Elite Waste Management Services

31 Woodland Road, Hellesdon
Norwich
Norfolk
NR6 5RA

Waste Collection

Listed under:  End of Tenancy Clearance, Garden Waste, Gardeners / Gardening / Garden Maintenance, Hoarding advice and decluttering, House Clearance, Probate / Bereavement Clearance, Property Clearance, removals/disposal, Waste Carriers, Waste Disposal, Waste Management
100% recommended   Rating Elite Waste Management Services 9.8/100
13 reviews since 2019
 
Satisfaction Ratings
 
Overall Rating
 9.8 /10 Overall Rating 9.8/10
Based on 13 reviews since 2019
 
 
 
Contact 9.8/10 Contact Rating 9.8
They were easy to contact and replied promptly to enquiries
 
Handling 9.8/10 Handling Rating 9.8
They collected the waste as agreed and handled it appropriately
 
Tidy 9.9/10 Tidy Rating 9.9
They left the area tidy and without damage
 
Service 9.9/10 Service Rating 9.9
The team was friendly, helpful considerate and professional
 
Value 9.8/10 Value Rating 9.8
The price represents value for money
 
 
 
Recent Reviews 
 
" I was struggling to find appropriate disposal of an old upright piano. Michael from Elite Waste Management Services responded to my enquiry very promptly, with total confidence and offered his service...."   more
 
" Michael was very helpful with two significant and awkward loads and I was very keen to use someone with the right credentials and know that the white goods and recyclables would be handled correctly."   more
 
" I can recommend this company without reservation. The waste was collected within an hour of contacting Michael. The price quoted and charged was very competitive and a great alternative to skip hir...."   more
 
" Michael was efficient and friendly. He came to do the work promptly on acceptance of his quote. He worked quickly and left the area clean. I would recommend him to family and friends."   more
 
About Us


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Reputations are not built overnight
In Referenceline's view, this track record is more important than the ratings. Don't be impressed by a few old reviews which may not be representative.  Look for firms with a commitment to asking for feedback - good or bad - from their customers.  We recommend that you look for a track record of ratings and reviews in at least 9 of the last 12 months and that you should not be too concerned about an isolated negative review.  Ask the firm for their side of the story.
 


 
Good Practice
Businesses have a legal responsibility to treat you fairly, but it's often hard to know what questions to ask or what standards to expect.  They are the experts and you should be able to rely on them to help you make decisions.  These questions explain the commitments that this business has made to follow a code of practice and they will help you understand what you have a right to expect.
 
Registration: 92%
Before collection, did they confirm their registration number. (To verify, search online: "Environment Agency Public Register")
 
Checked: 100%
Before collection, did they check which types of waste you wanted them to remove
 
Remove: 100%
Before collection, did they confirm which waste they could remove in accordance with their registration
 
Where: 100%
Before collection, did they confirm where the waste would be taken
 
Quote: 100%
Before collection, did they explain their fees, and give you a clear quotation
 
When: 100%
Before collection, did they confirm when the waste would be collected
 
Reliable: 100%
On collection, did they keep their promises and agree any changes in cost or timing
 
Invoice: 100%
After collection, did they give you a clear invoice
You can see how many customers have said "Yes" in answer to each question, but please don't expect 100% in every case.  Nobody's perfect and some customers may not be completely sure about the answer.  It's more important that you understand these questions and discuss them with the business so that you both agree what good service means for you.  A responsible business will be happy to explain the details to you and it's always better to clarify these points upfront to avoid misunderstandings later on.
 


Most Popular Words
Reputations are about so more than just ratings. What are the words that customers tend to volunteer when a firm is mentioned? Do they mention particular people that work there?

clean 3
collected 2
efficient 2
excellent 2
friendly 5
friends 2
good 2
great 2
Honest 2
Michael 7
promptly 2
recommend 6
recommended 2
service 3
Services 2
tidy 2
van 2
Waste 3
These are the words most often used in the reviews for this business. Look for the names and comments that reviewers use most often. We count each word once per review.


 
Reviews that match your Budget
There are many good businesses listed on this site. Some may specialise in either larger or smaller budgets, while other may cater for the full range. See if this business has demonstrated a track record of experience that matches your needs.
 
This chart shows the value of the reviews received by Referenceline, so you can see if they generally handle the size of budget you have in mind. You can use the filter below to select the reviews that match your need.
 


