS REVIEW

Review 23 Jan 2025 Recommended by customer in BH11 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved 200 miles North and so the loading took place the day before. Excellent organizing.

"Polite, efficient, strong, friendly staff.
Thank you. "

Team:
Martyn Rino

REPORT THIS REVIEW

Review 17 Jan 2025 Recommended by customer in BH15 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Major items of furniture only no packing.

"Good efficient service. "

Team:
Shaun Chr

REPORT THIS REVIEW

Review 8 Jan 2025 Recommended by customer in BH20 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The move went very all the men were polite and helpful. "

REPORT THIS REVIEW

Review 7 Jan 2025 Recommended by customer in BH14 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Superb service.

"Accurate assessment, pick up team were friendly and very helpful. Delivery was very quick, team were very friendly and helpful. I cannot recommend this company highly enough. Every aspect of move into store, storage and move out of store was superb. This is a brilliant company."

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer in TS21 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Relocation and storage
indefinite time scale and change of plans.

"Can't fault the service.
Made our situation so much smoother easier. "

Team:
Oave

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The team were excellent during the move. Everything was well packed and delivered, very helpful with moving furniture around!"

Team:
Steve

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in BH15 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Went smoothly.

"The team worked very hard and nothing was too much trouble. "

Team:
Philip Shaun Josh

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in BH14 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved a significant distance with a lot of uncertainty in the chain. Keith was fantastic at managing that very patient, reassuring and excellent customer service.

"Overall an excellent experience with Maidman. Chris and Martin were also very effective and quick. We were very impressed. "

Team:
Shaun Rino Martyn Ch

REPORT THIS REVIEW

Review 15 Dec 2024 Recommended by customer in BH8 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Extremely happy with Dave and Josh they worked so hard.
The move plan went slightly different to how the sales guy explained and the van was completely full up. Had I not got rid of a few thing before don't think there would have been enough room. "

Team:
Dave Danny Josh

REPORT THIS REVIEW

Review 13 Dec 2024 Recommended by customer in BH12 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House, garden equipment, many garden pots and full garage.

"I worried about the amount of garden and garage goods but movers just took it as standard. "

Team:
Shaun Josh

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in BH6 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full house move.

"All went well, so pleased with Maidmans. "

Team:
Martyn Chris Steve

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in BH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Difficult because we had not moved for 22 years and had moved ourselves previously.

"Working in the kitchen washing cupboard after he packed them I did not appreciate that he had packed the hand towel and tea towel. I found them 2 weeks later at the bottom of the box. We also had to rescue a bucket in the garage of bathroom cleaning products as the bathrooms were the last thing to be cleaned. "

Team:
Shaun Martyn Josh Chris

REPORT THIS REVIEW

Review 25 Nov 2024 Recommended by customer in HX3 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed home in Poole to smaller 4 bed home in Halifax. Nothing special

"House plan offered but lost making some deliveries awkward. Fortunately our daughter named the rooms and was here to guide.

Only one breakage which was not reported by us to
Maidmans.

Dave was an excellent packer. Danny obviously learning. The Driver very experienced "

Team:
Dave Danny Steve Rino

REPORT THIS REVIEW

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