Low Fell Removals

Portobello Lane, Roker
Sunderland
Tyne and Wear
SR6 0DN

Removers - Removals Companies

Listed under:  Removers / Removal Companies
99% recommended   Rating Low Fell Removals 9.6/100
288 reviews since 2007
 
Satisfaction Ratings
 
Overall Rating
9.6 /10 Overall Rating 9.6/10
Based on 288 reviews since 2007
 
 
 
Sales & Support 9.5/10 Sales & Support Rating 9.5
The advice and information was helpful and all correspondence was easy to understand

 
Packing & Handling 9.6/10 Packing & Handling Rating 9.6
The firm took care in packing and handling our property

 
Collection & delivery 9.8/10 Collection & delivery Rating 9.8
Our property was collected and delivered as agreed

 
Service 9.9/10 Service Rating 9.9
The staff were presentable punctual and polite

 
Value 9.3/10 Value Rating 9.3
The price represents value for money

 
 
 
Recent Reviews 
 
" Made moving easy nothing was too much trouble for them would recommend the company to friends and family 100% "   more
 
" Removal men worked very hard and efficiently were friendly and cooperative. "   more
 
" Great Team! Hard workers! Very pleasant! "   more
 
" I would like to complain. On the 14th of December, a man called me to ask when would I get the key to my new home I said I didn't know as it was up to solicitors and banks. He was very abrupt and hor...."   more
 
 
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Customer Reviews
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Review 14 Oct 2024
Recommended by customer in NE45
 
 
Satisfaction Ratings
 
Sales & Support 7/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 8/10
The firm took care in packing and handling our property
Collection & delivery 8/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 5/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved to Northumberland
 

"Removal men worked very hard and efficiently were friendly and cooperative. "
 
 
 
 
 
 


Review 14 Oct 2024
Recommended by customer in NE10
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved from a second floor flat with narrow stairs to a semi detached house.
 

"Made moving easy nothing was too much trouble for them would recommend the company to friends and family 100%
"
 
 
 
 
Team:
Mark Kenneth Alan
 
 
 


Review 4 Apr 2024
Recommended by customer in NE61
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moving us from Sunderland to Morpeth
 

"Great Team!
Hard workers!
Very pleasant!
"
 
 
 
 
Team:
Gwen And Noboat
 
 
 


Review 2 Feb 2024
Recommended by customer in SR3
 
 
Satisfaction Ratings
 
Sales & Support 0/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Moved n 18th/19th December. The men that moved me were total gentlemen and couldn't help me enough. They were lovely.
 

"I would like to complain. On the 14th of December, a man called me to ask when would I get the key to my new home I said I didn't know as it was up to solicitors and banks. He was very abrupt and horrid to me and told me he would cancel my booking if it wasn't early in the morning, I was in such a panic I am 80 yrs old, just lost my husband I was frantic and thought I was going to have a heart attack he was named [ ] and shouldn't be in the job with attitude like that."
 
 
 
 
 
 


Review 10 Aug 2023
Recommended by customer in NE36
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from Ground floor apartment to a bungalow.
 

"Best move I have had over the years and numerous house moves. Excellent service from the initial survey to prior and descriptions and to moving day itself. "
 
 
 
 
Team:
Ken Morrow Garry Archer
 
 
 


Review 10 Aug 2023
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
From a three-bedroom semi on the marina to a three bedroom, second floor apartment two miles up the road.
 

"20 minutes early. Pleasant crew. Only had to be told something once.
Team of experience.
Solution focused.
All done by 11am."
 
 
 
 
 
 


Review 26 Jan 2023
Recommended by customer
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3 bedroom house to 3 bedroom apartment 300miles away. Staff professional, hardworking and nothing was to much trouble.
 

"Exceptional service would highly recommend. The whole process was smooth and professional, from first to last connect. "
 
 
 
 
 
 


Review 26 Jan 2023
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
The move went smoothly owing to the men doing the job.
 

"Excellent service and moving staff. "
 
 
 
 
 
 


Review 2 Apr 2020
Recommended by customer in DH3
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
They were excellent and would recommend them in the future to friends and family.
 
 
 
 
 


Review 12 Dec 2019
Recommended by customer in NE16
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 7/10
The price represents value for money
Show All
 
 
Customer Review
 
5 bedroom house to bungalow.
 

"No major issues.
Removal team arrived on time. Worked hard and were pleasant.
Took care.
Very happy with service."
 
