Baters Removals

Where reputations count.

The Depository, Tipton Roller Mills, Tipton St.John, Lancercombe
Sidmouth
Devon
EX10 0JX

Removers - Removals Companies

www.batersremovals.co.uk

Email This Business

Tel 01404 812 487

Listed under: Removers / Removal Companies

100% recommended Rating 9.8/100
841 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 841 reviews since 2008

Sales & Support	9.6/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9.8/10
The firm took care in packing and handling our property

Collection & delivery	9.9/10
Our property was collected and delivered as agreed

Service	9.9/10
The staff were presentable punctual and polite

Value	9.6/10
The price represents value for money

Recent Reviews

" The move went smoothly and the boys were friendly and helpful. Especially Andy who tried to fix my broadband and Wifi, which was very difficult because of BT's failure. " more

" Was lucky to get booking. Baters sent us boxes to pack. David and David, our movers, arrived on time. were courteous, friendly helpful and professional. Excellent service overall!! Very happy. " more

" The team did a great job. " more

" Took everything in their stride. Seemed experienced team and everything went smoothly. " more

About Us
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Legal Name: Baters Removals.

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Review 3 Oct 2024 Recommended by customer in EX9 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Moving from 3rd floor apartment with lift to a smaller ground floor flat half the size with no cupboards or storage.

"The move went smoothly and the boys were friendly and helpful. Especially Andy who tried to fix my broadband and Wifi, which was very difficult because of BT's failure. "

Team:
Jason Adam David

REPORT THIS REVIEW

Review 30 Sep 2024 Recommended by customer in EX3 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move 3 bedroom property contents from Silverton in Devon to Topsham move out on Monday 16th Sept. But move in had to be Scheduled for 20th September as removals booked for end of week. Customer packed.

"Was lucky to get booking. Baters sent us boxes to pack. David and David, our movers, arrived on time. were courteous, friendly helpful and professional. Excellent service overall!!
Very happy. "

Team:
David

REPORT THIS REVIEW

Review 20 Sep 2024 Recommended by customer in EX9 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very smooth move. Staff packed first day and carefully described contents of each box. All taken to new flat next day. Staff were calm and relaxed and even took away a large dresser base for which there was no space. Good job!!

Team:
Jason David David Adaai

REPORT THIS REVIEW

Review 5 Sep 2024 Recommended by customer in RG23 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very smooth and efficient.

"The team did a great job. "

Team:
David Jason Nick

REPORT THIS REVIEW

Review 3 Sep 2024 Recommended by customer in EX10 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Everything went exactly as planned. The men were polite, business like and low maintenance. The property we were moving into was not particularly straight forward as it involved carrying things thru house to back, but they continued without complaint.

"Took everything in their stride. Seemed experienced team and everything went smoothly. "

Team:
Jason Adam Da

REPORT THIS REVIEW

Review 7 Aug 2024 Recommended by customer in EX10 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Staff packed up belongings quickly and efficiently. All went smoothly.

"Very pleasant and helpful. Nothing was too much trouble.
Moved furniture around in new house so I could see how I liked it best. "

Team:
David Jason Tommy Adam

REPORT THIS REVIEW

Review 26 Jul 2024 Recommended by customer in EX11 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from 5 bedroom house with steps to front to bungalow. Half an hour drive between properties.

"Crew of 4 arrived promptly as advised at soon after 8am very friendly and polite all day doing such hard work. Happy to take direction of where to place things in new house and to move things around before they left. Competitive price and excellent job done. "

Team:
David David Jason Adam

REPORT THIS REVIEW

Review 12 Jul 2024 Recommended by customer in EX3 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Local move (downsizing)

"The Baters team were amazing from start to finish, professional, efficient but most of all wonderful people to have around in our home at a busy and stressful time. They made the moving process easy and nothing was too much trouble. Highly recommend!"

