Hessian Cole Building Services, Oxford Skylights - - Recommended VELUX windows reviews, Bicester, Oxfordshire

Where reputations count.

Hessian Cole Building Services, Oxford Skylights -

33 Villers Road
Bicester
Oxfordshire
OX26 2BD

VELUX windows

www.hessiancole.co.uk

Email This Business

Tel 01869 600608

Listed under: VELUX Windows Installation, VELUX Windows Repairs

100% recommended Rating 9.9/100
257 reviews since 2017

Satisfaction Ratings

Overall Rating	9.9 /10
Based on 257 reviews since 2017

Quality	9.9/10
The quality of the work was as expected and agreed

Tidy	9.9/10
There was little disruption and the site was left clear and tidy

Service	9.9/10
The team was friendly, helpful, considerate and professional

Value	9.7/10
The price represents value for money

Recent Reviews

" Thoroughly recommend this Company. Neil and his team (of 2 for this particular job) were a pleasure to have at my home. They were respectful neat and tidy, got on with the job in hand. Would employ...." more

" Neil and his team carried the work very effiently, in good time and left the premises clean and tidy. They also installed additinal gutter near Velux window as per my instruction without any additinal...." more

" Neil Hessian and his crew replaced a couple of very old large Velux windows with the new top-hung version complete with 'Better Comfort' glazing. They arrived punctually and were very organised comp...." more

" Hi Neil, Thanks to you and your team for a great job done today. The resident is so pleased, like a kid with a new toy! We will certainly consider you for future relevant work. " more

About Us
Information provided by the business
Legal Name: Hessian Cole Building Services, Oxford Skylights -.

HessianCole Building Services are a small team with extensive experience and knowledge installing, replacing and repairing VELUX windows.
We are long standing members of the VELUX Certified Installer Partnerhsip. We are fully vetted by VELUX and the government endorsed Trustmark scheme.

Review 12 Dec 2024 Recommended by customer in OX25 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To replace 3 leaking Velux windows in single storey extension, along with fascia / soffit boarding replacement.

"Thoroughly recommend this Company. Neil and his team (of 2 for this particular job) were a pleasure to have at my home. They were respectful neat and tidy, got on with the job in hand.

Would employ them again with hesitation."

Team:
Neil (plus 2 of his team)

REPORT THIS REVIEW

Review 22 Jul 2024 Recommended by customer in HP6 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	9/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Work involved replacing existing Velux window with new Velux window.

"Neil and his team carried the work very effiently, in good time and left the premises clean and tidy. They also installed additinal gutter near Velux window as per my instruction without any additinal cost. Top team."

Team:
Neil Hessian

REPORT THIS REVIEW

Review 9 May 2024 Recommended by customer in OX29 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

To replace 2off large 40year old Velux roof windows and renew glazing and service 3 off small windows.

"Neil Hessian and his crew replaced a couple of very old large Velux windows with the new top-hung version complete with 'Better Comfort' glazing. They arrived punctually and were very organised completing the job on time including replacing the glazing and servicing three small old windows for a very reasonable cost at the same time. The 'comfort glazing' has made a big difference to the heat build up and was worth the extra. I'm more than satisfied."

Team:
Neil Hessian

REPORT THIS REVIEW

Review 24 Apr 2024 Recommended by customer in OX7 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	8/10
There was little disruption and the site was left clear and tidy

Service	8/10
The team was friendly, helpful, considerate and professional

Value	8/10
The price represents value for money

Show All

Good Practice

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

electric upgrade to Velux window

"Hi Neil,

Thanks to you and your team for a great job done today. The resident is so pleased, like a kid with a new toy!

We will certainly consider you for future relevant work.
"

REPORT THIS REVIEW

Review 27 Mar 2024 Recommended by customer in OX26 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Large Velux Window installation and associated works

"Niel and his team have done an excellent job. They were punctual / tidy / hard working and friendly.
Would recommend them to anyone!
"

REPORT THIS REVIEW

Review 4 Feb 2024 Recommended by customer in GL52 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replaced some very old velux roof windows.

"An excellent job, nice workers, polite, punctual and cleaned up afterwards.
The finish of the works was excellent.
They went the extra mile to do a good job.
I would have no hesitation in using this company again."

