Todds Removals Ltd

Unit 2 Addison Road, Chilton Industrial Estate
Sudbury
Suffolk
CO10 2YW

Removers - Removals Companies

Listed under:  Removers / Removal Companies
98% recommended   Rating Todds Removals Ltd 9.6/100
1340 reviews since 2010
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 1340 reviews since 2010
 
 
 
Sales & Support 9.6/10 Sales & Support Rating 9.6
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.5/10 Packing & Handling Rating 9.5
The firm took care in packing and handling our property

 
Collection & delivery 9.7/10 Collection & delivery Rating 9.7
Our property was collected and delivered as agreed

 
Service 9.8/10 Service Rating 9.8
The staff were presentable punctual and polite

 
Value 9.4/10 Value Rating 9.4
The price represents value for money

 
 
 
Recent Reviews 
 
" The items were collected on time and date stated. Staff dismantled and packed with care. The same was for the return process. Staff were polite throughout."   more
 
" Very prompt, polite and informative with the quote, detailing/explaining the problems of late exchanges on us and them. We found our quote being both reasonable and competitive along with the other re...."   more
 
" Despite several changes to removal date and additional costs incurred, the whole booking, correspondence and services from Todd’s has been first class and exceeded expectation. If only the services of...."   more
 
" Chaps were very friendly, professional and laid back. We're careful with our furniture and respectful. Was a bit pricey considering it only to a couple of hours. However it took the stress out of t...."   more
 
 
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Review 15 Dec 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Furniture items taken into storage to allow house renovations

"The items were collected on time and date stated. Staff dismantled and packed with care. The same was for the return process. Staff were polite throughout."
 
 
Team:
Sorry not known
 
 
   Business Reply:

Thank you for your kind feedback. It’s great to hear our staff were polite and professional throughout the process. We truly appreciate you taking the time to share your experience and wish you all the best with your completed renovations.
 


Review 10 Dec 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Short 4 mile move, made difficult with exchange lateness and uncompromising move date. relatively straight forward in terms of items to be moved.

"Very prompt, polite and informative with the quote, detailing/explaining the problems of late exchanges on us and them. We found our quote being both reasonable and competitive along with the other reviews found it an easy choice to use this company. Despite the difficulty of the moving chain not agreeable to a different date Todds still accommodated us over a two day period. Keeping in touch to see where they could help even though the moving date shifted.
Gary and his two colleagues took great care the day before to move pretty much all of our home quickly and efficiently to be held overnight. He ensured he knew the new address and evaluated the position and access the day before the move to insure an ease of entry. the day of the move both loaded lorry and the additional turned up prompt and executed the rest of our belongs and set off to see what they could do prior to key completion. Gary made the effort to give me his contact details and to inform the new neighbours which was very helpful. Fortunately our keys were released by 1 o'clock and the guys swiftly moved us in."
 
 
Team:
Gary plus two young lads on Thursday, Gary plus two other gents Friday
 
 
   Business Reply:

Thank you for your lovely review. We’re glad we could support you through the challenges of your move. It’s great to hear that our communication and flexibility over the two-day move helped make things easier.

We’re especially pleased that Gary and the team took good care of everything, kept you updated, and ensured a smooth move-in once the keys were released. Thank you for choosing us, and we wish you all the best in your new home!
 


Review 4 Dec 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very successful move and thankyou for your services

"Despite several changes to removal date and additional costs incurred, the whole booking, correspondence and services from Todd’s has been first class and exceeded expectation. If only the services of the estate agents and solicitors had been anything close to the professionalism of your team. Please pass on my sincere thanks to all involved with the 2 that came to pack and the team on the 27th that moved us. Sorry I have forgotten their names but they are a massive credit to your firm and I will be sure to be recommending Todd’s to anyone else I know that wish to move
Thankyou all"
 
 
Team:
The whole removal firm
 
 
   Business Reply:

Thank you so much for your wonderful feedback. We’re delighted to hear that, despite the date changes and extra pressures, you found our communication and service to be first class. Your kind words about both the packing team and the move team mean a great deal to us—they truly are a credit to the company, and we’ll make sure your thanks are passed on to everyone involved.

We really appreciate your recommendation and are glad we could help make your move a success. Wishing you all the best in your new home!
 


Review 4 Dec 2025
Recommended by customer in IP24
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 8/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Quick to quote which was great. Arrived later than expected but there was no chain so it wasn''t an issue. But would have scored 10 if on time.

"Chaps were very friendly, professional and laid back. We're careful with our furniture and respectful.
Was a bit pricey considering it only to a couple of hours.
However it took the stress out of the day.
Overall, would recommend."
 