Team:
David Jason Adam Tommy

REPORT THIS REVIEW

Review 2 Jul 2024 Recommended by customer in TA1 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"I would really recommend Baters Removals; they did a 1st class job in a speedy, efficient and professional manner. The crew were cheerful and courteous throughout. Nothing was too much trouble for the team. "

Team:
Jason David

REPORT THIS REVIEW

Review 2 Jul 2024 Recommended by customer in EX10 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Straight forward move from a terraced house to a bungalow.

"Very pleasant movers who were helpful and polite. They worked quickly and efficiently. "

Team:
David Jason Tommy

REPORT THIS REVIEW

Review 18 Jun 2024 Recommended by customer in EX9 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

This was a move to storage. The lads were very good took care, were polite and helpful.
After store a move to new premises. The team were equally as good in all aspects.

"I have used Baters before and would happily use them again. "

Team:
Jason Tommy Carl Adam

REPORT THIS REVIEW

Review 18 Jun 2024 Recommended by customer in EX9 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Previous customer. Very very pleased with move and professional approach to the move, and unpacking nothing too much trouble. i.e getting my husband's chair out from the 2nd van due to his unsteadiness on his feet

Team:
Jason Adam David

REPORT THIS REVIEW

Review 31 May 2024 Recommended by customer in EX5 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Small job moving from sheltered accommodation to a care home. But very important to the customer as he's 94 years old.

"The office was helpful and efficient when arranging the move. The van arrived on time, the guys couldn't have been nice and move cheerful and respectful. They handled everything with great care - nothing was broken or even scratched and helped me set up again at the receiving end. Top marks. "

Team:
Carl Jason David

REPORT THIS REVIEW

Review 21 May 2024 Recommended by customer in EY9 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	8/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	8/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Team:
Carl Adam Jason David

REPORT THIS REVIEW

Review 20 May 2024 Recommended by customer in ZX11 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Very pleased. "

Team:
Tommy Jason C

REPORT THIS REVIEW

Review 14 May 2024 Recommended by customer in BA5 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Carried out by an enthusiastic team, carefully efficiently and with expertise on a dry day.

"The team were very professional, careful and organised. With their loading and unloading. They even kindly plumbed in the washing machine at the new house for us. We had the utmost trust in the ability of our team and were not disappointed. "

Team:
Adam Tommy Carl Jason

REPORT THIS REVIEW

Review 10 May 2024 Recommended by customer in GU34 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move's from Devon to Hampshire. Made easy by the removal team. First floor flat no lift so men did well getting furniture up the stairs. Expenses explained when I was booking. Had never used a removal company before - very impressed.

"Very pleased all way through. All very helpful. I would and have recommended the firm. Very pleased. The staff very helpful and obliging. Nothing was too much trouble. "

Team:
Jason David Tommy

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Review 30 Apr 2024 Recommended by customer in EX4 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

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Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from Wiltshire to Devon. 4 bed house to 4 bed house, both 3 stories. Several large/heavy items. to get up down from top floor eg peloton bike.

"Dave, Dave and Jason were truly excellent. We have moved many times over the years as my husband was in the forces - this is by far the smoothest and most stress free experience we're had! every thing was packed and transported really carefully and it's the first time we've had no damage to our home or our belongings. Thank you!"

Team:
David Jason David

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Review 26 Apr 2024 Recommended by customer in EX11 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	10/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Customer Review

I moved from family home into rented accommodation and Baters stored my furnitures for 6 months.

"Fantastic, loverly, friendly company. Can do attitude, nothing is too much for them. Would definitely use them again. "

Team:
Jason Tommy

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Review 14 Mar 2024 Recommended by customer in EX10 business Baters Removals https://www.referenceline.com/removers_removals_companies-in-sidmouth-batersremovals-14794

Satisfaction Ratings


Sales & Support	9/10
The advice and information was helpful and all correspondence was easy to understand

Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

House move to a second floor flat.

"David and Jason were very friendly and worked very well. Took extreme care packing delicate and fragile items overall very professional and did a superb job. "

Team:
David Jason

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