John James Roofing Services

Where reputations count.

74e Gray Street, Broughty Ferry
Dundee
Angus
DD5 2BP

Roofers

johnjamesroofing.com

Email This Business

Tel 01382 731 768
Mobile 07793 161 011

Listed under: Cladding, Roofers / Roofing

99% recommended Rating 9.8/100
1545 reviews since 2008

Satisfaction Ratings

Overall Rating	9.8 /10
Based on 1545 reviews since 2008

Quality	9.7/10
The quality of the work was as expected and agreed

Tidy	9.8/10
There was little disruption and the site was left clear and tidy

Service	9.8/10
The team was friendly, helpful, considerate and professional

Value	9.7/10
The price represents value for money

Recent Reviews

" Amazing service. Called out quickly to understand the issue, and came back a couple of days to fix. Amazing service, empathy and efficiency, scoring high on communication. Truly trusted." more

" From start to finish work was carried out in a professional manner very tidy and left a happy customer. " more

" Excellent job carried out. Kept fully informed of progress throughout very tidy. Highly recommended." more

" No major work involved for some years. The annual inspection would be undertaken at short notice but if inconvenient there would be no problem in arranging another date. We have had complete confidenc...." more

About Us
Information provided by the business
Legal Name: John James Roofing Services.

John James Roofing Services Est 1984

Celebrating 35 years, our family run business is not only passionate about domestic roofing but also community spirit thanking our customers by investing back into our community, taking on a leading role with the local business association, promoting local business and apprenticeships, planning and sponsoring local events/charities forming close relationships with other business owners and our customers providing a personal touch that can only come from a family run business.
Roofing is in our blood. Our family history dates back to the steeplejacks of Dundee

Review 18 Jun 2024 Recommended by customer in DD4 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Fixed Broken Tiles on the roof.

"Amazing service. Called out quickly to understand the issue, and came back a couple of days to fix. Amazing service, empathy and efficiency, scoring high on communication. Truly trusted."

Team:
Steve Smith

REPORT THIS REVIEW

Review 2 Apr 2024 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

We had 5 Velux windows installed at home.

"From start to finish work was carried out in a professional manner very tidy and left a happy customer. "

REPORT THIS REVIEW

Review 17 Mar 2020 Recommended by customer in DD2 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Filon over-roof system on garage.

"Excellent job carried out. Kept fully informed of progress throughout very tidy.
Highly recommended."

REPORT THIS REVIEW

Review 13 Dec 2019 Recommended by customer in DD3 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof check.

REPORT THIS REVIEW

Review 5 Dec 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Recent work has been limited to an annual inspection of the roof and cleaning of gutters.

"No major work involved for some years. The annual inspection would be undertaken at short notice but if inconvenient there would be no problem in arranging another date. We have had complete confidence in Mr. James since many years ago he gave us a realistic estimate for a minor problem when some other contractors claimed there to be a major problem. "

REPORT THIS REVIEW

Review 26 Nov 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Annual servicing of roof.

"As ever. John was his usual, dependable self. He is always cheerful, and a pleasure to know. "

REPORT THIS REVIEW

Review 21 Nov 2019 Recommended by customer in DD4 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof work small roof service.

"Mr.Milne arrived at the allotted time did a good job and removed debris from roof I was very happy with work done. "

Team:
J Milne

REPORT THIS REVIEW

Review 13 Nov 2019 Recommended by customer in DD3 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Small roof check.

"I am very happy with the work carried out at short notice.
Very professional and customer focused.
Highly recommend this firm. "

REPORT THIS REVIEW

Review 5 Nov 2019 Recommended by customer in DD2 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Annual roof check.

"Excellent service reliable, accommodating, professional. Very highly recommended. "

REPORT THIS REVIEW

Review 1 Nov 2019 Recommended by customer in DD4 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Check roof.

REPORT THIS REVIEW

Review 24 Oct 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Small roof inspection.

"Excellent service as usual from John. Inspection done efficiently and with no fuss. "

Team:
John James

REPORT THIS REVIEW

Review 17 Oct 2019 Recommended by customer in DD7 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Roof check.

REPORT THIS REVIEW

Review 15 Oct 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

Small roof inspection.

"Mr.James is a very reliable person and has a very happy caring way for his customer.
I cannot fault his work. "

REPORT THIS REVIEW

Review 15 Oct 2019 Recommended by customer in DD4 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Annual small roof check and Rhones cleaned if required.

"As always John provided good service. He arrived as perused completed the check I hardly heard him.
A very tidy worker. Nothing is too much trouble for John. I highly recommend him and his firm for any roofing repairs you could require. "

Team:
John James

REPORT THIS REVIEW

Review 26 Sep 2019 Recommended by customer in DD4 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Checking roof and rhones.

"Very happy with service."

REPORT THIS REVIEW

Review 10 Sep 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Annual roof check.

"Well worth �49 for peace of mind!"

REPORT THIS REVIEW

Review 6 Sep 2019 Recommended by customer in DD7 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Inspection and repair is applicable to roof.

"Nice reliable gentlemen. Good customer relations. Dressed immaculately. Very good time keeping and explanation of work to be carried out. "

REPORT THIS REVIEW

Review 6 Sep 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Annual roof check.

REPORT THIS REVIEW

Review 4 Sep 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Customer Review

Roof check.

REPORT THIS REVIEW

Review 29 Aug 2019 Recommended by customer in DD5 business John James Roofing Services https://www.referenceline.com/roofers-in-dundee-johnjamesroofingservices-15637

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Roof inspection and report.

"Work carried out promptly and satisfactory. "

REPORT THIS REVIEW

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