Team:
Neil + 2 others

REPORT THIS REVIEW

Review 27 Nov 2023 Recommended by customer in RG19 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Full Installation of a 14" Velux Sun Tunnel to provide light into a dark landing with no windows.

"Neil Hussian, was the main contact during the quotation process, and provided the Quote and the initial delivery date. This unfortunately had to be pushed due to one of the parts delivery date was later than expected. I was given plenty of notice and he was able to accommodate my availability to the following week.

Neil, and his team (2 Others) arrived on time and following introductions began work. All vulnerable carpet's, flooring etc were covered by dustsheets and ensured that where ladders were used on internal painted walls that the touch points were padded to protect the paintwork, the whole process took just over 3 hours.

The team were very efficient, dividing up the work to ensure minimal disruption and the finish was excellent, the attic was cleaned before leaving. The attention to detail was also excellent, even noticing that an old broken tile adjacent to the external window and replacing with one from the window installation.

Each member were happy to answer questions when asked regarding the installation.

I highly recommend Neil and his team and would not hesitate to use them, or recommend them to friends...

"

Team:
Neil Hessian, and team

REPORT THIS REVIEW

Review 12 Nov 2023 Recommended by customer in SN7 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Hessian Cole were asked to install a Velux window to ground floor kitchen and a velux light tunnel on a first floor landing.

"The quote was very competitive. A suitable time was agreed for installation; Neil and his team arrived as agreed and quickly set about their work in less than favourable weather conditions. Their work was swift and very tidy causing absolutely minimal disruption to the house. The velux window was fitted on day 1, with plastering and finishing off set for day 2 together with the fitting of the light tunnel. All work was completed to a very high standard and on time. Mary Poppins would have been pleased with the post work cleaning!! A good job. Thoroughly recommend Hessian Cole."

REPORT THIS REVIEW

Review 3 Aug 2023 Recommended by customer in MK16 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Customer Review

Fitting of Velux twin Balcony System

"Our main bedroom is a room in the roof, so we had twin Velux normal windows fitted 10 years ago.

As we overlook fields, we wanted a better view, with the Velux balcony system, so as to open the room up a bit and get the new triple glazed versions (which are really good BTW) for noise and insulation.

The balcony windows are very big, heavy and complicated, and there was no way we were leaving installation to chance, so I contacted Velux to find some registered installers around Milton Keynes.

Of all the ones I contacted Neil was the most helpful and the only timely one to respond.

I was dissapointed with the number of replies for quotes and Velux could not help much with their installer list. Apart from actually replyinh and getting in touch, the stand out thing for Neil at Hessian Cole was the number and quality of references on his website, no other comapny came close when it came Velux installations.

His references were so good, I thought that I have to try this guy - and wow - I was not dissapointed!! Neil and his guys are brilliant, he is firstly a very nice guy, he's also genuine, honest, professional, knows his stuff and does a brilliant job - I/we cannot fault him one bit, nor thank him enough for excellent workmanship - absolutely first class.

On a final point, there was a minor scratch on the glass when we unboxed them and Neil has dealt directly with Velux to get them to come out and fix it - So, if you want Velux installed, speak to Neil!!"

Team:
Neil (can't remember his colleagues names - sorry)

REPORT THIS REVIEW

Review 30 Apr 2023 Recommended by customer in OX13 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of two velux roof windows

"From start to finish this was a highly professional service. Neil and his team were clear about what would suit our requirements and clear on costings and timescales. On the day, the job was completed quickly with minimum disruption. The whole site was left clean and tidy with little for us to do except for some minimal touching up. The new windows are fantastic and we were assured that if any issues arise we can contact the firm for assistance. All in all, an excellent job and we will certainly recommend the firm to our local friends and acquaintances."

Team:
Neil Hessian and his team.

REPORT THIS REVIEW

Review 30 Apr 2023 Recommended by customer in GL8 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	9/10
The quality of the work was as expected and agreed

Tidy	9/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	9/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of two Velux windows and installation of a third Velux window

"This Company provided a complete estimate for the work of replacing two Velux windows and installing a third Velux window. The work was completed on the agreed date in a very friendly and professionally competent manner, ensuring that the involved rooms were left clean and tidy. I am entirely satisfied with the result which is to a very high standard and would fully recommend their services to others."

