Maidmans Moving & Storage Ltd

Where reputations count.

Unit 1, 2 Willis Way, Fleets Lane Industrial Estate
Poole
Dorset
BH15 3SS

Removers - Removals Companies

www.maidmans.com

Email This Business

Tel 01202 681 397

Listed under: Removers / Removal Companies

98% recommended Rating 9.6/100
2475 reviews since 2008

Satisfaction Ratings

Overall Rating	9.6 /10
Based on 2475 reviews since 2008

Sales & Support	9.5/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.6/10
The firm took care in packing and handling our property

Collection & delivery	9.7/10
Our property was collected and delivered as agreed

Service	9.8/10
The staff were presentable punctual and polite

Value	9.3/10
The price represents value for money

Recent Reviews

" All went very smoothly thank you. " more

" The move went well thought the men were a bit late arriving on the moving day and therefore did it finish packing until 1.15, functionally the phone call, to collect the keys, for the new property did...." more

" Had 2 difference teams but it worked or all staff very friendly and helpful. Would say Rino went above and beyond - exceptional service. " more

" From the first meeting with Andy to the last box unpacked the service was excellent. Friendly and professional, very efficient. No breakages, minimal stress! Thank you. " more

About Us
Information provided by the business
Legal Name: Maidmans Moving & Storage Ltd. Limited Company.

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Review 14 Nov 2024 Recommended by customer in BH14 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"All went very smoothly
thank you. "

Team:
Steve Kieren James

REPORT THIS REVIEW

Review 13 Nov 2024 Recommended by customer in BH19 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"The move went well thought the men were a bit late arriving on the moving day and therefore did it finish packing until 1.15, functionally the phone call, to collect the keys, for the new property didn't came through until 1.20 so all was okay.
Thank you. "

Team:
Dave Martyn J0

REPORT THIS REVIEW

Review 8 Nov 2024 Recommended by customer in BH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Full packing service very efficient.
Challenges our end delayed exch/completion dates.

"Had 2 difference teams but it worked or all staff very friendly and helpful.
Would say Rino went above and beyond - exceptional service.
"

Team:
Shaun Philip Dave Rino

REPORT THIS REVIEW

Review 31 Oct 2024 Recommended by customer in BH4 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

No issues, very straightforward.

"From the first meeting with Andy to the last box unpacked the service was excellent. Friendly and professional, very efficient. No breakages, minimal stress!
Thank you. "

Team:
Philip Ne

REPORT THIS REVIEW

Review 28 Oct 2024 Recommended by customer in BH31 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

We only moved from Bournemouth to Verwood. My husband was particularly worried about his jukebox but the team handled it with care.

"Thank you for a stress free move. The team were very professional and swift, they were also very friendly towards our two dogs which made the transition much easier and calmer for them and us. We worried about some very heavy potted trees but they handled them as though they were light as a feather. Highly recommended."

REPORT THIS REVIEW

Review 25 Oct 2024 Recommended by customer in RH17 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from a first floor flat to similar in a different part of the country. First-floor access had some challenges but these were addressed constructively

"Friendly and excellent service throughout. Would recommend Maidmens to anyone.
Thanks. "

Team:
Martyn Rino Alex

REPORT THIS REVIEW

Review 25 Oct 2024 Recommended by customer in DT11 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved from our previous home to rented. Our belong were stored by Maidmans from 3 1/2 months then moved to our new addresss.

"The men were, polite worked very quickly and made a stressful time much easier for us.
They were extremely efficient. "

Team:
Steve Kieren James Alex

REPORT THIS REVIEW

Review 11 Oct 2024 Recommended by customer in DT10 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was smooth no problems at either end.

"Quick loading and unloading. Took care of stair carpets. Couldn't have asked for any more.
Thanks to the team.
"

Team:
Martyn Neil Josh

REPORT THIS REVIEW

Review 6 Oct 2024 Recommended by customer in BH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went smoothly into storage.

