Johnsons Home Removals & Storage

Where reputations count.

Road Three, Winsford Industrial Estate
Winsford
Cheshire
CW7 3PD

Removers - Removals Companies

www.johnsonshomeremovals.co.uk

Email This Business

Tel 0800 2792505

Listed under: Removers / Removal Companies

95% recommended Rating 9.4/100
310 reviews since 2007

Satisfaction Ratings

Overall Rating	9.4 /10
Based on 310 reviews since 2007

Packing & Handling	9.2/10
The firm took care in packing and handling our property

Collection & delivery	9.6/10
Our property was collected and delivered as agreed

Service	9.7/10
The staff were presentable punctual and polite

Value	8.9/10
The price represents value for money

Recent Reviews

" Excellent" more

" With cancer, requiring a major operation 1 week after the move your removal team (led by Danny) made the move as stress-free as possible for me � They were hard-working, polite, respectful and couldn�...." more

" The move went very well, arrived on time, secured carpet areas for no foot marks. Covered large furniture items very well. But mostly impressed with the removal men attitude. They couldn�t do enough t...." more

" The team that moved my belongings were great. The tree was a pain to move and squeeze carefully the gates but they did it! They were incredibly helpful sorting out odds and ends for me. You were recom...." more

About Us
Information provided by the business
Legal Name: Johnsons 1871 Ltd. Limited Company.

At Johnsons Moving Services we understand that moving house can be stressful at the best of times. That�s why we do everything we possibly can to make sure that your house move goes as smoothly as possible.

We use all of the skills, expertise and know-how that we�ve built up over 140 years in business. We�re proud to have moved some of our customers several times over the years.

Review 14 Apr 2016 Recommended by customer in S75 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Move from Cheshire to South Yorkshire.

"Excellent"

REPORT THIS REVIEW

Review 11 Feb 2016 Recommended by customer in SK10 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

This was a very stressful time for me � I was separating from my partner of > 20 years, me and my children were being forced out of our family home and I had recently been diagnosed.

"With cancer, requiring a major operation 1 week after the move your removal team (led by Danny) made the move as stress-free as possible for me � They were hard-working, polite, respectful and couldn�t have been more helpful. You were not the cheapest option but I�m so glad that I used your company for my move � you were great!"

REPORT THIS REVIEW

Review 25 Jan 2016 Recommended by customer in SK8 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Very smooth and very pleased.

"The move went very well, arrived on time, secured carpet areas for no foot marks. Covered large furniture items very well. But mostly impressed with the removal men attitude. They couldn�t do enough to oblige."

REPORT THIS REVIEW

Review 5 Jan 2016 Recommended by customer in CW11 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

I had large and heavy items to be dismantled and maneuvered with not much room, including a small tree and shrubs in pots.

"The team that moved my belongings were great. The tree was a pain to move and squeeze carefully the gates but they did it! They were incredibly helpful sorting out odds and ends for me. You were recommended by friends and I would definitely recommend you to others. Thanks for all your help."

REPORT THIS REVIEW

Review 3 Nov 2015 Recommended by customer in CW4 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Rural home, challenging area.

"The removal men were brilliant, very professional, polite and caring about our personal possessions. Thank you!
"

REPORT THIS REVIEW

Review 2 Oct 2015 Recommended by customer in CW6 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went very smoothly, Johnsons were helpful, courteous and had amazing stamina!

"Totally happy, would thoroughly recommend."

Team:
Andy Dave John Brent Jake

REPORT THIS REVIEW

Review 1 Oct 2015 Not Recommended by customer in CW11 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	1/10
The firm took care in packing and handling our property

Collection & delivery	8/10
Our property was collected and delivered as agreed

Service	4/10
The staff were presentable punctual and polite

Value	4/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Completed quickly, moving from 3 bed semi-detached to 4 bed detached. Approx 30 mile distance.

"The move was done quickly, however, the packing was very poor - little to no wrapping of most items, even a cabinet I had asked to be wrapped carefully was just showed in a bin! Not the same standard as when Johnsons moved my parents 12 months ago."

REPORT THIS REVIEW

Review 24 Aug 2015 Recommended by customer in PL19 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	8/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Code of practice

Yes

Before the move, did your remover make you aware of the Code of Practice?

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move for both myself and my mother from 3 different properties 250 miles and element of storage.

"Very pleased."

