Satisfaction Ratings |
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Sales & Support
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10/10
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The advice and information was helpful and all correspondence was easy to understand
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Packing & Handling
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10/10
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The firm took care in packing and handling our property
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Collection & delivery
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10/10
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Our property was collected and delivered as agreed
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Service
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10/10
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The staff were presentable punctual and polite
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Value
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10/10
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The price represents value for money
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Show All
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Code of practice
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Yes
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Before the move, did your remover make you aware of the Code of Practice?
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Description
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Yes
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Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?
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Loss or damage
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Yes
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Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?
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Claims timing
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Yes
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Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?
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Cancellation
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Yes
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Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?
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Protection options
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Yes
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Before the move, did your remover explain your insurance or other protection options?
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Customer Review
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I had a great experience with Appleyard and Sons. It was the best decision I made to contract the company to do my moving.
The process was easy, I had the time to complete the paperwork, I did not feel pressured to contract the service after my first contact and visit. The staff is lovely and helpful.
They treat my things with respect, added covers onto the mattresses, staff were polite and helpful. It was stress free. I am very happy the service I received.
PS, everything arrived in perfect condition.
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Team: Dan, Steve, David and Dan’s partner when collecting the things.
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