Maidmans Moving & Storage Ltd

Where reputations count.

Unit 1, 2 Willis Way, Fleets Lane Industrial Estate
Poole
Dorset
BH15 3SS

Removers - Removals Companies

www.maidmans.com

Email This Business

Tel 01202 681 397

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
2488 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 2488 reviews since 2008

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.3/10
The price represents value for money

Recent Reviews

" Good efficient service. " more

" The move went very all the men were polite and helpful. " more

" Accurate assessment, pick up team were friendly and very helpful. Delivery was very quick, team were very friendly and helpful. I cannot recommend this company highly enough. Every aspect of mov...." more

" Can't fault the service. Made our situation so much smoother easier. " more

About Us
Information provided by the business
Legal Name: Maidmans Moving & Storage Ltd. Limited Company.

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Review 17 Jan 2025 Recommended by customer in BH15 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Major items of furniture only no packing.

"Good efficient service. "

Team:
Shaun Chr

REPORT THIS REVIEW

Review 8 Jan 2025 Recommended by customer in BH20 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The move went very all the men were polite and helpful. "

REPORT THIS REVIEW

Review 7 Jan 2025 Recommended by customer in BH14 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Superb service.

"Accurate assessment, pick up team were friendly and very helpful. Delivery was very quick, team were very friendly and helpful. I cannot recommend this company highly enough. Every aspect of move into store, storage and move out of store was superb. This is a brilliant company."

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer in TS21 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Relocation and storage
indefinite time scale and change of plans.

"Can't fault the service.
Made our situation so much smoother easier. "

Team:
Oave

REPORT THIS REVIEW

Review 28 Dec 2024 Recommended by customer business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The team were excellent during the move. Everything was well packed and delivered, very helpful with moving furniture around!"

Team:
Steve

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in BH15 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Went smoothly.

"The team worked very hard and nothing was too much trouble. "

Team:
Philip Shaun Josh

REPORT THIS REVIEW

Review 21 Dec 2024 Recommended by customer in BH14 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved a significant distance with a lot of uncertainty in the chain. Keith was fantastic at managing that very patient, reassuring and excellent customer service.

"Overall an excellent experience with Maidman. Chris and Martin were also very effective and quick. We were very impressed. "

Team:
Shaun Rino Martyn Ch

REPORT THIS REVIEW

Review 15 Dec 2024 Recommended by customer in BH8 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	7/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Extremely happy with Dave and Josh they worked so hard.
The move plan went slightly different to how the sales guy explained and the van was completely full up. Had I not got rid of a few thing before don't think there would have been enough room. "

Team:
Dave Danny Josh

REPORT THIS REVIEW

Review 13 Dec 2024 Recommended by customer in BH12 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House, garden equipment, many garden pots and full garage.

"I worried about the amount of garden and garage goods but movers just took it as standard. "

Team:
Shaun Josh

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in BH6 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full house move.

"All went well, so pleased with Maidmans. "

Team:
Martyn Chris Steve

REPORT THIS REVIEW

Review 9 Dec 2024 Recommended by customer in BH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	7/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Difficult because we had not moved for 22 years and had moved ourselves previously.

"Working in the kitchen washing cupboard after he packed them I did not appreciate that he had packed the hand towel and tea towel. I found them 2 weeks later at the bottom of the box. We also had to rescue a bucket in the garage of bathroom cleaning products as the bathrooms were the last thing to be cleaned. "

Team:
Shaun Martyn Josh Chris

REPORT THIS REVIEW

Review 25 Nov 2024 Recommended by customer in HX3 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

4 bed home in Poole to smaller 4 bed home in Halifax. Nothing special

"House plan offered but lost making some deliveries awkward. Fortunately our daughter named the rooms and was here to guide.

Only one breakage which was not reported by us to
Maidmans.

Dave was an excellent packer. Danny obviously learning. The Driver very experienced "

Team:
Dave Danny Steve Rino

REPORT THIS REVIEW

Review 25 Nov 2024 Recommended by customer in BH12 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved all our belongings from a 3 bedroom Mid-terrace house to a 2 bedroom bungalow, all in good time and to a high professional standard, very pleased with very thing and would use this company again.

"Couldn't have been happier with the way the move went, we were happy with the 3 guys who done the move, professional, polite and excellent at their jobs, made life so much easier for my life and I"

Team:
Martyn Dave Josh

REPORT THIS REVIEW

Review 14 Nov 2024 Recommended by customer in BH14 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"All went very smoothly
thank you. "

Team:
Steve Kieren James

REPORT THIS REVIEW

Review 13 Nov 2024 Recommended by customer in BH19 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The move went well thought the men were a bit late arriving on the moving day and therefore did it finish packing until 1.15, functionally the phone call, to collect the keys, for the new property didn't came through until 1.20 so all was okay.
Thank you. "

Team:
Dave Martyn J0

REPORT THIS REVIEW

Review 8 Nov 2024 Recommended by customer in BH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full packing service very efficient.
Challenges our end delayed exch/completion dates.

"Had 2 difference teams but it worked or all staff very friendly and helpful.
Would say Rino went above and beyond - exceptional service.
"

Team:
Shaun Philip Dave Rino

REPORT THIS REVIEW

Review 31 Oct 2024 Recommended by customer in BH4 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No issues, very straightforward.

"From the first meeting with Andy to the last box unpacked the service was excellent. Friendly and professional, very efficient. No breakages, minimal stress!
Thank you. "

Team:
Philip Ne

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Review 28 Oct 2024 Recommended by customer in BH31 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We only moved from Bournemouth to Verwood. My husband was particularly worried about his jukebox but the team handled it with care.

"Thank you for a stress free move. The team were very professional and swift, they were also very friendly towards our two dogs which made the transition much easier and calmer for them and us. We worried about some very heavy potted trees but they handled them as though they were light as a feather. Highly recommended."

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Review 25 Oct 2024 Recommended by customer in RH17 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a first floor flat to similar in a different part of the country. First-floor access had some challenges but these were addressed constructively

"Friendly and excellent service throughout. Would recommend Maidmens to anyone.
Thanks. "

Team:
Martyn Rino Alex

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Review 25 Oct 2024 Recommended by customer in DT11 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from our previous home to rented. Our belong were stored by Maidmans from 3 1/2 months then moved to our new addresss.

"The men were, polite worked very quickly and made a stressful time much easier for us.
They were extremely efficient. "

Team:
Steve Kieren James Alex

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