REPORT THIS REVIEW

Review 28 Jul 2015 Recommended by customer in CW7 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	6/10
The firm took care in packing and handling our property

Collection & delivery	5/10
Our property was collected and delivered as agreed

Service	6/10
The staff were presentable punctual and polite

Value	5/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Pre packed by owner. Moved at short notice. Difficulty getting some furniture into the new house.

"Wallpaper on stairs wall. Was a line taken out of it, Removal guys said it was already there but my partner said he inspected it before they took things up and it wasn�t. So overall not happy to recommend."

REPORT THIS REVIEW

Review 9 Jul 2015 Recommended by customer in PR7 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move was nearly parted - except - the motorway traffic on the M60 was a challenge. I had to go via Blackburn to reach Chorley.

"Excellent service, very professional and highly recommended."

REPORT THIS REVIEW

Review 6 Jul 2015 Recommended by customer in PL27 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Challenging location very narrow road.

"Excellent service."

REPORT THIS REVIEW

Review 6 Jul 2015 Recommended by customer in CW6 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Customer Review

Downsizing therefore large volume of effects.

"Fabulous attention to details, fabulous crew! Jake, Dave, Craig etc. Thoughtful, no problem for anything no matter how tricky the situation such hard workers they are a credit to your company."

REPORT THIS REVIEW

Review 1 Jul 2015 Recommended by customer in CW4 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

All went well in quicker time than we expected.

REPORT THIS REVIEW

Review 22 Jun 2015 Recommended by customer in DH9 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

REPORT THIS REVIEW

Review 16 Jun 2015 Recommended by customer in CV35 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	9/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move from North West to Warwickshire in 2 stages. Old house into storage then out of storage to new house 6 week later.

"An excellent service carried out by people who cared. Right though from quotation to move into storage and back out again, including excellent admin from the office team."

REPORT THIS REVIEW

Review 10 Jun 2015 Recommended by customer in CH3 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	6/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

"Our team of removal men were brilliant- friendly, helpful, efficient considerate. Couldn�t have been impressed on the day. Johnsons gave us the flexibility we needed as our exchange /completion dates were not fixed."

REPORT THIS REVIEW

Review 8 Jun 2015 Recommended by customer in CE4 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Customer Review

"The removal went well the packing was exceptionally good and carried out very efficiently. However we were not told the sting in the tail would be the choice of the boxes right at the end of the move. Nobody told us about this. Its very cheeky on top of the chores for moving."

REPORT THIS REVIEW

Review 5 Jun 2015 Recommended by customer in CW2 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	9/10
The firm took care in packing and handling our property

Collection & delivery	9/10
Our property was collected and delivered as agreed

Service	9/10
The staff were presentable punctual and polite

Value	7/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Yes

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Yes

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Yes

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Yes

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Yes

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

We moved only 2 miles away. We and Johnsons men were on time and very helpful. Well packing and very experienced staff. Two very nice, people hard working and accommodating.

"Has to legal issues the day was held up. However we moved into our new house and are more than happy with the service."

REPORT THIS REVIEW

Review 19 May 2015 Recommended by customer in SK9 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	10/10
The price represents value for money

Show All

Code of Practice

Description

Yes

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

From rented to own house being renovated.

"Removal men were excellent in quite a difficult move as house was still being finished off with carpet fitters and decorators."

REPORT THIS REVIEW

Review 13 May 2015 Recommended by customer in CW10 business Johnsons Home Removals & Storage https://www.referenceline.com/removers_removals_companies-in-winsford-johnsonshomeremovalsstorage-15159

Satisfaction Ratings


Packing & Handling	10/10
The firm took care in packing and handling our property

Collection & delivery	10/10
Our property was collected and delivered as agreed

Service	10/10
The staff were presentable punctual and polite

Value	8/10
The price represents value for money

Show All

Code of Practice

Description

Before the move, did your remover give you a clear description, price and timetable for the work to be carried out?

Loss or damage

Did your remover draw your particular attention to the contract terms relating to a). Liability for loss or damage?

Claims timing

Did your remover draw your particular attention to the contract terms relating to b). Time limits for making claims?

Cancellation

Did your remover draw your particular attention to the contract terms relating to c). Cancellation / postponement rights and charges?

Protection options

Before the move, did your remover explain your insurance or other protection options?

Claims procedure

Before the move, did your remover make you aware of the procedure for making claims and to whom complaints should be referred?

Customer Review

Move went well, very helpful men, very courteous and polite.

"Overall very satisfied but totally unaware, their was a time limit that move had to be completed by as further unnecessary anxiousness, otherwise great service. This should be fully explained to avoid any confusion at time of quotation."

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