 
 
   Business Reply:

Thank you for your feedback and for recommending us. We’re glad to hear the team were friendly, professional and careful with your belongings, and that we helped take the stress out of your day.

We appreciate your understanding regarding the later arrival due to road works, for we which we apologise. Thank you again for choosing us, and we wish you all the best in your new home!
 


Review 27 Nov 2025
Recommended by customer in NE66
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Essex to Northumberland,November 2025. Contents of a semi-detached house, with many books, a washing machine and a piano.

"We found Todds to be extremely efficient, with a jolly crew of four hard-working guys on our departure day. I would have no hesitation in recommending them. They were flexible and obliging when we asked if smaller extra items could go on the van rather than in our car."
 
 
Team:
Barry, Nat, Lewis and one other!
 
 
   Business Reply:

Thank you so much for your lovely feedback! We’re delighted to hear that our team helped make your moving day run smoothly. The crew will be thrilled to know their hard work, efficiency, and positive attitude made a difference.

We really appreciate your recommendation. Wishing you all the best in your new home!
 


Review 19 Nov 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Collection and delivery

"Very professional from doing a quote to collection and delivery. The lads were polite helpful and very efficient. Took great care of our belongings no breakages or damage.

Would not hesitate to recommend the team."
 
 
 
   Business Reply:

Thank you so much for your lovely feedback! We’re really glad to hear the whole process—from quoting to collection and delivery—felt professional. The team will be thrilled to know their politeness, efficiency, and care made a difference. We truly appreciate your recommendation.
 


Review 13 Nov 2025
Recommended by customer in C010
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Downsizing from large town house to apartment

"Very smooth and very helpful and understanding"
 
 
 
   Business Reply:

Thank you! We’re so happy to hear everything went smoothly for you. Downsizing can be a big change, and we’re glad we could make the process easier and more comfortable.
 


Review 7 Nov 2025
Recommended by customer in IP14
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Ashburnham View

"I would recommend this company extremely highly, our collection & delivery people went above and beyond, due to our developer deciding to lay tarmac right outside our front door, they were unable to start unloading till 4.30pm. They never moaned or complained once. If we ever moved again I will be using Todd’s"
 
 
 
   Business Reply:

Thank you so much for your wonderful review! We’re delighted to hear our team went above and beyond, even with the tarmac delay. They’ll be thrilled to know their hard work made such a difference. We really appreciate your recommendation and would be honoured to help with any future moves!
 


Review 24 Oct 2025
Recommended by customer in IP7
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from rental house back to own property (that you moved me from only 7 months before!)

"From the moment they arrived to the moment they left, the team could not have been more friendly and helpful. Nothing seemed to be any trouble at all.

Packing was extremely well done and well labelled."
 
 
Team:
Can't recall all the team but Mark and Barry were both superb
 
 
   Business Reply:

Thank you for your lovely feedback and for choosing us for your move. We’re delighted to hear the team made everything easy and that you were pleased with the packing. Your continued trust in Todds Removals means a lot to us.
 


Review 24 Oct 2025
Recommended by customer in BA15
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From Suffolk to Wiltshire

"We have had a great experience with Todds Removals. The quote was made efficiently and fairly. The men Jo, Adam and Mark arrived promptly, worked carefully, efficiently and with good humour to load the truck. On completion day, Jo and Adam finished loading, drove a long way, then had to wait for completion to finally happen at tea time. They then worked tirelessly until everything was unloaded before retiring to eat and sleep. Our only complaint, and it is a serious one, is that they would not stop work for tea or cakes - and they were home-made, especially for them! Thank you very much, Todds."
 
 
Team:
Joe, Adam and Mark
 
 
   Business Reply:

Thank you so much for your kind words and wonderful feedback! We’re delighted to hear Joe, Adam, and Mark made your move a great experience — even if they didn’t appreciate the tea and cakes! We truly appreciate your trust in Todds Removals and wish you all the best in your new home.
 


Review 17 Oct 2025
Recommended by customer in CO10
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house move including a fragile wrapping service and some outside equipment

"Todds were very flexible during the build up to the move and accommodated several date changes. The offered a range of options with respect to packing options and varying the scope of work to suit our needs. The guys themselves worked really hard and worked very carefully causing only one item of minor damage. The move in was delayed so Todd's advice to take out an indemnity to protect us against over-time charges was invaluable. Despite the late move in the team worked really hard to get everything off the trucks on the same day."
 
 
Team:
Team lead was Mark who did a great job
 
 
   Business Reply:

Thank you so much for taking the time to share your feedback. We’re delighted to hear that you were pleased with the flexibility and support our team provided throughout your move. It’s great to know that Mark and the crew worked hard to ensure everything went smoothly on the day, even with the late move-in.

We really appreciate your recognition of their care and effort. Wishing you all the best settling into your new home, and thank you again for choosing Todds!
 