Customer Reviews
Sort:        

1

Budget:  


Review 31 Jan 2022
Recommended by customer in NR1
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
An upright piano.

"I was struggling to find appropriate disposal of an old upright piano. Michael from Elite Waste Management Services responded to my enquiry very promptly, with total confidence and offered his services at a very reasonable place.

He arrived on time with a piano trolley, a 'can do' attitude and In 5 mins we had the piano moved outside the house and then into the van. Perfect.

Thoroughly recommended. Michael was an absolute gent and provided an excellent service all round - thank you!"
 
 
Team:
Michael
 
 
 

Review 14 Apr 2021
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 9/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Dismantled flatpack furniture, electrical and white goods, rotten wood, assorted items (two loads)

"Michael was very helpful with two significant and awkward loads and I was very keen to use someone with the right credentials and know that the white goods and recyclables would be handled correctly."
 
 
Team:
Michael
 
 
 

Review 27 May 2020
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General waste from garage clearout

"I can recommend this company without reservation.

The waste was collected within an hour of contacting Michael. The price quoted and charged was very competitive and a great alternative to skip hire.

Thanks"
 
 
Team:
Michael
 
 
 

Review 24 Apr 2020
Recommended by customer in NR4
 
 
Satisfaction Ratings
 
Contact 9/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Bark chippings

"Michael was efficient and friendly. He came to do the work promptly on acceptance of his quote. He worked quickly and left the area clean.

I would recommend him to family and friends."
 
 
Team:
Michael Cork
 
 
 

Review 19 Nov 2019
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Large quantity of large logs
 

"Difficult job moving logs from uneven ground. Everything left clean and tidy. Accomplished in very good time. First class contractor and will employ again."
 
 
 
 
Team:
Mic4ael
 
 
 

Review 2 Sep 2019
Recommended by customer in NR12
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Timber and garden waste.
 

"Excellent service. Prompt, honest, clean and efficient
10/10"
 
 
 
 
Team:
Michael Cork
 
 
 

Review 8 Aug 2019
Recommended by customer in NR2
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General household
Old furniture
Wood
Metal
 
 
 
Team:
Michael Cork
 
 
 

Review 8 Aug 2019
Recommended by customer in NR9
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
House hold.
 

"Honest, friendly service highly recommended. "
 
 
 
 
Team:
Michael Cork
 
 
 

Review 31 Jul 2019
Recommended by customer in NR14
 
 
Satisfaction Ratings
 
Contact 9/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
House hold.
 

"Was very friendly and did his best to load everything we required taken away onto his van after my mothers death. "
 
 
 
 
Team:
Michael Cork
 
 
 

Review 26 Jul 2019
Recommended by customer in NR3
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
General kitchen and bathroom waste.
 

"Michael was very friendly and collected the waste in a timely fashion. He had a proper collection truck and this also had a net around to prevent waste falling.
Would recommend and use again. "
 
 
 
 
Team:
Michael Cork
 
 
 

Review 17 Jul 2019
Recommended by customer in NR10
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Mixed waste rubble
 

"Micheal was very punctual and did a great job. Very tidy and very reasonably priced.
Michael left the area clear and swept.
I would certainly recommend him to friends and will use him again. "
 
 
 
 
Team:
Michael Cork
 
 
 

Review 10 Jul 2019
Recommended by customer in NR13
 
 
Satisfaction Ratings
 
Contact 10/10
They were easy to contact and replied promptly to enquiries
Handling 10/10
They collected the waste as agreed and handled it appropriately
Tidy 10/10
They left the area tidy and without damage
Service 10/10
The team was friendly, helpful considerate and professional
Value 10/10
The price represents value for money
Show All
 
 
Customer Review
 
Timber from large shed steel sheet from shed roof.
 

"Carried out a good job in friendly manner.
Would recommend to others. "
 
 
 
 
Team:
Michael Cork
 
 
 

Review 4 Jul 2019
Recommended by customer in NR6
 
 
Satisfaction Ratings
 
Contact 9/10
They were easy to contact and replied promptly to enquiries
Handling 9/10
They collected the waste as agreed and handled it appropriately
Tidy 9/10
They left the area tidy and without damage
Service 9/10
The team was friendly, helpful considerate and professional
Value 9/10
The price represents value for money
Show All
 
 
Customer Review
 
Mixed general waste
 

"Michael was polite and professional. Would recommend. "
 
 
 
 
Team:
Michael Cork
 
 
 
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