Todds Removals Ltd

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Todds Removals Ltd 9.6/100
1292 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1292 reviews since 2010
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" The team were great. Punctual, polite and worked really well together. They loaded up and left Essex at lunch time to drive to our new house. They started unloading when they arrives and slept in the ...."   more
 
" Your lads were very polite and nothing was too much trouble! We were very pleased as always! "   more
 
" Very efficiently done. Polite young men taking great care. "   more
 
" Todds were easy to deal with. Their quote was acceptable - we wanted a local company and the review were all good. Wouldnt hesitate to recommend them - the whole process was carried out professionally...."   more
 
 
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Review 21 Dec 2024
Recommended by customer in EX36
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Barry Nat
 
 
 


Review 21 Dec 2024
Recommended by customer in CO8
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
 
 


Review 16 Dec 2024
Recommended by customer in DE6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move was from Essex to Derbyshire, so done over 2 days with 2 lorries.
 

"The team were great. Punctual, polite and worked really well together. They loaded up and left Essex at lunch time to drive to our new house. They started unloading when they arrives and slept in the lorries overnight and finished the next morning.
Brilliant service. "
 
 
 
 
Team:
Mark Nathan Joe
 
 
 


Review 15 Dec 2024
Recommended by customer in IP30
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 

"Your lads were very polite and nothing was too much trouble!
We were very pleased as always!
"
 
 
 
 
 
 


Review 9 Dec 2024
Recommended by customer in RH1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Remove total contents from Suffolk cottage to Cottage in Survey.
 

"Very efficiently done. Polite young men taking great care. "
 
 
 
 
 
 


Review 2 Dec 2024
Recommended by customer in IP7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from large 4 bed house to 2 bed bungalow.
 

"Todds were easy to deal with. Their quote was acceptable - we wanted a local company and the review were all good. Wouldnt hesitate to recommend them - the whole process was carried out professionally, carefully and politely.
Good job. "
 
 
 
 
 
 


Review 29 Nov 2024
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from a 3 storey house to another house which had limited access.
 

"All went really well. The staff turned up on time and were helpful and friendly.
Well done to all!
Staff in office were also really helpful and supportive during time of trying to sort moving date.
Thank you!"
 
 
 
 
 
 


Review 27 Nov 2024
Recommended by customer in CO2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Possessions from 2 properties moved to 1 property.
 

"The whole job was handled efficiently and professionally well done and thank you. "
 
 
 
 
 
 


Review 27 Nov 2024
Not Recommended by customer in IP30
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 0/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 0/10
The price represents value for money
Show All
 
 
Customer Review
 
Original quote was to move from one house to another. This was adjusted to move everything into storage. Original quote £1,092. Quote to move to storage £963.17. Quote to move from storage to new house £483.00. Makes no sense that quote to move move than one hour away costs less than half the price of moving everything into storage 10 mins away.
 

"Had to specifically request mats etc to be used in new house on new carpet which is ridiculous on a rainy day and when in their info pack they state that they do this. During the initial quote and when moving items into storage they did not use mats or ask if they should remove shoes. Complete lack of respect for my house.

When moving into new house, expensive furniture was placed on the ground outside in the rain. They had no ramp or anything to support the removal of items from the lorry. Everything came out of storage extremely dirty. There was damage to an expensive dining room table, probably from having something to close to it and rubbing the corners. My wardrobe was dragged, completly damaging the underneath.

The company has refused to take responsibility and stated that I informed them about the damage after their 7 day limit for making claims. unfortunately, a relative had a life threatening condition and so I was not home to take photos or send the complaint within 7 days. I plan to take legal action as ultimately the company did not do the job required and has a duty of care towards my belongings. The company is ignoring me and refusing to give legal team details. "
 
 
 
 
 
 


Review 25 Nov 2024
Recommended by customer in IP14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 7/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Challenging to move the snooker table across gravel but team managed the problem well and install table with minimum fuss.
 

"A smooth move despite not being able to get lorries to the door. Only 1 dropped 1 damaged drawer but repaired and ok. "
 
 
 
 
 
 


Review 21 Nov 2024
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Domestic move from Rented 2 bed flat, 10 miles to 2 bed semi-detached house.
 

"Very courteous and professional team collected all items in flat in approx 1.5 hrs moved everything into house, re-assembling furniture quickly.
Really excellent service, thank you very much. "
 
 
 
 
 
 


Review 18 Nov 2024
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I was extremely impressed by the prompt arrival of the team and the speed and efficiency with which they moved me "out" and "in"
 

"The team were extremely pleasant and helpful. I cannot praise them highly enough
Thank you."
 
 
 
 
Team:
Pete Nat
 
 
 


Review 18 Nov 2024
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From apartment into storage. From Storage to house x 2
 

"All carried out with a friendly professionalism. "
 
 
 
 
 
 


Review 14 Nov 2024
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Removal of several large bits of furniture from the house to storage as the result of a separation.
 

"The lads were on time and worked politely, carefully, and efficiently to remove the furniture and the deliver it the other end. Greatly appreciated at a some what difficult time emotionally. Thank you. "
 
 
 
 
Team:
Nathan Joe
 
 
 


Review 13 Nov 2024
Recommended by customer in IP29
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
It went very well.
 
 
 
 
 


Review 11 Nov 2024
Recommended by customer in CO9
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Large set of steps up to house.
 

"Perfect service, handled with warmth, consideration and care. Very patient crew and helpful at all times. "
 
 
 
 
 
 


Review 11 Nov 2024
Recommended by customer in OX44
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Suffolk into store.
3 months later - Oxfordshire.
 

"Great movers. Thank you. Nothing was too much trouble. "
 
 
 
 
Team:
Dave
 
 
 


Review 8 Nov 2024
Recommended by customer in IP14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Our four bedroom house to a bungalow 17 miles away.
 

"We have used Todds removals three times and have always been very pleased, from the booking process to the removal day everyone was very professional, efficient and polite. They worked quickly and even dismantled and reassembled a wardrobe and the beds.
We definitely recommend Todds."
 
 
 
 
 
 


Review 4 Nov 2024
Recommended by customer in CO9
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved us out of a 4 bed detached house with steep steps to a 2 bed bungalow an a long gradual slope!
 

"The men did a great job on the day, they pocked everything so quickly - we were out by 11.30am!
Very helpful with the unloading and positioning in the new house. "
 
 
 
 
 
 


Review 24 Oct 2024
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Short distance move, but one or two heavy items including garden urns
 

"Very pleased everything arrived safely and no damage.
Nice helpful men in charge!"
 
 
 
 
 
 

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