Review 16 Oct 2025
Recommended by customer in IP33
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving from a mid terrace Victorian house to a bungalow

"The three team men did the removal in two and a half hours which was amazing, they were a fantastic team with their professional manners and so helpful.

Moving in day was the same they made a difficult stressful day appear to be easy. Nothing was too much trouble for them with placement of our furniture and boxes to the appropriate rooms. Very efficient caring service. Would highly recommend Todd’s

Their banter was most welcome and made the whole process of moving less stressful."
 
 
Team:
Sorry don’t remember their names they were all amazing
 
 
   Business Reply:

Thank you so much for your lovely review! We’re really happy to hear that the team made your move from the Victorian terrace to your new bungalow such a smooth experience. It sounds like they brought the perfect mix of hard work, care, and good humour to the day — just what’s needed to take the stress out of moving!

We’ll make sure your kind words are passed on to the crew; they’ll be delighted to know they helped make things easier for you. Thanks again for recommending Todds, and we hope you’re all settled in and enjoying your new home!
 


Review 15 Oct 2025
Recommended by customer in EH6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We needed to put our most treasured possessions into storage, initially moving more than 60 boxes and trunks into storage before eventually having them delivered to our new address at the other end of the country.

"From initial enquiry to the eventual delivery of our belongings, everybody we dealt with at Todds provided exemplary service. A visit and quotation were arranged very quickly, and the boxes collected on the specified date efficiently, carefully and with astonishing speed. We then had the comfort of knowing that they were being stored securely and for as long as we would need, which removed a great deal of stress. When we were finally ready for them to be brought up to our new address, the same high standards were met. Simon, who handled the delivery locally, deserves a special mention. He called in advance to arrange timings, and then to let us know he was on his way. He took such care bringing them in to our property and it was clear that his primary concern was that the delivery should be as smooth as possible for us - thank you! We couldn't recommend Todd's highly enough."
 
 
Team:
Everyone was great but special shout-out to Simon who managed the last leg to Edinburgh.
 
 
   Business Reply:

Thank you so much for your kind and thoughtful feedback. We’re absolutely delighted to hear that your experience with Todds—from the initial enquiry through to the final delivery—was smooth, efficient, and reassuring throughout such a significant move.
It’s always our aim to provide a service that not only meets expectations but makes what can be a very stressful time feel manageable and well supported. We're especially pleased to hear that the team made such a positive impression and handled your belongings with the care and professionalism they deserve.
We truly appreciate your recommendation, and we wish you all the best as you settle into your new home!
 


Review 11 Oct 2025
Recommended by customer in IP8
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
The removal company arrived the first day packed all our belongings and loaded some onto the lorry. The second day they finished loading the house contents whilst loading a second lorry with the contents of the garage and garden this kept the dirty outside goods separate from the house contents

"The gentleman who came to give us a quote was very professional friendly and knowledgeable.
We received the quote and were happy with it and waited for our contracts to be signed
Once we had a date for moving I contacted Todds, arranged a date and time, everything went as planned
The guys who moved us were very efficient and we had a very good experience when we got to our new property nothing was too much trouble for them
Would highly recommend"
 
 
Team:
im afraid i cannot remember the mens names
 
 
   Business Reply:

Thank you for taking the time to share your experience. We're so pleased to hear that everything went smoothly from your initial quote through to moving day, and that our team made the process as easy and efficient as possible for you.
Your kind words and recommendation mean a great deal to us. We wish you all the best in your new home!
 


Review 26 Sep 2025
Recommended by customer in RH1
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Peter Gilbert arrived to do the quote and advised on certain aspects, Jo in their office handled all follow up querries from our side.Todd''s moved us over two days, day one they loaded up and left meeting us at our new location over 2.5 hours away early the next morning. They kept to both timeframes and did not disappoint.

"We chose Todds because they were Suffolk based - this was important to us. Todds advertised in the local Flyer confident that they would do the job properly knowing full well adverse publicity in this medium would not be good. Todd's Crew helped us move over a two day period. From the moment they arrived to load up until they met us the next day to offload they were excellent. Each of the crew were professional and efficient - these guys knew what they were doing and did it with a smile. My wife and I were impressed. Well Done!!"
 
 
Team:
Joe, Louis and Nathan
 
 
   Business Reply:

Thank you so much for your kind words and detailed feedback.

We’re delighted to hear that Peter, Jo, and the entire Todds team met your expectations and helped make your move smooth and stress-free. It’s great to know that our Suffolk roots and local presence were important to your decision, and we’re glad that trust was well placed.

Moving can be a big task, so we’re especially pleased that the crew’s professionalism, punctuality, and positive attitude left a strong impression. We'll be sure to pass on your compliments to everyone involved—they’ll be thrilled to hear your feedback.

