Consumer Protection Association

The Consumer Protection Association is a top UK consumer protection agency. A national organisation that has been helping consumers and installers for over twenty years, the CPA is recognised as the number one resource for connecting accredited home improvement installers with consumers.

A CPA member is a top rated tradesman, who is highly skilled and displays best trading practice standards and ultimate customer satisfaction on every job.

Not only is every member fully vetted in terms of litigation history checks, technical skills, trading records, financial position, quality of work, trading practices and customer service, but they are continually vetted by you the consumer.

Trading Standards - Dundee (Trusted Trader)

The Dundee Trusted Trader scheme is a local business partnership aimed at increasing consumer confidence, promoting good practice within local small business, and helping protect citizens from doorstep crime. The scheme is managed and administered by Dundee City Council Trading Standards service.

It is a condition of membership of the scheme that members adhere to a Code of Practice. The services delivered by member businesses are assessed by their own customers, through a survey system operated by Referenceline.

The information presented under this scheme is accurate to the best of our knowledge, but must not be taken in any way as a warranty by the Council of the status of any individual trader. The Council will not accept liability whatsoever arising out of the use of the information obtained under this scheme.

TrustMark

TrustMark is a not for profit organisation, licensed by Government and supported by consumer protection groups, helping you find local, trustworthy & reliable tradesmen, operating to Government endorsed standards.

TrustMark is a quality mark which operates a framework under which 30 plus scheme operators working in the Repair, Maintenance and Improvement sectors are approved to carry the TrustMark logo and recruit reputable and trustworthy tradesmen.

All of these scheme operators are audited annually by TrustMark, to ensure processes, standards and complaints procedures are being maintained.