Team:
Neil and two others

REPORT THIS REVIEW

Review 28 Apr 2023 Recommended by customer in hp22 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replace old Velux window, advise on glass types, replace wooden frame with white PVC frame, install blackout blind on same window. in addition, add to electric blinds to 2 existing velux windows.

"Neil and his team were lovely, thorough, professional and did a great job. Any mess was cleaned and you wouldn't know they had been in the house. Would definitely recommend."

Team:
Neil + 2 others

REPORT THIS REVIEW

Review 27 Apr 2023 Recommended by customer in PE8 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Installation of 4 replacement windows.

"The work was done to our complete satisfaction and in a courteous manner"

Team:
Neil and his team

REPORT THIS REVIEW

Review 20 Feb 2023 Recommended by customer in Gl54 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	8/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Customer Review

We had four velux windows with black out blinds installed.

"Neil and his team were very efficient, helpful and incredibly tidy . They did an amazing job and were very easy to deal with. We are incredibly pleased with the service we received"

REPORT THIS REVIEW

Review 19 Feb 2023 Recommended by customer in Nn7 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of two velux windows

"Great to deal with - would definitely recommend"

Team:
Neil

REPORT THIS REVIEW

Review 9 Feb 2023 Recommended by customer in MK19 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Neil and his team replaced two velux windows for us that were wooden framed, rotten and the glass had blown in both.

"Neil and his team did a great job, very professional. Site left clean and tidy and old windows taken away. We love our new windows - would highly recommend!"

Team:
Neil Hessian

REPORT THIS REVIEW

Review 25 Jan 2023 Recommended by customer in OX39 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

We had velux windows installed a few months ago by Hessian Cole.

"They look great and during this cold spell they have been amazing. We love them. They are a great team. Our new windows were installed efficiently and look great. Highly recommend Hessian Cole."

REPORT THIS REVIEW

Review 9 Jan 2023 Recommended by customer in Ox52 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Replacement of bathroom velux

"We were so impressed by Neil and his team they were polite, punctual, respectful and very helpful - a delight to deal with.
They have done a super job of replacing an old bathroom velux, leaving everything spotless.
We wouldn�t hesitate to recommend them."

Team:
Neil and team. We didn�t catch the other guy�s names, sorry.

REPORT THIS REVIEW

Review 8 Jan 2023 Recommended by customer in OX44 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

Hessian Cole installed a Velux sun tunnel.

"The service was exceptional and we are very pleased with the result. The landing was previously very dark and now has sunlight streaming in. So happy and would recommend HessianCole, the workmen we�re very pleasant and even vacuumed on completion. Many thanks."

Team:
Neil

REPORT THIS REVIEW

Review 19 Oct 2022 Recommended by customer in OX29 business Hessian Cole Building Services, Oxford Skylights - https://www.referenceline.com/velux_windows-in-bicester-hessiancolebuildingservicesoxfordskylights-62686

Satisfaction Ratings


Quality	10/10
The quality of the work was as expected and agreed

Tidy	10/10
There was little disruption and the site was left clear and tidy

Service	10/10
The team was friendly, helpful, considerate and professional

Value	10/10
The price represents value for money

Show All

Good Practice

Charges

Yes

Before starting work, did the firm explain the charges including labour, materials, callout & VAT (as appropriate)?

Timing

Yes

Before starting work, did the firm explain when the work was expected to start and finish?

Payment

Yes

Before starting work, did the firm explain how to pay (e.g. cash, cheque, etc.)?

Reliable

Yes

During the work, did the firm keep their promises, explaining and agreeing any changes about the work, costs or timing where necessary?

Invoice

Yes

On completion, did the firm give you an invoice showing the cost of materials, labour and VAT?

Guarantee

Yes

On completion, did the firm give you a guarantee for a specified amount of time, or usage (where applicable)?

Customer Review

fitted 2 x Velux windows in my house

"what a fantastic job Neil did with my new Velux windows. Very professional... very happy thank you... Paul"

Team:
Neil

REPORT THIS REVIEW

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