Wishing you all the best settling into your new home!
 


Review 22 Sep 2025
Recommended by customer in Ip30
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a 3 bed to a 4 bed house. Had someone come over to help us pack 2 days before and then on the day had a team of 3 do the removals for us. Very efficient and professional. Disassembled the bed and reassembled it for us. Then went to my grandparents to pick up a sofa we were taking from them!

"Overall very impressed with the team and did everything we ask for. Even went to my grandparents to pick up a sofa we were taking from them! Would recommend as made life much less stressful."
 
 
 
   Business Reply:

Thank you for the kind words! We're glad the team could take care of everything for you and help make the move as smooth and stress-free as possible. Wishing you all the best in your new home!
 


Review 6 Sep 2025
Recommended by customer in CO3
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
I moved from co2 to co3 after a long awaited 8 months and giving Todd’s numerous dates before we could actually follow through once exchanged.

"Could not fault Todd’s!
Excellent service, the guys were happy, chatty but absolute grafters! They didn’t stop!
Communication from the office was excellent and quick responses despite me changing dates numerous times!
Moving day was stress free, nothing was too much hassle, thank you for making a stressful day pretty unstressful!!!"
 
 
Team:
Callum
 
 
   Business Reply:

Thank you so much for the lovely feedback! We’re glad we could finally make the move from CO2 to CO3 happen after the wait. The team will be thrilled to hear your kind words. Wishing you all the best in your new home!
 


Review 27 Aug 2025
Recommended by customer in CM7
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 bed semi house

"The guys who came the day before were amazing and just gotnon with the packing. They were amazingly efficient and polite. They following day they were on time and finished packing the remaining items without delay.They were also incredibly patient whilst we waited for the keys to be released (early afternoon) and then unloaded the van with such care. The beds and wardrobes were rebuilt without me even realising they had emergency done. I cannot recommend this company enough. We were stressed about moving but Todd's made the whole process so much easier,it was the one thing we didn't end up worrying about."
 
 
Team:
Sorry I can't remember their names but they were all brilliant
 
 
   Business Reply:

Thank you so much for your kind words! We're thrilled to hear that the team helped make your move as smooth and stress-free as possible. It’s always our goal to take the pressure off during such a busy time, and we're glad we could do just that. Wishing you all the best in your new home!
 


Review 26 Aug 2025
Recommended by customer in Dg71
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from Essex to Scotland and the house in Scotland is down an unmade road so it was a little challenging as we had also accumulated quite a bit of stuff (doesn''t everyone?!)

"I found all aspects of the move to be as hassle free as packing and moving can be. The office staff were very supportive and Adam and Barry, our removal men were super helpful and accommodating, especially manoeuvring the lorry into place in Scotland. Having had a quote from a more country-wide firm (who were double the cost!) I have no hesitation whatsoever in recommending Todd's. Family firms win every time for their personal touch and friendliness."
 
 
Team:
Barry and Adam
 
 
   Business Reply:

Thank you so much for your lovely feedback! We’re really glad the move went as smoothly as possible, even with the tricky road and all the accumulated bits (we’ve all been there!). Adam and Barry will be thrilled to hear your kind words.

We truly appreciate your recommendation – it means a lot to our family-run team. Wishing you all the best in your new Scottish home!
 


Review 14 Aug 2025
Recommended by customer in RH16
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We were moving from our house of 42 years in Suffolk to downsize in West Sussex.

"Todd's advised, as did all other quotes it would be load one day and unload the following day avoiding a Friday as day 1 and incur additional cost. The 'salesman' advised how to pack our numerous paintings and arranged the number of boxes. He had estimated exactly the right number.

The only 'mistake' Todds made was not to inform us when the packing boxes were to be delivered. Unfortunately they delivered on a Friday and we were away until Sunday by which time it was heavy rain

Fortunately, they had wrapped everything in a plastic mattress cover so there was little damage but there wasn't much bubble wrap??

There was no issue collecting more from Todd's (several times).
On the day of the move 5 men loaded everything within the allotted timescale including numerous plants. The following unloading day in Sussex Todd's only had 3 men. I would suggest 5 were needed, albeit by 1pm everything was unloaded.

The service they provided was first class. The men were efficient, but equally careful and I would recommend their company for removals.
"
 
 
Team:
Nick, Chris??
 
 
   Business Reply:

Thank you for your kind and detailed feedback. We’re so pleased to hear the move from Suffolk to West Sussex went smoothly overall. We appreciate you highlighting both the positive aspects and the areas where we can improve — especially regarding communication around box delivery.

Your recommendation means a lot to us.

Wishing you all the best in your new home!
 

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