Confederation of Aerial Industries

About: Formed in 1978 the Confederation represents installers, manufacturers, distributors & broadcast operators engaged in networking signals to all types of properties.

Membership: We are different from most trade bodies in that applicants for membership have to undergo an assessment to check they can achieve compliance to the CAI’s codes of practice & conduct which are recognised by broadcasters and government as best practice. By choosing a CAI member to advise or complete the work you require you are assured of competence & compliance.

Complaints: If a customer is unhappy with the standard of workmanship carried out by a CAI registered installer, or indeed is dissatisfied with an aspect of the job, and has been unable to resolve the problems with the Member concerned, the CAI has an official complaints procedure. The CAI will fully investigate any complaint that it receives against one of its Members and is empowered to impose sanctions on its Members if necessary.

Trading Standards - Dundee (Trusted Trader)

The Dundee Trusted Trader scheme is a local business partnership aimed at increasing consumer confidence, promoting good practice within local small business, and helping protect citizens from doorstep crime. The scheme is managed and administered by Dundee City Council Trading Standards service.

It is a condition of membership of the scheme that members adhere to a Code of Practice. The services delivered by member businesses are assessed by their own customers, through a survey system operated by Referenceline.

The information presented under this scheme is accurate to the best of our knowledge, but must not be taken in any way as a warranty by the Council of the status of any individual trader. The Council will not accept liability whatsoever arising out of the use of the information obtained under this scheme.