 
 
 
 
 


Review 8 Oct 2019
Recommended by customer in DH4
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from large flat to small bungalow (Newly renovated)
 

"Great care taken to protect possessions and decor at all times. Floors protected with movers coverings, all Furniture wrapped and protected. Excellent service by experienced personnel."
 
 
 
 
Team:
Nick Terry
 
 
 


Review 30 Sep 2019
Recommended by customer in SR2
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Move from 3rd floor appt to ground floor - no lift packing included wardrobe boxes used
 

"Quick, efficient, well executed.
Hard working and very respectful team
Very impressed excellent job. "
 
 
 
 
Team:
Terry Nikki Steven
 
 
 


Review 26 Sep 2019
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We moved from 3 bed terrace to 3 bed semi in South Bents. We used a van to move all the small items but booked low fell for all large items. Terry and Nicky worked tirelessly to get the job done well really couldn't have done it without them.
 

"Brilliant service made even better by the comedy duo - Terry and Nicky!
Nothing was a bother they made the day run smoothly and with 2 small children to move I really appreciate that. We have used a cheaper company company before and the service just simply does not compare
Thank you so much, The Dolans."
 
 
 
 
Team:
Terry Nicky
 
 
 


Review 6 Sep 2019
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
We had done as much as possible to help removers in packing boxes appropriately, taking dining table no pieces, emptying as many plant pots as possible.
Nasty wet packing time for men but dry to unload at bungalow. Men managed to fit our kingsize bed into gab left. Excellent efforts all day from them.
 

"Our two removal men Alan and Ken were excellent and made the task look easy.
Mark who did our assessment was superb and advised us wisely on all aspects of the move.
The ladies on reception were very helpful as were the men who helped with the box purchasing and the bubble wrap and paper.
I would not hesitate to recommend Low Fell Removals to anyone.
We are now unpacking and settling in :)
Thank you all. "
 
 
 
 
Team:
Alan Ken
 
 
 


Review 17 Jun 2019
Recommended by customer in NE38
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
3 Bed semi to 3 bed terrace, including dismantling re-assembly of wooden cabin bed.
 

"4 guys came in total for the move and were absolutely brilliant.
Terry and Nicky were especially helpful, lovely guys, couldn't have been any nicer. A real credit to the company. "
 
 
 
 
 
 


Review 30 May 2019
Recommended by customer in NE25
 
 
Satisfaction Ratings
 
Sales & Support 8/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 9/10
The firm took care in packing and handling our property
Collection & delivery 9/10
Our property was collected and delivered as agreed
Service 9/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 

"Workers were polite, efficient and help make the move very straight forward and as stress free as possible. "
 
 
 
 
Team:
Terry Terry Nicky
 
 
 


Review 16 May 2019
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Full house removal into a new address no issues.
 

"The person who came out to do a quote was friendly, clear on what to do with my belongings and how to book.

On the moving day Terry and Nicky were fantastic, quick, efficient and good fun. Went out of there way to help out with a couple of little issues in the new house locating the key for the rear gate, access to electric and gas meter.

Couldn't have asked for more. "
 
 
 
 
Team:
Terry Wilson Nicky Wilkin
 
 
 


Review 29 Apr 2019
Recommended by customer in LL49
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Very difficult driveway address with no parking. A long carry for goods up a steep path, then another climb in garden to front door.
 

"Everything was quickly and safely packed in the van. Staff were friendly and professional. They were light hearted about the challenges and worked very hard and cheerfully. I would recommend this company as they did their jobs, and more. They made our moving day fun. "
 
 
 
 
Team:
Billy Rennison David Ketl
 
 
 


Review 3 Apr 2019
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 9/10
The advice and information was helpful and all correspondence was easy to understand
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 8/10
The price represents value for money
Show All
 
 
Customer Review
 
Collected Thursday, held overnight delivered Friday to first floor apartment.
 

"Efficient, professional service throughout process. "
 
 
 
 
 
 


Review 15 Mar 2019
Recommended by customer in SR6
 
 
Satisfaction Ratings
 
Sales & Support 10/10
The advice and information was helpful and all correspondence was easy to understand
Packing & Handling 10/10
The firm took care in packing and handling our property
Collection & delivery 10/10
Our property was collected and delivered as agreed
Service 10/10
The staff were presentable punctual and polite
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
 
 
Team:
Billy Steve
 
 
 

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