"Moved everything into storage in July out into new home September. Both the teams were so helpful and nothing was a problem. Very stressful but the guys put my mind at rest.
Thank you to all at Maidmans Helen, Keith and all the team. Would highly recommend "

Team:
Shaun Steve

REPORT THIS REVIEW

Review 6 Oct 2024 Recommended by customer in BH2 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

The move was from an apartment on 11th floor to a house 1/2 mile away. There was a packing day plus packing on the morning of the move itself. Moving in was delayed due to the slow completion.

"The whole team was very professional, clean, tidy and efficient and well as friendly and Fun!. The office staff too were very personable and helpful. Nothing was too much trouble - they certainly went the extra mile! We would have no hesitation in recommending Maidmans "

REPORT THIS REVIEW

Review 3 Oct 2024 Recommended by customer in BH8 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Part furniture move to new residence.

"Great crew, executed move perfectly. "

Team:
Martyn Neil

REPORT THIS REVIEW

Review 30 Sep 2024 Recommended by customer in BH18 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Everything went very smoothly no problems with anything.

"Very friendly and professional team. We had no concerns about and anything, excellent job. "

Team:
Martyn Rino

REPORT THIS REVIEW

Review 30 Sep 2024 Recommended by customer in BH21 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moved from second floor to ground floor.

"Very pleased with the move prompt arrival. Very friendly, chatty, team very efficient. "

REPORT THIS REVIEW

Review 30 Sep 2024 Recommended by customer in DT6 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Poole, Dorset to Bridport, Dorset the A35 always has accidents but our moving day was clear.

"The Maidmans team worked as one, before we knew it they were ready to go, and there was a lot of stuff.
On arrival at the new house the team was just as professional. "

Team:
Kieren Shaun Martyn St

REPORT THIS REVIEW

Review 30 Sep 2024 Recommended by customer in BH21 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Packing materials arrived in good time before move date as promised.
On move day the team were very courteous quick and effective vacated old address on time. At new address team very attentive as to where we need items pleased no damage to belongings.

"Very pleasant company rep assessed our needs and quoted accordingly. Despite having to cancel move date a number of time the office remained very helpful and understanding of our situation.
On the day the team supplied were very friendly and efficient.
Would recommend this company to anybody. "

Team:
Danny Dave Josh

REPORT THIS REVIEW

Review 20 Sep 2024 Recommended by customer in RG22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Our crew - all excellent - had to manage difficult steps (13) from car park to main door. Then 3 flights of stairs - no lift. They also dismantlee 5 wardrobes and reassembled them at new address. So not an easy task.

"Our team dealt with it all cheerfully and professionally. You couldn't fault them in any way. We are elderly in our eighties so their kindness meant a lot. My husband - I'll a present was kept comfortable and his special chair-last on to the van and then first off so that he was able to rest straight away after our journey. So thoughtful and caring.
With lads like these and also your kind office staff and Keith and Andy too we would always gladly recommend Maidman's. Thank you all again
"

Team:
Reno Neil

REPORT THIS REVIEW

Review 20 Sep 2024 Recommended by customer in BH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Straight forward move from ground floor flat to 1st floor flat.

"First class removal team and we would definitely recommend them. "

Team:
Steve Kieren

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Review 20 Sep 2024 Recommended by customer in BH8 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Advance Payment Guarantee

Yes

Before the move, did your remover make you aware of the BAR Advance Payment Guarantee scheme?

Customer Review

Partial house move, to a house in the same road

"Great service overall. Manager came over to review what was to be moved and was very professional.
Removals team were great, considering they were diverted to the job because of a delay of the allocated van, and were at the end of a 7 hour journey."

Team:
Martyn and Neil

REPORT THIS REVIEW

Review 19 Sep 2024 Recommended by customer in BH20 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move went smoothly. Men were polite and obliging.

"Very careful with particular items
Would use you again. "

Team:
Shaun Rino Neil

REPORT THIS REVIEW

Review 16 Sep 2024 Recommended by customer in RH22 business Maidmans Moving & Storage Ltd https://www.referenceline.com/removers_removals_companies-in-poole-maidmansmovingstorageltd-15235

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Maidman's crew arrived on time and were very efficient from start to finish.
All was packed properly we suffered no breakages.

"Excellent carries from start to finish. "

Team:
Steve Kie

REPORT THIS REVIEW

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